Top 56 Customer experience agent Jobs in Swanton, Vt

Customer Experience Agent
Lapierre USA Inc. —Swanton, VT
- $20 - $24 an hour
- Overtime
- ERP systems
- 3 years
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
9d
Mortgage Lending Administrative Assistant
Champlain National Bank —Plattsburgh, NY
- $17.50 - $19.50 an hour
- Full-time
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Health insurance
- 401(k)
13h
Human Resources Manager
Novolex —Plattsburgh, NY
- $102,800 - $171,300 a year
- Full-time
- Bachelor of Science
- Analysis skills
- Mentoring
- Wellness program
- Paid parental leave
8d
Cross-Utilized Airport Agent - Plattsburgh International Airport (PT)
Contour —Plattsburgh, NY
- $22 - $25 an hour
- Overtime
- Background check
- 18 years or older
- Clean driving record
- Paid holidays
- 401(k)
Quick Apply
Front Desk Attendant
Best Western Plus Plattsburgh —Plattsburgh, NY
- From $17 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Front Desk Agent (Full-Time/Part-Time)
Microtel Inn & Suites —Plattsburgh, NY
- $16 - $17 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
2d
Passenger Service Agent
Worldwide Flight Services, Inc. —Plattsburgh, NY
- $17.50 an hour
- Weekends as needed
- Background check
- Computer literacy
- English
- Paid training
- Employee discount
Quick Apply
Verizon Sales Consultant
Cellular Sales Verizon Authorized Retailer —Saint Albans, VT
- $59,000 - $117,000 a year
- Full-time
- Business development
- In-person
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
BDC Agents
HANDY AUTOMOTIVE INC —Saint Albans, VT
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Hotel Housekeeper
comfort Inn —Plattsburgh, NY
- $16.00 - $16.50 an hour
- Part-time
- Heavy lifting
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
7d
Operations Consultant – Logistics/Freight Forwarding/Customs
Magaya Corporation —Mooers, NY
- $70,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- JavaScript
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Supervisor Environmental Services, Evenings/Nights
Northwestern Medical Center —Saint Albans, VT
- $20.44 - $28.56 an hour
- Full-time
- Clean driving record
- Hospital
- Customer service
15h
Line Cook
Northwestern Medical Center —Saint Albans, VT
- $17.75 - $24.88 an hour
- Weekends as needed
- Hospital
- ServSafe
- 5 years
Community Marketing Agent- PT
Travel + Leisure Co. —Smugglers Notch, VT
- $17.55 an hour
- Part-time
- Writing skills
- High school diploma or GED
- No travel
- Wellness program
- Paid holidays
Quick Apply
10d
Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN) - PRN
STG International, Inc. —Plattsburgh, NY
- From $22.50 an hour
- PRN
- CPR Certification
- Nursing
- Anatomy knowledge
Quick Apply
CDL-A Drivers need for home WEEKENDS, Dedicated, MONDAY-FRIDAY
Drive Time Transports —Plattsburgh, NY
- $0.66 per mile
- Full-time
- Dedicated
- Clean driving record
- 5 years
Quick Apply
Registered Nurse (RN) - PRN
STG International, Inc. —Plattsburgh, NY
- $33 an hour
- PRN
- CPR Certification
- Nursing
- OSHA
Quick Apply
Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN)
STG International, Inc. —Plattsburgh, NY
- From $22.50 an hour
- CPR Certification
- Nursing
- Anatomy knowledge
Quick Apply
Dental Hygienist
NOTCH —Swanton, VT
- $50 - $60 an hour
- CPR Certification
- Dental office
- BLS Certification
Quick Apply
Registered Nurse (RN)
STG International, Inc. —Plattsburgh, NY
- From $38 an hour
- CPR Certification
- Nursing
- OSHA
- Health insurance
- Dental insurance
Quick Apply

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customer experience agent jobs near swanton, vt

Customer Experience Agent

Lapierre USA Inc.
Swanton, VT

Quick Apply

Job Details

Full-time
$20 - $24 an hour
9 days ago

Benefits

Health insurance
401(k)
Paid time off
401(k) matching

Qualifications

Customer returns handling
Phone communication
High school diploma or GED
Productivity software

Full Job Description

Lapierre USA is the sales and service division of a premier maple sugaring equipment manufacturer located in Swanton, Vermont. The company sells equipment and supplies across the Northern United States through coordination with a team of dealers and sales representatives, supported by Administration, Shipping, and Service teams. We are seeking a Customer Experience Agent to work in our Swanton store. This individual will serve as a central communication hub and primary point of contact for customers, dealers, and other areas of the business. The ideal candidate must be an excellent communicator who can multitask, stay organized, and complete projects efficiently. As a member of the sales team, this role requires professionalism and a personable approach in person, over the phone, and through written and electronic communication to support our customer-oriented approach.

This position reports to the Sales Manager of Lapierre USA. It is critical that this individual share and exemplify the organization’s core values: Honesty, Respect, Accountability, Team Spirit, and Customer Orientation.

Key Responsibilities

Customer support: Respond promptly and professionally to customer inquiries, complaints, and feedback, helping direct each request to resolution either individually or through another team member.
Store support: Assist customers in the store and over the phone with order placement, product selection, fulfillment, and invoicing while following all processes to ensure accurate inventory transactions and billing.
Lead development: Document leads for new equipment and opportunities received in person, by phone, through the website, or by email, and forward them to the appropriate sales team member.
Sales support: Assist dealers and the sales team with sales order generation from quotes, ensuring proper technical forms are completed and all information is accurate for processing by Shipping, Administration, and the Production Team in Canada. Provide support for product availability, part number, and pricing requests as needed. Provide general assistance with event and trade show registration and other projects that support sales growth.
Product pricing and availability: Assist dealers, customers, and the sales team with product pricing inquiries, product availability, and updated delivery dates when necessary.
Sales order prioritization: Work with Shipping, Administration, and Production teams to properly prioritize orders based on the needs of the sales team, dealers, and customers, with the goal of on-time delivery.
RMA processing: Generate proper documentation for all returns from customers and dealers, and coordinate with Service and Administration teams for appropriate processing once items are returned.

Required Skills and Qualifications

Experience: Three years of demonstrated experience in customer service roles.
Education: High school diploma or GED.
Software skills: Proficiency in Microsoft Office; experience with ERP software is a plus.
Communication: Strong verbal and written communication skills; ability to speak French is a plus.
Direct industry experience: Experience making or producing maple syrup is a plus; any industry experience will be highly valued.
Attributes: Excellent problem-solving skills, strong attention to detail, and the ability to adapt to a dynamic, fast-paced environment.
Physical requirements: Ability to lift up to 50 pounds and sit or stand for extended periods of time as required.

Salary and Benefits

This is an hourly position with some overtime required from January through May and occasionally throughout the rest of the year. The hourly rate will vary depending on ability and experience, ranging from $20 to $24 per hour.
401(k) with company match.
Health insurance available.

Pay: $20.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

customer experience agent jobs in swanton, vt

Customer Experience Agent

Mortgage Lending Administrative Assistant

Human Resources Manager

Cross-Utilized Airport Agent - Plattsburgh International Airport (PT)

Front Desk Attendant

Front Desk Agent (Full-Time/Part-Time)

Passenger Service Agent

Verizon Sales Consultant

BDC Agents

Hotel Housekeeper

Operations Consultant – Logistics/Freight Forwarding/Customs

Supervisor Environmental Services, Evenings/Nights

Line Cook

Community Marketing Agent- PT

Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN) - PRN

CDL-A Drivers need for home WEEKENDS, Dedicated, MONDAY-FRIDAY

Registered Nurse (RN) - PRN

Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN)

Dental Hygienist

Registered Nurse (RN)

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