Top 8 Residential advisors Jobs in Syracuse, Ny

Call Center Representative
Glass Doctor —Syracuse, NY
- $19 - $24 an hour
- Full-time
- Residential
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
Residential Sales Consultant I
Service Experts Heating & AC LLC —Syracuse, NY
- $90,000 - $120,000 a year
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Claim Specialist - Property Field Inspection
State Farm —East Syracuse, NY
- $59,059.65 - $90,000.00 a year
- Overtime
- Mid-level
- Residential
- Analysis skills
- Paid holidays
- Health insurance
7d
Residence Director (Two Positions)
Syracuse University —Syracuse, NY
- $62,400 a year
- Weekends as needed
- Mid-level
- Residential
- Master's degree
Inside Sales Engineer
Carrier Enterprise —Syracuse, NY
- $70,000 - $80,000 a year
- Part-time
- Engineering
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
Mortgage Loan Officer
AmeriCU Credit Union —Syracuse, NY
- From $25 an hour
- Full-time
- Mid-level
- Business development
- Health savings account
- AD&D insurance
Quick Apply
Wealth Management Liability Consultant
Community Financial System, Inc. —Syracuse, NY
- $106,000 - $196,775 a year
- Full-time
- 18 years or older
- Office
- Finance
- Paid holidays
- Health insurance
Mortgage Loan Officer - Syracuse, NY
KeyBank National Association —Syracuse, NY
- $15.50 an hour
- Full-time
- Writing skills
- Mid-level
- Office

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In-home Sales Consultant
Forte Roofing —Syracuse, NY
Valid driver's license with a clean driving record & background check. Comprehensive paid training program; 2-week classroom training with additional field…
$150,000 - $250,000 a year
Quick Apply
5d
Residential Sales Consultant I
Service Experts Heating & AC LLC —Syracuse, NY
Requirements: Valid driver’s license with an acceptable driving record. Sales Generation: Drive growth by working both incoming internal leads and your own…
$90,000 - $120,000 a year
Quick Apply

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Claim Specialist - Property Field Inspection
State Farm Mutual Automobile Insurance Company —Chillicothe, OH
A valid driver's license is required. Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor…
$59,059.65 - $90,000.00 a year
3d
Claim Specialist - Property Field Inspection
State Farm Mutual Automobile Insurance Company —Chillicothe, OH
A valid driver's license is required. Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor…
$59,059.65 - $90,000.00 a year

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residential advisors jobs near syracuse, ny

Call Center Representative

Glass Doctor -
Syracuse, NY

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Job Details

Full-time
$19 - $24 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Service writing
Teamwork
Phone communication
High school diploma or GED
Dealership experience
Office experience
Client interaction via phone calls

Full Job Description

CALL CENTER REPRESENTATIVE – GLASS DOCTOR OF CENTRAL NEW YORK Syracuse, NY | Full-Time | In-Office

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ABOUT US

Glass Doctor of Central New York is a trusted, locally operated franchise of one of North America's leading glass service companies. We serve residential and commercial customers across the greater Syracuse area with expert auto glass repair and replacement, home window and door glass services, and storefront glass solutions. We are a team-first workplace where quality, reliability, and customer care are at the heart of everything we do.

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POSITION SUMMARY

We are looking for a motivated, customer-focused Call Center Representative to join our in-office team in Syracuse. This is a front-line role — you will be the first voice our customers hear, responsible for scheduling, quoting, and delivering an exceptional experience from the very first call. The ideal candidate brings a background in glass, auto, or home services and thrives in a fast-paced, team-oriented environment.

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KEY RESPONSIBILITIES

Answer inbound calls promptly and professionally for auto glass, residential, and commercial glass services
Schedule service appointments and coordinate with field technicians to optimize daily routes
Provide accurate quotes for windshield repair/replacement, window glass, door glass, and other services
Process insurance claims for auto glass, working with major carriers (Safelite, Lynx, etc.)
Follow up on estimates, appointments, and customer satisfaction calls
Accurately enter and maintain customer and job data in the scheduling/CRM system
Handle customer concerns with professionalism, empathy, and a focus on resolution
Upsell and cross-sell services where appropriate (e.g., chip repair vs. full replacement)
Support team members and assist with general office tasks as needed

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PREFERRED EXPERIENCE

Candidates with the following backgrounds will receive priority consideration:

★ GLASS INDUSTRY (Highest Preference)

Auto glass shop customer service advisor or CSR
Glass fabrication or glazing company
Safelite, Glass America, or similar brand
Insurance glass billing experience

★ AUTO SERVICES

Auto dealership service desk
Auto repair shop dispatch or scheduling
Auto insurance claims processing
Fleet or rental company customer service

★ HOME SERVICES

Home repair or remodeling scheduling
HVAC, plumbing, or electrical dispatch
Home warranty call center
Window or door installation CSR

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MINIMUM QUALIFICATIONS

High school diploma or GED required; associate's or bachelor's degree a plus
1+ year of experience in a customer service, call center, or office role
Strong telephone communication skills — clear, friendly, and professional
Proficient with computers; comfortable learning scheduling and quoting software
Ability to multitask, prioritize, and stay organized in a busy call environment
Reliable, punctual, and committed to in-office attendance
Positive attitude and genuine desire to help customers solve problems

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WHAT WE OFFER

Competitive hourly pay
Performance bonuses
Health insurance options
Paid time off and holidays
Stable, year-round employment
Training and career growth opportunities
Friendly, team-oriented workplace
Employee discounts on glass services

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SCHEDULE & WORK ENVIRONMENT

Monday – Friday, standard business hours
Full-time, in-office position — no remote or hybrid option for this role
Located in the Syracuse, NY metro area

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Pay: $19.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

residential advisors jobs in syracuse, ny

Call Center Representative

Residential Sales Consultant I

Claim Specialist - Property Field Inspection

Residence Director (Two Positions)

Inside Sales Engineer

Mortgage Loan Officer

Wealth Management Liability Consultant

Mortgage Loan Officer - Syracuse, NY

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