Department Code
40001-1097
Department
Student Experience
Job Title
Digital Content and Design Specialist
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$62,400 - $63,800
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
Not Applicable
Job Description
Works closely with SE Tech Services to manage digital content for the division, with emphasis on digital signage and large scale media displays. They serve as manager of the University’s brand alongside SE’s student-focused design guidelines implementing supporting outreach goals of print, digital, accessibility and more. They will design, curate and deploy dynamic content, including social and video content, across SE digital signage and maintain digital content calendars to ensure deployment in a strategic, timely manner and in alignment with the Division of Mktg and Comm’s and SE Division’s editorial calendars and branding guidelines. They will execute established SE Comm workflows pertaining to the creation of project tasks, copyediting, internal/external approval systems and University guidelines such as the Editorial Style Guide. With a strong emphasis on student support and engagement, this position will provide guidance/consultation to registered student organizations, as well as SE depts, to ensure comms meet branding/design accessibility standards. Working with the SE tech and media specialist, they will maintain and communicate best practices for digital content. They will serve as the SE photography and video contact, leading requests or scheduling support. They will support leading the intern team.
Education and Experience
- Bachelor’s degree in communications, design, production or related field.
- Minimum three years’ work experience in a communications-related position.
- Previous experience managing and developing content for print and digital platforms; experience with a digital signage software (FourWinds) a plus.
- Demonstrated experience using Adobe Creative Suite: InDesign, Illustrator, Premiere Pro, After Effects; Photoshop a plus.
Skills and Knowledge
- Proficiency in Microsoft Office, including Outlook, Word and PowerPoint
- Exceptional organization skills.
- Exceptional communication skills (written, oral and visual).
- Exceptional copyediting skills.
- Commitment to and demonstration of promoting an inclusive environment.
- Demonstrated ability to work independently and collaboratively, make decisions and balance multiple deadlines.
- Ability to build relationships and work collaboratively with colleagues across levels at the institution, including students.
- Aptitude or interest in learning new technologies.
- Strong understanding of and commitment to meeting accessibility standards for digital platforms and print.
Responsibilities
- Curate, design and manage content for print, digital, social media, and to be deployed on digital signage networks, incorporating social media integration, interactive design, photography and video. This includes collaborating with campus partners and SE Technical Services to create and manage digital signage needs during large-scale events and programs, in addition to partnering with the Division of Marketing and Communications to deploy enterprise marketing and digital assets to share across SE digital channels.
- Develop, maintain and update design, video and photography project and digital signage content calendars, in alignment with the University’s larger editorial calendar, across all networks in the Student Experience Division.
- Work with registered student organizations and SE departments to ensure digital designs and print as applicable, meet branding, editorial and accessibility standards. This includes working internally to the SE Communication team on projects as needed for print, digital, social media, video and photography. Partner with SE Technical Services to maintain digital signage specifications, submission processes, best practices and standards.
- Serve as a manager of the University’s brand closely alongside the Division’s student-focused design guidelines, overarchingly working to support outreach goals surrounding print, digital, social media, video, photography, accessibility and more.
- On an as needed basis, this position will serve as the main divisional photography and video contact, by leading requests or leading scheduling delegated support of requests.
- Support leading the Student Experience Division Communications internship team.
- Other duties as assigned.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
