Top 52 Customer relations manager Jobs in Syracuse, Ny

Customer Care Supervisor
Novanta —North Syracuse, NY
- $55,100 - $82,400 a year
- Full-time
- Analysis skills
- Senior level
- No travel
4d
Customer Service Supervisor
Motion Industries (MOT) —Syracuse, NY
- $61,931.52 - $80,498.88 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
4d
Customer Manager
ACO-US —Syracuse, NY
- $31.25 an hour
- Full-time
- Microsoft Outlook
- Merchandising
- Mid-level
Quick Apply
District Sales Manager
Klein Tools —Syracuse, NY
- $75,000 - $95,000 a year
- Email
- Microsoft Outlook
- Mid-level
- Ability to climb stairs
- Profit sharing
- Paid holidays
Quick Apply
Business Sales Account Manager
Verizon —Syracuse, NY
- $48,000 - $84,000 a year
- Full-time
- Hybrid work
- Military
- Mid-level
- Driver's License
- Paid parental leave
- AD&D insurance
7d
Territory Account Manager
Alta Equipment Group —Syracuse, NY
- $50,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Employee stock purchase plan
- Paid holidays
Quick Apply
6d
Sales Account Manager
Noble Gas Solutions —Syracuse, NY
- $80,000 - $100,000 a year
- Full-time
- 5 years
- Office
- US work authorization
- Health insurance
Quick Apply
HRO TotalSource (PEO) | District Sales Manager
ADP —Syracuse, NY
- $62,700 - $124,700 a year
- Full-time
- Military
- Mid-level
- Wellness program
- Disability insurance
6d
Account Manager
1100 Applied Industrial Technologies, Inc. —Syracuse, NY
- $50,000 - $70,000 a year
- Nights as needed
- English
- Mid-level
- High school diploma or GED
Territory Sales Manager
Five Star Equipment —Syracuse, NY
- $40,000 - $200,000 a year
- Full-time
- Clean driving record
- Heavy equipment operation
- 3 years
- Paid training
- Paid holidays
Territory Sales Manager
Clark Equipment Rental —Canastota, NY
- $80,000 - $110,000 a year
- Marketing
- 11+ years
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Account Manager
Rent A Center —Liverpool, NY
- $18.20 - $18.70 an hour
- Full-time
- 18 years or older
- Clean driving record
- Sales
- Health savings account
- Disability insurance
Quick Apply
8d
Account Manager (Remote in Upstate NY)
Rochester Midland Corporation —Syracuse, NY
- $80,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Ability to lift 50 pounds
- Driver's License
Sales Manager - Midwest US
Romet Limited Canada —United States
- Remote
- Mid-level
- Travel
- Organizational skills
- AD&D insurance
- Disability insurance
Sales Manager - Prepress - North America
XSYS Global —United States
- From $110,000 a year
- Full-time
- Background check
- Up to 50% travel
- 5 years
- Health savings account
- Health insurance
Quick Apply
7d
Account Manager
Siegwerk Druckfarben AG & Co. KGaA —United States
- Online Application
- Microsoft Word
- Mid-level
- Bachelor's degree
Account Manager
Siegwerk Druckfarben AG & Co. KGaA —United States
- Online Application
- Microsoft Word
- Mid-level
- Bachelor's degree

Related jobs to explore

Based on your search for customer relations manager

Sr. Operations Manager
Amazon.com Services LLC - A57 —Liverpool, NY
Bachelor's degree in Engineering, Operations or related field. Ability to work in construction /distribution environments that may be noisy, unlit, unheated,…
$135,000 - $182,700 a year
Clinical Specialist-BCBA
COORDINATED CARE ALLIANCE NY INC —East Syracuse, NY
Master’s or doctoral degree in behavior analysis, psychology, education, or a related field from an accredited institution is required.
$35 - $39 an hour
Quick Apply
6d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Sales Project Manager
Blue Tank and Pump Rental —Groveport, OH
For the position you will be required to have a valid drivers license and a clean motor vehicle record. Identify and pursue new business opportunities.
$80,000 - $120,000 a year
Quick Apply
22h
Personal Lines Service Team Lead
Leavitt Group —Grove City, OH
MUST have a Property & Casualty license. A collaborative mindset with a passion for helping others succeed. Strong understanding of Personal Lines coverages and…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer relations manager in syracuse, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations manager jobs near syracuse, ny

Customer Service Manager jobs in Syracuse, NY

Territory Manager jobs in Syracuse, NY

Customer Service Supervisor jobs in North Syracuse, NY

District Sales Manager jobs in Syracuse, NY

Account Manager jobs in Syracuse, NY

Territory Sales Manager jobs in Syracuse, NY

Bottle Service jobs in Cincinnati, OH

Customer Service Manager jobs in Glendale Heights, IL

Project Manager jobs in Madison, WI

Hospital Food Service jobs in St. Louis, MO

Customer Service Manager jobs in Georgia

Customer Service Manager jobs in Hickory, NC

Customer Service Manager jobs in Pompano Beach, FL

Cabin Service jobs in Los Angeles International Airport, CA

Territory Manager jobs in Massachusetts

Territory Manager jobs in Brooklyn, NY

Territory Manager jobs in Texas

Territory Manager jobs in Wilmington, NC

Property Manager jobs in Katy, TX

Part Time Project Manager jobs in Seattle, WA

Customer Care Supervisor

Novanta -
North Syracuse, NY

Apply Now

Job Details

Full-time
$55,100 - $82,400 a year
4 days ago

Qualifications

Customer relationship building
Customer retention strategy
Automation
Managing teams in a customer support role
Team leadership
Coaching
Performance Reporting
Data reporting
Metrics Reporting
Performance management
Team development
Customer engagement
Leading team collaboration initiatives
Operational excellence initiatives
AI-driven automation
Team building
Analytics

Full Job Description

Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.

Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.

As a Customer Care Supervisor within Novanta’s Positioning Solutions business, you will lead and develop a team of Customer Care Representatives dedicated to supporting customers who rely on Novanta’s precision motion and positioning technologies for life sciences, medical, imaging, and automation applications. You will foster a culture of accountability, collaboration, and continuous improvement while ensuring customers receive responsive, solutions-focused support

Working closely with Sales, Operations, Engineering, and Supply Chain, you will help drive customer satisfaction through effective order management, issue resolution, and service excellence across the customer lifecycle. Your leadership will contribute to operational performance, customer retention, and the continued growth of Novanta’s Positioning Solutions business

Your ability to develop talent, drive continuous improvement, and embrace AI-enabled technologies will strengthen customer loyalty, improve operational excellence, and contribute directly to the growth and success of Novanta's Positioning Solutions business.

Positioning Solutions is part of Novanta’s Precision Medicine portfolio and focuses on providing highly precise motion and positioning technologies used in life science, medical, imaging, and analytical instrumentation applications. These solutions help OEM customers achieve extremely accurate movement, focus, and alignment in complex systems where precision is critical

Primary Responsibilities

Lead, coach, and develop a team of Customer Care Representatives to deliver exceptional customer service, drive engagement, and achieve performance goals.
Oversee day-to-day customer care operations, including workload management, service execution, performance monitoring, and adherence to established service standards.
Resolve escalated customer issues by collaborating with customers and cross-functional teams to identify solutions, remove barriers, and ensure timely resolution.
Drive continuous improvement by leveraging customer insights, service metrics, and operational data to enhance team effectiveness, customer satisfaction, and overall business performance.

Required Experience, Education, Skills, Training and Competencies

Leadership & Talent Development: Proven ability to lead, coach, and develop teams through clear expectations, performance management, accountability, engagement, and continuous learning.
Customer Focus & Service Excellence: Demonstrated success delivering exceptional customer experiences, building trusted customer relationships, and driving customer satisfaction, retention, and service quality.
Business Execution & Continuous Improvement: Strong analytical, problem-solving, and organizational skills with the ability to manage competing priorities, leverage data to guide decisions, and drive process improvements in a fast-paced environment.
Digital Fluency & AI Enablement: Demonstrated ability to leverage business systems, data, reporting tools, automation, and AI-enabled technologies to improve team productivity, customer responsiveness, operational efficiency, and decision-making. Embraces new technologies, drives digital adoption, and uses insights to enhance both employee effectiveness and the customer experience.

Physical Requirements

Ability to remain in a stationary position for extended periods while working at a computer or on the phone.
Ability to operate standard office equipment.
Light physical effort, such as lifting up to 10 pounds, may be required.

Travel Requirements

No regular travel required.

Compensation and Benefits

The base pay for this position is $55,100-82,400 per year depending on the geographic market.
This position provides an opportunity for competitive quarterly sales compensation based on an achievement to plan.
Novanta supports all aspects of your life's needs. This position provides a full range of medical, financial, and other benefits to make your quality of life better.

Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.

Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.

Apply Now

Refine Your Search

customer relations manager jobs in syracuse, ny

Customer Care Supervisor

Customer Service Supervisor

Customer Manager

District Sales Manager

Business Sales Account Manager

Territory Account Manager

Sales Account Manager

HRO TotalSource (PEO) | District Sales Manager

Account Manager

Territory Sales Manager

Territory Sales Manager

Account Manager

Account Manager (Remote in Upstate NY)

Sales Manager - Midwest US

Sales Manager - Prepress - North America

Account Manager

Account Manager

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for customer relations manager in syracuse, ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected