Top 63 Customer relations representative Jobs in Syracuse, Ny

Member Services Representative
Nascentia Health —Syracuse, NY
- $19.96 - $24.96 an hour
- Full-time
- Background check
- Pass drug screening
- Home Health
- Health savings account
- Paid holidays
2d
Account Representative - State Farm Agent Team Member
Matthew Graham - State Farm Agent —N Syracuse, NY
- $70,000 - $90,000 a year
- Full-time
- Office
- Children
- Communication skills
- 401(k)
- Paid time off
Quick Apply
HR & Finance Coordinator (Part-Time) at The Oncenter & Empower FCU Amphitheater at Lakeview
Legends Global —Syracuse, NY
- $20 - $25 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Logistics Support
Wyld —Syracuse, NY
- $25.75 - $31.05 an hour
- Full-time
- Background check
- Clean driving record
- ServSafe
- Mileage reimbursement
- Paid holidays
Quick Apply
Client Services Representative
Simon's Agency, Inc. —Liverpool, NY
- $18 - $19 an hour
- Full-time
- Office
- Typing
- Communication skills
Quick Apply
Customer Service Supervisor
Motion Industries (MOT) —Syracuse, NY
- $61,931.52 - $80,498.88 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
8d
Customer Relations Representative
Baker Commodities Inc —Cicero, NY
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Banquet Server at The Oncenter
Legends Global —Syracuse, NY
- $19.38 - $30.60 an hour
- Part-time
- ServSafe
- Ability to walk for extended periods
- High school diploma or GED
2d
Customer Relations Representative - State Farm Agent Team Member
Matt Cooney - State Farm Agent —Syracuse, NY
- $45,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Lori Mullen State Farm —Fayetteville, NY
- $45,000 - $55,000 a year
- Office
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
5d
Facilities Coordinator
Pyramid Management Group —Syracuse, NY
- $70,000 - $74,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Bachelor's degree
Quick Apply
Patient Service Representative - Pre-Admission Testing
St. Joseph's Health —Syracuse, NY
- $16.20 - $19.94 an hour
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
Account Representative - State Farm Agent Team Member
Matt Cooney - State Farm Agent —Syracuse, NY
- $45,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Practice Administrator
AllianceIT Inc. —Fayetteville, NY
- $50,000 - $70,000 a year
- Full-time
- Nursing
- RN License
- 5 years
- 401(k)
- Paid time off
Quick Apply
4d
Commercial Sales Coordinator
Carrier Enterprise —Syracuse, NY
- $20 - $28 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
Member Service Representative - Part Time
YMCA of Central New York —Syracuse, NY
- $16 an hour
- Part-time
- CPR Certification
- Computer literacy
- Basic math
Night Shift Class A Driver
Veritiv —Liverpool, NY
- $65,000 - $70,000 a year
- Full-time
- Dedicated
- Clean driving record
- Inventory management
- Health savings account
- AD&D insurance
Quick Apply
Field Service Technician (Dispensers - Concrete Admixtures) NY / New England Area
MAPEI Corporation —New York State
- $60,000 - $85,000 a year
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Fuel card
- Health insurance
Brand Ambassador & Sales Representative
Syracuse Events —Syracuse, NY
- $800 - $1,200 a week
- Weekends as needed
- High school diploma or GED
- In-person
- Reliable transportation
- Paid training
- Opportunities for advancement
Quick Apply
10d
Concession Stand Attendant at The Oncenter
Legends Global —Syracuse, NY
- $16.83 an hour
- Part-time
- ServSafe
- Ability to walk for extended periods
- High school diploma or GED
2d

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Member Services Representative

Nascentia Health -
Syracuse, NY

Apply Now

Job Details

Full-time
$19.96 - $24.96 an hour
2 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Communication skills
Entry level

Full Job Description

Excellence in customer service is the foundation of the Member Service Representative position. The Member Service Representative serves as a first contact for members and potential members of Nascentia Health. The Member Services Representative will support the Communication Center by managing incoming calls and customer service inquiries, including identifying and assessing customers’ needs with the goal to achieve one-call resolution and satisfaction to the best of their abilities.

Performance Standards and Responsibilities:

Provides general program information to callers who can be prospective enrollees, families, caregivers, community liaisons, professionals within the community.
Collects and updates demographic information
Fields calls from members, families and community liaisons regarding member service requests.
Ask appropriate questions and listens actively to identify specific questions or issues while documenting required information in computer systems
Communicate and collaborate with members and providers to resolve issues, using clear, simple language to ensure understanding
Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with other departments and with the member
Meet the performance goals established for the position in the areas of efficiency, accuracy, quality, member satisfaction and attendance
Ability to support and interface with a wide cross section of internal and external audiences with varying levels of experience
Participates in special projects as required and other duties as assigned.

Requirements:

High School Diploma or equivalent required. Associates in Communications, English, Public Relations or related field, or the equivalent preferred
Minimum of one year customer service experience required, preferably in a health care setting.
Previous experience in Provider Relations, Claims management, or Member Services preferred.
Excellent oral, verbal, and written communication skills
Exceptional customer service skills required.
Accuracy and attention to details and follow through
Ability to handle large volume of calls with members, providers, community organizations.
PC skills including Microsoft Office required.
This role is required to report in person to a Nascentia organizational office Monday- Friday 8am-4:30pm.

Physical Requirements

Ability to sit or stand at a desk 90% of the day
Speech, visual, and hearing ability sufficient to express and comprehend written and verbal communication.
Bloodborne Pathogens Exposure Category III - Employee who rarely has contact with blood and body fluids.

Compensation & Benefits

Competitive Salary [This position is an H06 non-exempt position with a min-max rate of: $19.96-$24.96/hour] with:

Retention Bonuses
Internal Mentoring Program
401K with generous Employer match
On-Site Gym (free for all employees)
Medical, Dental, Vision plans
Tuition Reimbursement
Partially funded HSA
Employee Recognition Platform
Paid Time Off, Holidays, Sick and Extended Sick Leave
Short/Long term Disability
Employee Assistance Program (EAP)
Much More!

________________________________________________
About Nascentia Health:

Nascentia Health is leading the way in home care, post acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities.

Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team.

________________________________________________

Nascentia Health is an Equal Opportunity Employer (EOE)

Employment is contingent upon negative results of a pre-hire drug screen and background check clearance

Apply Now

Refine Your Search

customer relations representative jobs in syracuse, ny

Member Services Representative

Account Representative - State Farm Agent Team Member

HR & Finance Coordinator (Part-Time) at The Oncenter & Empower FCU Amphitheater at Lakeview

Logistics Support

Client Services Representative

Customer Service Supervisor

Customer Relations Representative

Banquet Server at The Oncenter

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Facilities Coordinator

Patient Service Representative - Pre-Admission Testing

Account Representative - State Farm Agent Team Member

Practice Administrator

Commercial Sales Coordinator

Member Service Representative - Part Time

Night Shift Class A Driver

Field Service Technician (Dispensers - Concrete Admixtures) NY / New England Area

Brand Ambassador & Sales Representative

Concession Stand Attendant at The Oncenter

I want to receive the latest job alert for customer relations representative in syracuse, ny

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