Department Code
40001-1097
Department
Student Experience
Job Title
Communications Coordinator
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$20.10 - $22.01 per hour
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
Not Applicable
Job Description
This position will support the day-to-day communication workflows for the division’s units and initiatives through a large volume of fast-paced projects centered on student-focused communication plans, campaigns and ecosystems. Within responsibilities this position will serve as a member of the division’s Communications team, inclusive of the student team, and in executing tasks that work to increase visibility and awareness of the Student Experience Division’s distinct services, programs and events with key audiences, especially current students. The position will work to execute assigned tasks pertaining to design, content creation, web, social media, photography, videography, copyediting, accessibility, divisional calendar events, e-newsletters, student team support and additional project support as assigned, in addition to internal and external approval systems and University guidelines such as the Editorial Style Guide. Under the supervision of the Student Experience Division assistant director of Communications, this individual will support overarching strategies, with special attention to promotion of Student Experience Division distinct services, programs and events, while supporting efforts within the Division of Marketing and Communications’ overarching strategies.
Education and Experience
- Bachelor’s degree in communications, public relations, marketing, new media management or related field.
- One-to-three year’s experience supporting communications strategies and plans for a variety of platforms.
- Proficiency in Microsoft Office, including Outlook, Word and PowerPoint; Adobe Creative Suite, Photography, Videography a plus.
- Exceptional communication skills (written, oral and visual).
- Exceptional organization skills.
- Exceptional copyediting skills.
- Commitment to and demonstration of promoting an inclusive environment.
- Demonstrated ability to work independently and collaboratively, make decisions and balance multiple deadlines.
- Ability to build relationships and work collaboratively with colleagues across levels at the institution, including students.
Skills and Knowledge
- Bachelor’s degree in communications, public relations, marketing, new media management or related field.
- One-to-three year’s experience supporting communications strategies and plans for a variety of platforms.
- Proficiency in Microsoft Office, including Outlook, Word and PowerPoint; Adobe Creative Suite, Photography, Videography a plus.
- Exceptional communication skills (written, oral and visual).
- Exceptional organization skills.
- Exceptional copyediting skills.
- Commitment to and demonstration of promoting an inclusive environment.
- Demonstrated ability to work independently and collaboratively, make decisions and balance multiple deadlines.
- Ability to build relationships and work collaboratively with colleagues across levels at the institution, including students.
Responsibilities
- Collaborate with the Student Experience Division Communication team inclusive of the student team and divisional staff on student-centered communications projects involving content creation, web, social media, copyediting and accessibility.
- Collaborate with the Student Experience Division Communication team inclusive of the student team and divisional staff on student-centered communications projects involving design, copyediting and accessibility.
- Collaborate with the Student Experience Division Communication team inclusive of the student team and divisional staff on student-centered communications projects involving photography, videography, copyediting and accessibility.
- Collaborate with the Student Experience Division Communication team inclusive of the student team and divisional staff to support populating, copyediting, accessibility and publishing of divisional calendar events and e-newsletters, and supporting outreach through tabling, promotion handouts, divisional event support and more.
- Other duties as assigned.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
