Top 95 Network support Jobs in Syracuse, Ny

Information Technology Support Specialist I/II
Nascentia Health —Syracuse, NY
- $62,353 - $88,792 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
8d
Clinical Applications Support Administrator
Nascentia Health —Syracuse, NY
- $22.86 - $28.57 an hour
- Full-time
- Background check
- Computer science
- Pass drug screening
- Health savings account
- Paid holidays
IT Administrator / Technician
Syracuse Technologies —Liverpool, NY
- $18 - $35 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Local Area Network Technician (12 Months)
Baldwinsville Central School District —Baldwinsville, NY
- $60,000 - $65,000 a year
- Computer Science
- Writing skills
- System design
IT Infrastructure Engineer
CAR-FRESHNER Corporation —Syracuse, NY
- $90,000 - $130,000 a year
- On call
- 5 years
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Information Security Analyst
Syracuse University —Syracuse, NY
- $87,000 - $92,000 a year
- Online Application
- Computer Science
- Mid-level
- Windows
Systems Application Associate
CXtec Inc. —Syracuse, NY
- $32.28 - $39.74 an hour
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
AVP, Information Technology Assistant Manager
Solvay Bank —Syracuse, NY
- $84,572 - $126,858 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Desktop Support Specialist
CENTRO, INC. —Syracuse, NY
- $50,011 - $55,900 a year
- Full-time
- Background check
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
IT Field Service Support
SDQ LLC —Syracuse, NY
- $24 - $26 an hour
- Weekends as needed
- Azure
- English
- Mid-level
Quick Apply
Administrator, Desktop Systems
Le Moyne College —Syracuse, NY
- $25.50 - $27.00 an hour
- Full-time
- Google Workspace
- Mid-level
- University
- Health savings account
- AD&D insurance
Senior Systems (Network) Administrator at SUNY Onondaga Community College
MACNY's Job Board —Syracuse, NY
- $58,564 - $73,205 a year
- Full-time
- Background check
- Spanish
- English
- Dental insurance
- Vision insurance
IT Technology Support Analyst - Onondaga Community College
Onondaga Community College —Syracuse, NY
- $44,000 - $55,000 a year
- Full-time
- Research
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
Network Operations Center (NOC) Analyst - Syracuse, NY
Usherwood Office Technology —Syracuse, NY
- $22 - $27 an hour
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance
IT Helpdesk Technician
HIDDEN LEVEL INC —Syracuse, NY
- $23 - $28 an hour
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
Enterprise IT Network Administrator
HIDDEN LEVEL INC —Syracuse, NY
- $88,000 - $113,000 a year
- On call
- Computer Science
- System design
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —New York State
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
IT Field Service Technician
Hemmersbach Nordamerika —Split Rock, NY
- $22 - $30 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Field Service Technician
Hemmersbach Nordamerika —Syracuse, NY
- $22 - $30 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Field Service Technician
Hemmersbach Nordamerika —De Witt, NY
- $22 - $30 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for network support in syracuse, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

network support jobs near syracuse, ny

IT Support jobs in Syracuse, NY

Desktop Support Technician jobs in Syracuse, NY

Helpdesk Technician jobs in Syracuse, NY

Network Administrator jobs in Syracuse, NY

Information Technology Manager jobs in Syracuse, NY

Network Operations Technician jobs in Syracuse, NY

Information Security Analyst jobs in Syracuse, NY

Field Service Technician jobs in Syracuse, NY

Infrastructure Engineer jobs in Syracuse, NY

Network Technician jobs in Honolulu, HI

Network Technician jobs in Charlottesville, VA

Network Technician jobs in Illinois

Data Center Technician jobs in Fresno, CA

Electronics Technician jobs in Denver, CO

Sterile Processing Technician jobs in Cincinnati, OH

Peer Support Specialist jobs in Tennessee

It Support jobs in Angleton, TX

It Support jobs in Centennial, CO

It Support jobs in Lakewood, WA

Remote Chat Support jobs in Dallas, TX

Information Technology Support Specialist I/II

Nascentia Health -
Syracuse, NY

Apply Now

Job Details

Full-time
$62,353 - $88,792 a year
8 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Mid-level
Organizational skills
Communication skills

Full Job Description

Information Technology Support Specialist I/II (Tier I or Tier II, based on experience) will primarily be responsible for providing end-user support to Nascentia Health employees as a working member of the Helpdesk. Tier level and compensation will be based on experience.

Responsibilities as Tier I:

Answer and respond to all calls and emails coming into the Helpdesk to ensure none are missed.

Act as a member of the technical support team for Nascentia’s workforce to provide assistance for all IT hardware and software

Perform troubleshooting, corrective action, problem escalation and communication when necessary

Log all support requests in the incident tracking system and document all actions to include all follow up conversations, troubleshooting steps, and resolution

Follow up with users after incident resolution

Perform installs, upgrades, moves, and changes for computer workstations, mobile devices, software, printers, and other peripheral devices

Perform and ensure proper installation of cables, operating systems, and appropriate software

Assist with administration and management of company owned devices.

Provide courteous, responsive, respectful, and knowledgeable customer service.

Provide technical training and orientation to users as needed

Provide problem resolution in a timely manner in order to ensure downtime for Nascentia workforce is minimal

Work a rotating On-Call schedule which includes nights and weekends

Provide daily updates to management of the current status of the IT Infrastructure.

De-escalate situations involving dissatisfied employees while offering assistance and support

Perform other related duties as assigned by management

Responsibilities as Tier II:

Serve as a technical expert for all Nascentia Helpdesk requests.

Serve as the first point of escalation for the Nascentia Helpdesk team by administering effective frontline assistance to customers where inquiries are beyond the knowledge of Tier I team members

Properly escalate trouble tickets between Tiers I, II, III and management

Ensure proper communication on all trouble tickets

Research difficult problems and provide resolution, documentation and explanation of resolution to the other members of the Helpdesk

Produce and review weekly helpdesk summary reports and review with supervisor

Develop and maintain in-depth knowledge of all Nascentia’s critical systems

Support inventory system and surrounding processes

Preform root cause analysis and resolution for reoccurring problems

Interact with Tier I support calls to ensure proper prioritization and escalation

Update Knowledge Base with well-written and illustrated articles

Job Qualifications:

Bachelor’s Degree or 3+ years IT Support experience preferred.

In-depth knowledge of: Windows Operating Systems, Android Operating Systems.

Basic knowledge of: Windows Servers, MS Office, Virtual Servers, Network Structure & Security, Active Directory, Antivirus.

Problem Solving/Analysis & Attention to Detail

Strong Technical, Communication and Organization skills

Ability to adapt to change and perform tasks as assigned

Ability to work in a fast-paced environment

Excellent customer service skills and ability to maintain good employee relations

Physical Requirements:

Speech, visual, and hearing ability sufficient to express and comprehend written and verbal communication

Ability to sit or stand 80 percent of the day

Ability to lift 40 pounds

Bloodborne Pathogens Exposure Category III - Employee who rarely has contact with blood and body fluids

Compensation & Benefits:

Competitive Salary [This position is an S01/S02 exempt position with a min-max rate of: $62,353 - $88,792/annually] with:

Retention Bonuses
Internal Mentoring Program
401K with generous Employer match
On-Site Gym (free for all employees)
Medical, Dental, Vision plans
Tuition Reimbursement
Partially funded HSA
Employee Recognition Platform
Paid Time Off, Holidays, Sick and Extended Sick Leave
Short/Long term Disability
Employee Assistance Program (EAP)
Much More!

________________________________________________
About Nascentia Health:

Nascentia Health is leading the way in home care, post acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities.

Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team.

________________________________________________

Nascentia Health is an Equal Opportunity Employer (EOE)

Employment is contingent upon negative results of a pre-hire drug screen and background check clearance.

Apply Now

Refine Your Search

network support jobs in syracuse, ny

Information Technology Support Specialist I/II

Clinical Applications Support Administrator

IT Administrator / Technician

Local Area Network Technician (12 Months)

IT Infrastructure Engineer

Information Security Analyst

Systems Application Associate

AVP, Information Technology Assistant Manager

Desktop Support Specialist

IT Field Service Support

Administrator, Desktop Systems

Senior Systems (Network) Administrator at SUNY Onondaga Community College

IT Technology Support Analyst - Onondaga Community College

Network Operations Center (NOC) Analyst - Syracuse, NY

IT Helpdesk Technician

Enterprise IT Network Administrator

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

IT Field Service Technician

IT Field Service Technician

IT Field Service Technician

I want to receive the latest job alert for network support in syracuse, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected