Top 52 Technical support representative Jobs in Syracuse, Ny

Technical Support Representative II (M-F 11am - 7:30pm)
Baxter —Skaneateles Falls, NY
- $52,800 - $72,600 a year
- Monday to Friday
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid parental leave
- Employee stock purchase plan
Customer Service Representative - Tier 1
Eaton —Syracuse, NY
- $47,000 - $69,000 a year
- Hybrid work
- Background check
- Mid-level
- Bachelor's degree
- Retirement plan
11d
Operational Analyst - Information Technology
Solvay Bank —Syracuse, NY
- $23 - $27 an hour
- Computer literacy
- Writing skills
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Representative-Sales
Bluefors —Syracuse, NY
- $19.71 - $28.85 an hour
- Microsoft Outlook
- Computer literacy
- ERP systems
14d
Customer Service Representative
Carrier —East Syracuse, NY
- $31,500 - $56,500 a year
- Full-time
- Residential
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Paid jury duty
Inside Sales Representative
IDN Door and Hardware Sales —Syracuse, NY
- $65,000 - $85,000 a year
- Full-time
- Background check
- Sales
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Equipment Sales Coordinator
TRACEY ROAD EQUIPMENT —Syracuse, NY
- $20 - $24 an hour
- 8 hour shift
- Dealership
- Administrative experience
- In-person
- Health savings account
- Health insurance
Quick Apply
Fire Sprinkler Service Sales Representative
Johnson Controls —East Syracuse, NY
- $67,000 - $90,000 a year
- Full-time
- Customer service
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Outside Sales Representative
Irr Supply Centers, Inc. —Liverpool, NY
- $60,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Outside Sales Representative
National Federation of Independent Business (NFIB) —Fulton, NY
- $80,000 - $200,000 a year
- Full-time
- Entry level
- Paid training
- Mileage reimbursement
Quick Apply
Outside Sales Representative - IT
CADimensions, Inc. —Syracuse, NY
- $65,000 - $120,000 a year
- Remote
- Up to 50% travel
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
4d
Pharmaceutical Sales Representative/Diabetes - Buffalo/Rochester/Syracuse/Albany
IQVIA —Syracuse, NY
- $85,000 - $90,000 a year
- Full-time
- Up to 50% travel
- HIPAA
- Mid-level
Inside Sales Representative, Service
Baxter —Skaneateles Falls, NY
- Up to $75,000 a year
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
Technical Account Representative II - Pump Vision
DUMAC BUSINESS SYSTEMS INC. —East Syracuse, NY
- $22 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- 401(k)
- Paid time off
Quick Apply
Technical Sales Representative - Paper
Ecolab Inc. —Syracuse, NY
- $93,800 - $140,600 a year
- Overtime
- Engineering
- Mid-level
- Driver's License
- COVID-19 protective measures
- Opportunities for advancement
Inside Sales & Applications Specialist – Commercial HVAC/Hydronics
Syracuse Thermal Products —East Syracuse, NY
- $85,000 - $120,000 a year
- Overtime
- Hybrid work
- Microsoft Word
- Clean driving record
- Microsoft Outlook
- Paid training
- Mileage reimbursement
Quick Apply
3d
Residential HVAC Sales Representative
Isaac Heating & Air Conditioning —Syracuse, NY
- $80,000 - $180,000 a year
- Full-time
- Clean driving record
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
17h
Customer Service Representative
TruGreen —Syracuse, NY
- $18 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Sales Representative
Insulation Distributors, Inc. —East Syracuse, NY
- $72,765 - $101,871 a year
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Senior Property & Casualty Account Manager
Community Financial System, Inc. —Syracuse, NY
- From $72,000 a year
- Full-time
- Hybrid work
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance

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Technical Support Representative II (M-F 11am - 7:30pm)

Baxter -
Skaneateles Falls, NY

Apply Now

Job Details

$52,800 - $72,600 a year

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Employee discount

Qualifications

High school diploma or GED

Full Job Description

Req # 197002 Location Skaneateles Falls, New York, United States Job Category Technical Services Date posted 06/30/2026

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Where your purpose accelerates our mission

This is where your work directly impacts patients and healthcare providers. In this role, you’ll deliver seamless technical support that helps ensure life-saving devices and systems operate reliably—supporting better outcomes for those who need it most.

Your role at Baxter

As a Technical Support Specialist, you will be a trusted partner to customers and patients, resolving technical challenges through remote troubleshooting and guidance. You’ll play a key role in creating a consistent, high-quality support experience while contributing to continuous improvement and innovation across our products and services.

This is where you’ll:

Make a difference by solving real-world healthcare challenges
Build strong connections with customers and cross-functional teams
Contribute to product improvements through detailed insights and feedback

Your team

You’ll be part of a collaborative, supportive team focused on delivering high-quality, consistent technical support. The team values knowledge sharing, continuous learning, and creating an environment where everyone can succeed and grow. Together, you’ll help advance Baxter’s mission to save and sustain lives.

What you’ll be doing

Provide remote troubleshooting support for hardware, software, and network-related issues
Document all cases in detail, including issue identification, troubleshooting steps, and resolution outcomes
Execute customer requests such as part replacements and case creation through systems and alternate workflows
Support escalation processes by engaging appropriate internal teams (e.g., R&D, engineering) when required
Deliver technical guidance on use of supported hardware, software, and connected devices
Track and update cases to ensure timely resolution aligned with defined KPIs and service levels
Identify and document recurring issues to support product and process improvements
Utilize standard tools, systems, and knowledge management resources to resolve technical issues

What you’ll bring

High school diploma or GED
1+ year in remote technical troubleshooting or 2–3 years in technical/customer support
Experience troubleshooting Microsoft OS, Active Directory, and server environments
Experience diagnosing hardware, software, networking, and security issues
Experience installing and troubleshooting computer hardware and peripheral devices (e.g., printers, scanners, Bluetooth devices)
Ability to follow regulated processes and maintain compliant documentation standards
Associate degree in Information Systems (or related field) and/or relevant technical certifications (e.g., CompTIA, Microsoft, networking) preferred
Experience supporting medical devices or healthcare environments, including web-based/client-server applications, SAP or similar systems, and knowledge management tools preferred

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is$52,800 - $72,600. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

Refine Your Search

technical support representative jobs in syracuse, ny

Technical Support Representative II (M-F 11am - 7:30pm)

Customer Service Representative - Tier 1

Operational Analyst - Information Technology

Customer Service Representative-Sales

Customer Service Representative

Inside Sales Representative

Equipment Sales Coordinator

Fire Sprinkler Service Sales Representative

Outside Sales Representative

Outside Sales Representative

Outside Sales Representative - IT

Pharmaceutical Sales Representative/Diabetes - Buffalo/Rochester/Syracuse/Albany

Inside Sales Representative, Service

Technical Account Representative II - Pump Vision

Technical Sales Representative - Paper

Inside Sales & Applications Specialist – Commercial HVAC/Hydronics

Residential HVAC Sales Representative

Customer Service Representative

Sales Representative

Senior Property & Casualty Account Manager

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