Top 92 Client advocate Jobs in Syracuse Ny

Claims Advocate, Workers’ Compensation
Reagan Companies —Marcellus, NY
- $75,000 - $95,000 a year
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Behavior Technician RBT
Strides ABA —Onondaga County, NY
- $20 - $30 an hour
- Part-time
- Background check
- 18 years or older
- Experience working with individuals with developmental disabilities
Quick Apply
2d
Remote Licensed Mental Health Counselor
Grow Therapy —New York State
- $70 - $91 an hour
- Part-time
- Remote
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
10d
Attorney - Family Court Program
Frank H. Hiscock Legal Aid Society —Syracuse, NY
- $86,000 - $110,000 a year
- Full-time
- Negotiation
- Entry level
- Paid holidays
- Health insurance
Quick Apply
13d
Occupational Therapist (OT)
Healthpro Heritage, LLC —Auburn, NY
- $50 - $60 an hour
- Full-time
- School experience
- Classroom
- Mid-level
- Health insurance
- Dental insurance
6d
Leadership Roles- Licensed Health Insurance- Medicare - Work from Home
Sagility —New York State
- $17 - $25 an hour
- Email
- Remote
- High school diploma or GED
- Quality control
- Ability to sit for extended periods
- Paid training
- Work from home
Registered Nurse, Home Care Case Manager
Loretto —Syracuse, NY
- $38.51 - $43.25 an hour
- Full-time
- Nursing
- Management
- RN License
- Free parking
- Disability insurance
BCBA - Part Time
Proud Moments —East Syracuse, NY
- $78,000 - $85,000 a year
- Full-time
- Mid-level
- Analysis skills
- Project management
- Continuing education credits
- Health insurance
Commercial Lines Insurance Account Manager
Mike Preis Insurance —New York State
- $58,000 - $68,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
1h
Rehabilitation Social Worker
Loretto —Syracuse, NY
- $62,400 - $77,507 a year
- Full-time
- Experience working with individuals with disabilities
- Customer service
- HIPAA
- Free parking
- Disability insurance
12d
Family Peer Advocate I or II Residential Campus Auburn
Hillside Children’s Center —Auburn, NY
- $18.50 - $28.00 an hour
- Weekends as needed
- Background check
- Clean driving record
- Addiction Medicine
- 403(b) matching
- Health insurance
Quick Apply
Registered Nurse - Patient Navigator (Oncology)
St. Joseph's Health —Syracuse, NY
- $36.35 - $51.10 an hour
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Youth ACT Family Peer Specialist (FPA) (Family/Youth Peer Advocate)
Helio Health —Syracuse, NY
- $18.27 - $21.63 an hour
- Full-time
- 18 years or older
- Residential
- High school diploma or GED
- Paid holidays
- Disability insurance
Social Worker MSW
Loretto —Syracuse, NY
- $60,000 - $66,600 a year
- Full-time
- Master of Social Work
- Customer service
- HIPAA
- Free parking
- Disability insurance
11d
Registered Nurse Supervisor - MSICU
St. Joseph's Health —Syracuse, NY
- $44.10 - $58.70 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Office Coordinator
Maxim Healthcare —Syracuse, NY
- $20 - $22 an hour
- Full-time
- HIPAA
- Office
- Administrative experience
- Profit sharing
- Commuter assistance
Quick Apply
Case Manager
The Salvation Army Eastern Territory —Syracuse, NY
- $24 - $25 an hour
- Urgently hiring
- Mid-level
- High school diploma or GED
- Driver's License
- Free parking
- Paid holidays
Shelter Aide (PT $17.00/Hr)
Catholic Charities of Onondaga County —Syracuse, NY
- $17.00 - $17.50 an hour
- Part-time
- Writing skills
- Adults
- 3 years
- Flexible schedule
PCA (Personal Care Assistant)
Maxim Healthcare —Baldwinsville, NY
- $18.65 - $20.00 an hour
- Part-time
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
Hospitality Center Program Associate (Part-time, $18/hour)
Catholic Charities of Onondaga County —Syracuse, NY
- $18 an hour
- Part-time
- Office
- 3 years
- High school diploma or GED
- Flexible schedule

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Claims Advocate, Workers’ Compensation

Reagan Companies
Marcellus, NY

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Statutory legal research
Workers' compensation law
Teamwork
Research
Workers' compensation insurance knowledge
Bachelor's degree
Attention to detail
Productivity software

Full Job Description

About the Role

Reagan Companies is growing, and we are looking for a Claims Advocate to join our Commercial Claims Team. This is a great opportunity for someone who enjoys the technical side of workers’ compensation claims and also wants to use that knowledge to make a meaningful impact for clients.

This role is ideal for a claims professional who is not satisfied with simply processing claims. We are looking for someone who wants to dig into the details, understand what is happening, communicate clearly with clients, and help drive claims toward positive outcomes.

As a Claims Advocate, you will serve as a trusted resource for our commercial clients throughout the workers’ compensation claim process. You will work closely with clients, insurance carrier claim adjusters, TPAs, Risk Consultants, and internal team members to help keep claims moving, identify roadblocks, and provide clear communication and practical guidance.

What You’ll Do

Manage and prioritize an assigned inventory of workers’ compensation claims.
Serve as a primary point of contact for clients on workers’ compensation claim questions, updates, expectations, and next steps.
Communicate regularly with carrier adjusters, TPAs, clients, and internal team members to help keep claims moving forward.
Review claim status, identify delays or concerns, and recommend appropriate next steps.
Advocate for client priorities while maintaining professional and productive relationships with claim adjusters and other stakeholders.
Recognize when significant claim issues need to be escalated and keep appropriate stakeholders informed.
Prepare claim summaries, reports, and updates for clients, Risk Consultants, carriers, stewardship meetings, and renewal conversations.
Participate in formal claims review meetings, stewardship meetings, and renewal discussions by presenting claim summaries, trends, and action plans.
Document claim activity in the agency management system, including notes, activities, emails, and attachments.
Assist with internal reviews of clients’ experience modification factors.
Research workers’ compensation rules and requirements, including New York and other states as needed, and translate findings into practical client guidance.
Serve as an internal resource and educator on workers’ compensation claim topics, claim process expectations, and best practices.

What Success Looks Like

You communicate with clients before they have to ask for updates.
You help clients feel informed, supported, and confident throughout the claim process.
You use technical knowledge to identify issues, ask the right questions, and help move claims toward resolution.
You build strong working relationships with adjusters, clients, Risk Consultants, and internal team members.
You stay organized, document thoroughly, and follow through consistently.
You balance empathy with professionalism when clients are frustrated, confused, or under pressure.
You enjoy being part of a collaborative team and helping define a growing claims advocacy function.

What We’re Looking For

Minimum of 3 years of insurance claims experience, with workers’ compensation experience strongly preferred.
Current claims adjuster license required.
Strong understanding of workers’ compensation claims, claim handling practices, and the claim process.
Knowledge of New York workers’ compensation statutes and the ability to research and apply other states’ workers’ compensation requirements.
Strong written and verbal communication skills with a client-focused approach.
Ability to explain technical claim information clearly to business owners, HR contacts, and internal partners.
Excellent organization, follow-through, and attention to detail.
Comfort working with agency management systems, carrier/TPA systems, Microsoft Office, and claim documentation.
Bachelor’s degree preferred.

This May Be a Good Fit If You

Enjoy workers’ compensation claims but want a role with more client connection and advocacy.
Like solving problems and helping people understand what is happening with a claim.
Are motivated by positive outcomes, not just closing files.
Can build trust with business owners, HR contacts, adjusters, and internal partners.
Are comfortable being proactive and following up until issues are resolved.
Want to use your technical claims knowledge in a role that supports clients, colleagues, and the broader agency.

Why Join Reagan Companies?

At Reagan Companies, claims advocacy is an important part of the client experience. Our clients rely on us not only for insurance placement, but also for guidance, communication, and support when claims occur.

We are proud to be recognized as a CNY Best Place to Work. Our culture is built on Integrity, Accountability, and Transparency and we believe in creating an environment where employees feel supported, valued and empowered to grow.

How to Apply

Qualified candidates are encouraged to apply by submitting a resume for consideration. Reagan Companies is an equal opportunity employer.

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance

People with a criminal record are encouraged to apply

Experience:

Workers compensation claims: 1 year (Preferred)
Insurance Claims: 3 years (Preferred)

License/Certification:

Claims adjuster license (Required)

Ability to Commute:

Marcellus, NY 13108 (Required)

Work Location: In person

Quick Apply

Refine Your Search

client advocate jobs in syracuse ny

Claims Advocate, Workers’ Compensation

Behavior Technician RBT

Remote Licensed Mental Health Counselor

Attorney - Family Court Program

Occupational Therapist (OT)

Leadership Roles- Licensed Health Insurance- Medicare - Work from Home

Registered Nurse, Home Care Case Manager

BCBA - Part Time

Commercial Lines Insurance Account Manager

Rehabilitation Social Worker

Family Peer Advocate I or II Residential Campus Auburn

Registered Nurse - Patient Navigator (Oncology)

Youth ACT Family Peer Specialist (FPA) (Family/Youth Peer Advocate)

Social Worker MSW

Registered Nurse Supervisor - MSICU

Office Coordinator

Case Manager

Shelter Aide (PT $17.00/Hr)

PCA (Personal Care Assistant)

Hospitality Center Program Associate (Part-time, $18/hour)

I want to receive the latest job alert for client advocate in syracuse ny

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