Top 17 Guest service agent Jobs in Syracuse Ny

Guest Service Agent
Parkview Hotel Syracuse —Syracuse, NY
- $16.50 - $17.50 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Front Desk Agents Full Time @Marriott Downtown
Marriott Syracuse Downtown —Syracuse, NY
- $18.54 an hour
- Weekends as needed
- Hotel
- Computer skills
- Negotiation
- Free parking
- Health insurance
Quick Apply
Guest Services Agent
Aloft Syracuse Inner Harbor —Syracuse, NY
- $17 - $18 an hour
- Full-time
- Hotel
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Holiday Inn Express East Syracuse —East Syracuse, NY
- $17.00 - $18.50 an hour
- Part-time
- Inventory management
- Computer literacy
- Hotel
- Paid training
- Health insurance
Quick Apply
6d
Front Desk Agent
CrestHill Suites —East Syracuse, NY
- $16.00 - $16.50 an hour
- Full-time
- Word processing
- Computer literacy
- Office
- Paid time off
- Flexible schedule
Quick Apply
Part Time Front Desk Agent - Hampton Inn Syracuse Clay
HAMPTON INN SYRACUSE CLAY —Liverpool, NY
- $16.50 - $17.50 an hour
- 8 hour shift
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Clerk
DoubleTree by Hilton Syracuse —East Syracuse, NY
- $16.50 an hour
- Weekends as needed
- Hotel
- In-person
- Hotel experience
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent 11pm-7am
Holiday INN Express SYR Airport —Syracuse, NY
- $16.50 - $18.00 an hour
- Part-time
- Hotel
- Driver's License
- In-person
Quick Apply
2d
Front Desk Clerk
Candlewood Suites Syracuase Aiport —N Syracuse, NY
- $16.50 - $18.00 an hour
- Full-time
- Bilingual
- Hotel
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
12d
Part-time Dual Front Desk Agent- Hilton
Schulte Companies —East Syracuse, NY
- $16.50 - $17.00 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Craftsman Front Desk Agent FT/PT
Schulte Hospitality Group —Fayetteville, NY
- $17.50 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Part Time Night Auditor - Hampton Inn Syracuse Clay
HAMPTON INN SYRACUSE CLAY —Liverpool, NY
- $16.50 - $18.50 an hour
- 8 hour shift
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Guest Services Agent
Mirbeau Inn & Spa Skaneateles —Skaneateles, NY
- $17 - $20 an hour
- Part-time
- Organizational skills
- Computer skills
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Quick Apply
Wireless Sales Associate
Team Wireless - Verizon Authorized Retailer —Liverpool, NY
- $25 an hour
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply

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Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
$3,816.36 - $4,596.05 a month
Quick Apply
11d
Overnight Guest Service Agent - Hilton Columbus Downtown
Hilton —Columbus, OH
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.
9d

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guest service agent jobs near syracuse ny

Guest Service Agent

Parkview Hotel Syracuse
Syracuse, NY

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Job Details

Full-time
$16.50 - $17.50 an hour

Benefits

Free parking
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Serving clients
Coaching
Employee relationship building

Full Job Description

Guest Service Agent

Are you ready to be a part of a great team with many growth opportunities? Are you someone who smiles at every person you see or are you someone who strives to make a positive difference in someone's day? Join us as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!

You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit.

Responsibilities:

Greet guests upon arrival with a warm and sincere welcome.
Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignments.
Issue keys while ensuring utmost safety and confidentiality.
Maintain and protect guest privacy and discretion.
Settle guest accounts while ensuring all services standards are followed.
As an Ambassador of the hotel, you will assist guests and answer inquiries regarding hotel facilities in an informative and helpful way.
Drive revenue through room upsells and cross-promotion of other hotel outlets.
Builds strong rapport with support departments.
Create reservations for guests who are at the desk or who call in after hours.
Consistently offers professional, engaging and friendly service.
Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate.
Other duties as assigned

Requirements:

Ability to work all shifts including overnights, weekends, and holidays.
Previous experience in hotel front office operations preferred.
Proficiency in English required, bilingual is an asset.
Excellent written/verbal communication, coaching and interpersonal skills.
Strong guest service orientation, utilizing empathy and creative thinking.
Ability to work well under pressure.
Thrives in a fast-paced environment.
Must have open availability work weekends and holidays.

Physical:

Frequent walking and standing during shift
May occasionally exert up to 25 pounds lift, carry, push, or pull objects

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

What You Can Expect -

Competitive Pay
Bonus Opportunities
Training & Development
Opportunity for Advancement
Medical
Dental
Vision
401k with Match
Paid Time Off
Holiday Pay
Free Parking
Hotel Discounts
Safe Work Environment
Creating memorable experiences one guest at a time
Opportunities to give back to the community through our global focus efforts

The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.

Apply Now

Refine Your Search

guest service agent jobs in syracuse ny

Guest Service Agent

Front Desk Agents Full Time @Marriott Downtown

Guest Services Agent

Front Desk Agent

Front Desk Agent

Part Time Front Desk Agent - Hampton Inn Syracuse Clay

Front Desk Clerk

Front Desk Agent 11pm-7am

Front Desk Clerk

Part-time Dual Front Desk Agent- Hilton

Craftsman Front Desk Agent FT/PT

Part Time Night Auditor - Hampton Inn Syracuse Clay

Guest Services Agent

Wireless Sales Associate

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