Department Code
21601-2088
Department
Public Communications
Job Title
Broadcast & Digital Media Specialist
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$66,000 - $73,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
Not Applicable
Job Description
The Broadcast & Digital Media Specialist will work directly with faculty and students to provide end-to-end support for newsgathering computer systems, graphics and live reporting workflows, instructional lab operations and hands-on technical support for courses. The individual in this role also provides oversight of student employees and maintains professional-level learning environments for approximately 400 students annually. This is an exciting opportunity to work closely with the next generation of journalists as they produce content for broadcast and digital platforms.
Education and Experience
- Bachelor’s degree in a relevant field (communications technology, information technology, media production, or similar) or equivalent combination of education and experience.
- Minimum of progressively responsible experience supporting broadcast, newsroom, or instructional production technology environments.
- Experience training and supervising student employees or support staff and producing clear technical documentation.
Skills and Knowledge
- Advanced working knowledge of broadcast newsroom and instructional production environments, including newsroom computer systems, studio and post-production workflows, and common editing and graphics toolsets.
- Strong troubleshooting skills across Windows and macOS, local/networked storage, peripherals, and classroom technology.
- Ability to configure, maintain, and support live reporting and field production solutions, and to translate technical concepts into effective student/faculty training materials.
- Demonstrated ability to document procedures, manage service priorities, and coordinate work across technical partners.
Specific Skills include:
- Experience with broadcast production automation, camera robotics, video switchers, digital audio consoles, microphones and IFBs
- Experience with OverDrive automation, ENPS, iNews, XPression graphics, and studio rundown coding workflows.
- Comfortable operating control rooms with live switching, media playout, intercom communications, and rundown integration.
- Experience with Adobe Premiere, Audacity and other video and audio editing systems.
- Strong understanding of digital media formats, video signal flow, and studio set safety protocols.
Responsibilities
- Oversee lab facilities to ensure optimal functionality, including computer workstations per lab with production software, voice-over booths, and radio studios.
- Verify hardware such as microphones; coordinate troubleshooting, maintenance, and restoration of service to maintain consistent availability for student and faculty use.
- Support faculty instruction by assisting in training students and student workers on newsroom computer systems, edit suite hardware/software, video and audio recording/editing facilities, and digital camera workflows.
- Recruit, schedule, train, and supervise student employees who provide class support coverage; provide ongoing coaching and quality control for service delivery; develop and maintain training documentation.
- Provide direct technical assistance to courses and student productions, including scheduled class support, in-room troubleshooting, and operational support for planned instructional activities.
- Provide internal technical support for newsroom operations, including newsroom software, graphics tools, and live reporting hardware/software; monitor systems and coordinate fixes to maintain operational readiness.
- Other duties as assigned.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
