Interested in being a part of something bigger? We strive to offer our residents an environment that cultivates wellness physically, mentally, and emotionally. Most importantly, we understand the care needs of our seniors, and we ensure the best care so each day is a day lived vibrantly. We offer our employees competitive wages, paid training, comprehensive benefits, paid leave, and ongoing education opportunities to support professional growth and advancement. Our community is actively seeking a full-time Resident Care Director (RN or LPN), for our Independent/Enriched Living Community. This leadership position requires an experienced operational and clinical leader who can effectively oversee the Wellness Department while partnering closely with the Executive Director and community leadership team to ensure exceptional resident care, regulatory compliance, operational excellence, and staff accountability.The ideal candidate will possess experience, a thorough understanding of New York State regulations, proven leadership abilities, and the ability to lead through collaboration, accountability, and results.
Responsibilities:
Clinical and Operational Leadership
- Responsible for the overall leadership, management, and operational oversight of the Nursing/Wellness Department.
- Serve as the clinical leader of the community while maintaining a strong operational mindset and understanding of how the Wellness Department impacts overall community success.
- Act as a strategic partner and right-hand leader to the Executive Director in supporting community operations, regulatory compliance, quality outcomes, staffing, and resident satisfaction.
- Lead the Wellness Department through effective communication, accountability, and collaboration with all departments and stakeholders.
- Demonstrate the ability to navigate operational and clinical challenges professionally while maintaining resident-centered care and regulatory compliance.
- Maintain accountability for all department functions, including staffing, scheduling, on-call coverage, training, clinical outcomes, and regulatory compliance.
Resident Care and Case Management
- In conjunction with the Case Manager, oversee case management including admissions, assessments, retention, and aging-in-place initiatives.
- Evaluate resident needs to ensure appropriate services are provided while supporting residents' ability to remain in the community whenever safely possible.
- Review incident reports, falls, medication variances, and clinical concerns while implementing corrective actions as needed.
- Assist with nursing care on the floor when necessary.
Leadership and Team Development
- Lead, coach, mentor, and develop nursing staff while fostering a culture of accountability and excellence.
- Hold team members accountable for performance expectations, regulatory compliance, and quality outcomes.
- Partner effectively with department directors and staff to ensure coordinated care and successful community operations.
- Work with the Business Office Manager and leadership team to support recruitment, interviewing, onboarding, retention, and staffing initiatives.
- Meet with new nursing team members to review orientation, training, and onboarding schedules.
- Oversee staff attendance, performance management, coaching, and disciplinary processes when appropriate.
- Maintain on-call schedules and participate in a 24/7 leadership on-call rotation.
- Rotate Manager on Duty weekends with other Directors within the community
Regulatory Compliance and Quality Assurance
- Maintain comprehensive knowledge of regulations and ensure ongoing compliance with all applicable federal, state, and local requirements.
- Lead regulatory surveys, inspections, complaint investigations, and state agency visits.
- Demonstrate accountability for survey outcomes and compliance performance.
- Develop, implement, monitor, and audit Plans of Correction (POCs) following surveys or regulatory findings.
- Conduct routine audits and quality assurance reviews to identify opportunities for improvement and ensure sustained compliance.
- Lead Quality Assurance and Performance Improvement (QAPI) initiatives and drive measurable quality outcomes.
- Ensure proper documentation, clinical record compliance, and adherence to policies and procedures.
- Conduct quarterly QA audits and maintain oversight of chart audits and clinical reviews.
- Follow up on internal investigations related to abuse, neglect, theft, medication errors, falls, resident incidents, and other reportable events.
Communication and Collaboration
- Effectively communicate with residents, families, physicians, staff, leadership, regulatory agencies, and community stakeholders.
- Participate in leadership meetings, resident rounds, care conferences, stand-up meetings, and interdisciplinary team discussions.
- Foster strong partnerships across departments to support resident care, operational efficiency, and organizational goals.
- Serve as a visible and approachable leader within the community.
Administrative Responsibilities
- Create and maintain monthly department schedules.
- Maintain meeting schedules for stand-up meetings, resident rounds, therapy meetings, and interdisciplinary team meetings.
- Assist with Long-Term Care Insurance documentation and medical-related paperwork.
- Complete additional duties as assigned.
Qualifications
- Must possess a valid RN or LPN license issued by the State of New York.
- Minimum of three (3) years of nursing leadership experience, preferably in Assisted Living, Enhanced Assisted Living, Memory Care, or Long-Term Care settings.
- Demonstrated experience with strong working knowledge of New York State regulations.
- Proven experience leading clinical operations, staffing management, regulatory compliance, quality improvement, and survey readiness initiatives.
- Strong operational leadership skills with the ability to balance resident care, regulatory compliance, staffing, and business objectives.
- Demonstrated ability to lead teams, hold staff accountable, and drive results through coaching and performance management.
- Experience developing and implementing Plans of Correction (POCs), conducting audits, and leading quality improvement initiatives.
- Excellent communication, organizational, problem-solving, and interpersonal skills.
- Ability to collaborate effectively with department directors, physicians, residents, families, and community stakeholders.
- Must possess, at a minimum, a high school diploma or GED.
- Must be available for on-call responsibilities and emergency response as needed.
- Must adhere to the Resident Bill of Rights.
- Must be able to move intermittently throughout the workday.
- Must be able to cope with the mental and emotional stress of the position.
- Must be able to push, pull, move, and/or lift a minimum of 25 pounds.
- May be required to assist in the evacuation of residents during emergency situations.
Compensation and Benefits
Salary: $80,000 - $110,000 per yearBenefits
- 401(k)
- Dental Insurance
- Disability Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Vision Insurance
Work Location: In Person
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
