Top 8 Night auditor Jobs in Syracuse Ny

Guest Service Agent/Night Audit
Hampton Inn & Suites Syracuse/Carrier Circle —East Syracuse, NY
- $17 - $18 an hour
- 8 hour shift
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
11d
Night Auditor (On-Call)
Embassy Suites by Hilton Syracuse —Syracuse, NY
- $17 - $19 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
1d
Guest Services Agent/Night Auditor-FRIDAY AND SATURDAY 11PM-7AM
Holiday Inn and Suites Liverpool —Liverpool, NY
- From $17.25 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Health insurance
- Dental insurance
Quick Apply
5d
Night Auditor
Courtyard Syracuse Carrier Circle —East Syracuse, NY
- $17.50 an hour
- Part-time
- Microsoft Word
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
Front Desk Agent - Night Audit
Comfort Inn & Suites - 401 7th North St, Liverpool, NY —Liverpool, NY
- From $16.50 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Opportunities for advancement
Quick Apply
Night Audit/Front Desk
Waraich Group —East Syracuse, NY
- $16 - $17 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Paid time off
- Employee discount
Quick Apply
11d
PT Night Auditor/ with occasional Shuttle Driving
Marriott Syracuse Downtown —Syracuse, NY
- $19.57 an hour
- Part-time
- Bar
- Basic math
- Hotel
- Free parking
- 401(k) matching
Quick Apply
1d
Hotel Night Auditor/Front Desk
Holiday Inn Express Warners —Warners, NY
- From $18 an hour
- Part-time
- Hospitality
- Customer service
- Computer literacy
Quick Apply

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Front Desk Agent
Sherwood Inn —Skaneateles, NY
Answer all incoming calls and redirect them or keep messages. The goal is to make guests and visitors feel comfortable and valued while on our premises.
$17 - $19 an hour
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Guest Services Agent
Mirbeau Inn & Spa —Skaneateles, NY
Provide a warm, professional welcome- greet, register, and check-in arriving guests, create key cards, and escort/direct guests to their rooms.
$17 - $20 an hour
Quick Apply

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Front Desk Night Audit, Overnight Shift, Part Time
Crescent Hotels & Resorts LLC —Columbus, OH
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to…
$17 an hour
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Night Auditor
Homewood Suites Dublin —Dublin, OH
Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Attend all hotel required meetings and trainings.
1d

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Guest Service Agent/Night Audit

Hampton Inn & Suites Syracuse/Carrier Circle -
East Syracuse, NY

Quick Apply

Job Details

Part-time | Full-time
$17 - $18 an hour
11 days ago

Benefits

Health insurance
Dental insurance
Paid time off
On-the-job training
Employee discount
Referral program

Qualifications

Customer communication
English
High school diploma or GED
Driving
Stocking
Hotel experience

Full Job Description

*This position will be two overnight shifts (11pm - 7am) and 2 to 3 other shifts. Candidates with open availability are preferred*

Summary

Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required, Must be reliable, have own transportation and dependable.

Essential Job Duties

Greets guests with genuine and warm spirit of hospitality
Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
Posts transactions to guest and master accounts
Reviews guest account balance, ensuring that payment is secured
Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
Reviews arrivals and blocks special requests
Processes required reports, including down time, high balance, etc.
Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
Handles guest requests and concerns in a courteous and efficient manner
Coordinates the delivery of guest services by other hotel departments and outside businesses
Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
Prepares guest amenities, and ensures delivery in a timely manner
Handles in-house guest reservation requests such as extension, late check-out, and rebooking
Handles check-out procedures swiftly and accurately and assists guests on departure.
Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
Stores guest luggage
Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
Operates the franchise terminal and performs designated maintenance tasks
Maintains procedures for credit control and handling of financial transactions
Maintains guest safety & privacy by adhering to established procedures
Issues safety deposit boxes for guest use, following security protocol
Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
Assists with the relocation of guests, when necessary
Assists other departments during slow periods
Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a ‘Baywood Ambassador’ who:

Maintains a professional image, including appearance, verbiage, and body language, at all times
Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
Fosters teamwork by offering assistance to others, as needed
Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
Recommends other Baywood properties to our guests, when appropriate
Consistently demonstrates our It’s My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations

Skills/Qualifications

Education:

High School diploma

Certifications / Licenses:

TIPS, or similar approved, alcohol server training certification (as required)

Experience:

Previous Hilton Hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.

Additional Skills:

Ability to multi-task
Ability to communicate effectively, both written and oral
Bilingual (Spanish & English) preferred, depending on geographic market
Ability to work the shifts required for the position
Ability to learn and adhere to Brand & Baywood Hotels’ standards
Ability to take information from various sources and determine a responsible course of action
Ability to understand interdepartmental relationships
Ability to operate office equipment and industry specific software (PMS)
Ability to remain calm during stressful situations

Physical Demands

Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)
Sitting: Rarely
Bending, Stooping, Reaching: Occasionally
Lifting, Push/Pull: 40 lbs infrequently
Driving: Rarely
Traveling: None
Weekends are a must

Environmental Conditions:

Inside: Protection from weather conditions but not temperature changes
Outside: Rarely

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Referral program

Education:

High school or equivalent (Required)

Experience:

Hotel experience: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

night auditor jobs in syracuse ny

Guest Service Agent/Night Audit

Night Auditor (On-Call)

Guest Services Agent/Night Auditor-FRIDAY AND SATURDAY 11PM-7AM

Night Auditor

Front Desk Agent - Night Audit

Night Audit/Front Desk

PT Night Auditor/ with occasional Shuttle Driving

Hotel Night Auditor/Front Desk

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