Top 636 Stocking associate Jobs in Syracuse Ny

Customer Service Inside Application Sales Associate
SRGI —Syracuse, NY
- $55,000 - $75,000 a year
- Full-time
- English
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
9d
Retail Counter Associate (Industrial Hose & Fluid Solutions)
Omni Services, Inc. —East Syracuse, NY
- $21.63 - $31.25 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Crew Leader, Mowing
Ryan James Landscape Management LLC —Manlius, NY
- $20 - $24 an hour
- Email
- Residential
- Driver's License
- US work authorization
- Paid time off
- Opportunities for advancement
Quick Apply
Full-Time Warehouse Associate (Outbound/Inbound)
Aldi —Tully, NY
- $23.25 - $27.75 an hour
- Full-time
- Basic math
- Sanitation
- Pass drug screening
- Paid parental leave
- AD&D insurance
1d
Warehouse Associate
MACKENZIE-CHILDS LLC —Fulton, NY
- $18 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Warehouse Associate
United Auto Supply —Syracuse, NY
- $19 - $22 an hour
- Full-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
3h
Temporary Seasonal Store Associate - Part Time
Ocean State Job Lot —Liverpool, NY
- $16 an hour
- Part-time
- Merchandising
- Basic math
- Sanitation
- Paid sick time
14d
Full-Time Store Associate
Aldi —Cicero, NY
- $20 - $22 an hour
- Full-time
- 18 years or older
- Merchandising
- Basic math
- Paid parental leave
- AD&D insurance
11d
Retail Associates
Hobby Lobby —Syracuse, NY
- $16 - $17 an hour
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Retail Stocking Associate - Part Time
Burlington —Syracuse, NY
- $16 an hour
- Part-time
- Merchandising
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Sales Associate
BoxLunch & Hot Topic —Syracuse, NY
- $16.00 - $16.50 an hour
- Part-time
- 18 years or older
- Communication skills
- Entry level
Quick Apply
Vans: Seasonal Sales Associate - Destiny USA
Vans —Syracuse, NY
- $17.00 - $21.12 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Merchandise Associate
TJ Maxx —Syracuse, NY
- $16.00 - $16.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Seasonal Retail Sales Associate
Old Navy —Syracuse, NY
- $16.00 - $16.50 an hour
- Weekends as needed
- Office
- Continuous improvement
- In-person
Sales Support Associate III
Coach —Syracuse, NY
- $15.00 - $19.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Sales Associate
The Paper Store —De Witt, NY
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Maintenance
- Ability to lift 50 pounds
Sales Associate - Destiny USA
Aeropostale —Syracuse, NY
- $16 - $20 an hour
- Evenings as needed
- Merchandising
- Ability to lift 50 pounds
- POS
- Paid holidays
- Health insurance
1d
Cookie Crew
Insomnia Cookies —Syracuse, NY
- $15 - $16 an hour
- Part-time
- 18 years or older
- Bakery
- Quick service & fast food restaurant
- Employee discount
- Pet insurance
Quick Apply
Anthropologie Sales Associate
Anthropologie —Syracuse, NY
- $16.00 - $16.48 an hour
- Part-time
- Leadership
- Entry level
- Health insurance
- Dental insurance
Retail Stocking Associate
Harbor Freight —Syracuse, NY
- $17 an hour
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

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stocking associate jobs near syracuse ny

Customer Service Inside Application Sales Associate

SRGI -
Syracuse, NY

Quick Apply

Job Details

Full-time
$55,000 - $75,000 a year
9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Professional networking
Customer communication
Teamwork
English
HVAC/R
Hydronic heating systems
HVAC sales
Attention to detail
HVAC design
Customer support
Associate's degree
Account management
Air conditioning

Full Job Description

The Customer Service Inside Application Sales Associate serves as a key point of contact for customers, balancing responsive service support with inside sales and application assistance, in support of SRGI's plumbing, heating and HVAC manufacturers. This role is responsible for maintaining strong customer relationships, supporting order and operational continuity, identifying sales opportunities, and coordinating with internal teams and manufacturers to deliver timely, accurate, and solution-oriented support. The position combines issue resolution, product and application guidance, quotation and follow-up activity, and structured CRM data management to drive both customer satisfaction and revenue growth.

Key Responsibilities

1. Customer Contact, Inquiry Management & Opportunity Identification

· Serve as a primary point of contact for customer communications, including order inquiries, shipping status requests, product availability questions, pricing requests, and basic application-related support

· Identify potential sales opportunities during customer interactions and route or develop them appropriately based on customer needs

· Qualify inbound requests by gathering key project, product, and application details to support accurate response and follow-up

· Route and escalate issues or opportunities to the appropriate internal or external teams using defined processes

2. Problem Resolution, Quoting, Application Support & Sales Coordination

· Document customer issues, requests, and opportunities accurately within the CRM system

· Resolve standard service issues independently while engaging Sales Team Members, manufacturers, or management for more complex matters

· Provide product and application guidance within established scope and coordinate more technical support when required

· Prepare quotations, product recommendations, and follow-up communication to move opportunities forward

· Present resolution or recommendation options and execute approved action plans

· Conduct follow-up with customers to confirm issue resolution, quotation status, and overall satisfaction

3. Order Management, Quote Support & Operational Coordination

· Provide accurate and timely updates regarding order status, ship dates, backorders, delays, quote status, and product availability

· Proactively notify customers of delays, changes, or key updates before they inquire

· Assist with order entry, purchase order entry, and warehouse shipments as needed

· Coordinate internally with customer service, sales, operations, and manufacturers to ensure smooth order processing and opportunity progression

· Support pipeline and backlog visibility by maintaining accurate records of open issues, quotes, and follow-up actions

4. Inbound Sales Support, General Inquiry Handling & Account Coordination

· Support inbound sales activity by responding to product, pricing, and availability requests in a timely and professional manner

· Help coordinate account follow-up activities, including quote follow-up, sample requests, literature requests, and customer callbacks

· Maintain a professional customer experience across all touchpoints while reinforcing company credibility with customers and manufacturers

5. Data, Reporting, CRM & Pipeline Management

· Track and log key service and sales metrics within the CRM system, including call volume, inquiry type, quote activity, follow-up status, and manufacturer association

· Maintain accurate notes, customer records, opportunity details, and task follow-ups to support visibility and accountability

· Support reporting requirements for internal teams and manufacturers related to customer service performance, open opportunities, and activity trends

Skills & Qualifications

· Strong communication, customer service, and relationship-building skills·

· Plumbing, heating and HVAC industry experience is a must

· Ability to identify customer needs and support inside sales opportunities in a consultative manner

· Problem-solving and decision-making capability within defined processes

· Attention to detail and accuracy in data entry, quotations, and order support

· Familiarity with CRM systems, order management tools, and sales support processes

· Ability to multitask across customer inquiries, quotes, follow-ups, and operational coordination

· Collaborative approach when working across departments and with manufacturer partners

Success Factors

· Maintains positive customer relationships through clear, timely, and solution-oriented communication

· Accurately documents and resolves issues while supporting customer opportunities with minimal handoff friction

· Balances responsiveness to service needs with proactive follow-up on quotes, requests, and application support

· Contributes to operational efficiency, customer retention, and revenue growth through strong coordination and data discipline

Pay: $55,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance

Education:

Associate (Preferred)

Experience:

HVAC/R: 2 years (Required)

Language:

English (Required)

Ability to Commute:

Syracuse, NY 13206 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

stocking associate jobs in syracuse ny

Customer Service Inside Application Sales Associate

Retail Counter Associate (Industrial Hose & Fluid Solutions)

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Full-Time Warehouse Associate (Outbound/Inbound)

Warehouse Associate

Warehouse Associate

Temporary Seasonal Store Associate - Part Time

Full-Time Store Associate

Retail Associates

Retail Stocking Associate - Part Time

Sales Associate

Vans: Seasonal Sales Associate - Destiny USA

Merchandise Associate

Seasonal Retail Sales Associate

Sales Support Associate III

Sales Associate

Sales Associate - Destiny USA

Cookie Crew

Anthropologie Sales Associate

Retail Stocking Associate

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