Top 29 Front office manager hotel Jobs in Tacoma, Wa

Front Desk Clerk - Marriott Tacoma
Coury Hospitality —Tacoma, WA
- $19 an hour
- Full-time
- Sales
- Writing skills
- English
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Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Puyallup, WA
- $18.50 - $19.00 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
Front Desk Supervisor - Marriott Tacoma
Coury Hospitality —Tacoma, WA
- $23 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
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Assistant Guest Services Manager
Marriott Seattle Airport —Seattle, WA
- $27.00 - $27.84 an hour
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Front Office Manager
Courtyard Seattle SeaTac Airport —Seattle, WA
- $27.32 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
6d
Front Office Manager OEM
Four Points By Sheraton Seattle Airport South —Des Moines, WA
- $27 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
9d
Seatac Hotel Front Desk Associate
Seahotel Management LLC —Seattle, WA
- $20.74 - $22.00 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Supervisor
Four Points By Sheraton Seattle Airport South —Des Moines, WA
- $23 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
9d
Front Desk Manager
Emerald Queen Casino —Fife, WA
- Management
- Computer literacy
- Mid-level
Hotel Front Office Manager
La Quinta Inn & Suites Wyndham Auburn —Auburn, WA
- $20 - $22 an hour
- Mid-level
- Microsoft Office
- Hotel
- Food provided
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Night Audit
Hyatt Regency Lake Washington at Seattle's Southport —Renton, WA
- $24.00 - $31.20 an hour
- Overnight shift
- Computer literacy
- Basic math
- Accounting
- Free parking
- Health insurance
14d
Hotel Night Auditor
The Inn at Gig Harbor —Gig Harbor, WA
- $19.50 an hour
- Computer literacy
- Hotel
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
General Manager
Hersha Hospitality Management, LP —Renton, WA
- $90,000 - $100,000 a year
- Full-time
- Hotel
- Critical & Intensive Care
- Mentoring
- Wellness program
- Commuter assistance
20h
Front Desk Agent
Courtyard Seattle SeaTac Airport —Seattle, WA
- $20.82 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
6d
Front Desk Agent - PM Shift
The Renaissance Seattle Hotel —Seattle, WA
- $25.50 an hour
- Email
- Background check
- Computer literacy
- English
- AD&D insurance
- Disability insurance
Quick Apply
General Manager
Larkspur Landing Renton —Renton, WA
- Up to $100,000 a year
- Full-time
- Hotel
- Critical & Intensive Care
- Mentoring
- Wellness program
- Commuter assistance
14h
Front Desk Manager
Baymont By Wyndham Bremerton —Bremerton, WA
- From $18 an hour
- Full-time
- Inventory management
- Mid-level
- Hotel
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12d
Delighted to Serve Night Auditor
Renaissance Seattle Hotel —Seattle, WA
- $26 an hour
- Overtime
- Experience working with individuals with disabilities
- Computer literacy
- English
- AD&D insurance
- Disability insurance
Quick Apply
Guest Service Agent
Larkspur Landing Renton —Renton, WA
- $19 - $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Critical & Intensive Care
- Wellness program
- Commuter assistance
8d
General Manager | The Grove West Seattle Inn
Columbia Hospitality Inc —Seattle, WA
- $90,000 - $110,000 a year
- Extended hours
- Spanish
- 5 years
- English
- Health savings account
- Paid holidays
Quick Apply

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front office manager hotel jobs near tacoma, wa

Front Desk Clerk - Marriott Tacoma

Coury Hospitality -
Tacoma, WA

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Job Details

Full-time
$19 an hour

Qualifications

Visitor query response
Computer operation
Hotel and accommodations payment processing
Fire safety
Hotel policy compliance
Sales
Writing skills
Greeting customers
Direct client contact
Processing cash transactions
Answering guest questions
English
Hotel room assignment management
Public safety procedures
Accounting
Hotel emergency procedures
Customer issue escalation
Typing
Hotel and accommodations guest complaints handling
Accident reporting
Hotel safety procedures
Entry level
Quality data entry
Customer data entry

Full Job Description

Why Work at Marriott Tacoma Downtown?
At Marriott Tacoma Downtown, we don’t just offer jobs. We create opportunities to grow, connect, and thrive in a contemporary, people-first hospitality environment. Located in the heart of downtown Tacoma and connected to the Greater Tacoma Convention Center, our modern hotel places Curators at the center of the city’s vibrant arts, culture, dining, and entertainment scene.
Curators help create memorable experiences throughout the hotel, from welcoming guest rooms and locally inspired dining at The Greatroom to sophisticated meeting and celebration spaces, including the Chambers Bay Ballroom. With 13 event venues and the energy of downtown Tacoma just outside our doors, Marriott Tacoma Downtown offers an exciting setting to build a rewarding hospitality career while creating meaningful moments for every guest.

DEPARTMENT: Front Office
REPORTS TO: Front Office Manager
STATUS: Non-Exempt

POSITION SUMMARY:
This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.

RESPONSIBILITIES:

Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Accommodate room changes expediently.
Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance.
Acquaint guests with city attractions, community events and nearby areas of interest.
Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
Responsible for proper key control and other security measures.
Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Properly handle lost and found items.
Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
Report all maintenance issues for guest satisfaction.
Report to work wearing the required uniform and meeting professional grooming standards.
Maintain confidentiality of all guests and hotel information
Perform other duties as assigned.
Actively participate in ongoing training.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.
Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
Ability to deal with guests when they are angry or upset.
Professional appearance and demeanor.
Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
Previous cashier experience/ Basic accounting skills.
Ability to work quickly and thoroughly when under pressure.
Knowledge of hotel facilities and features.
Ability to attend to more than one task at a time.
Ability to maintain excellent attendance and punctuality.
Knowledge of area and surrounding communities.

EXPERIENCE:

Customer Service experience preferred.

PHYSICAL DEMANDS:

Must be able to stand for long periods of time.
May include crowded office setting or “close quarters”.
General office environment with limited physical activity.

This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

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Refine Your Search

front office manager hotel jobs in tacoma, wa

Front Desk Clerk - Marriott Tacoma

Front Desk Agent

Front Desk Supervisor - Marriott Tacoma

Assistant Guest Services Manager

Front Office Manager

Front Office Manager OEM

Seatac Hotel Front Desk Associate

Front Desk Supervisor

Front Desk Manager

Hotel Front Office Manager

Night Audit

Hotel Night Auditor

General Manager

Front Desk Agent

Front Desk Agent - PM Shift

General Manager

Front Desk Manager

Delighted to Serve Night Auditor

Guest Service Agent

General Manager | The Grove West Seattle Inn

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