Top 23 Senior customer service representative Jobs in Tacoma Wa

Senior Customer Success Manager, Enterprise - West
Chainguard —Seattle, WA
- Up to $160,000 a year
- Remote
- Azure
- 5 years
- AWS
- Paid parental leave
- Health insurance
Quick Apply
Senior Customer Success Manager , Hardlines
Amazon.com Services LLC - A57 —Seattle, WA
- $82,700 - $140,000 a year
- Full-time
- Merchandising
- Office
- Bachelor's degree
- AD&D insurance
- Health insurance
Senior Customer Success Manager (Scale Business)
Saviynt —Seattle, WA
- $165,000 - $195,000 a year
- Full-time
- Computer Science
- 11+ years
- Continuous improvement
- Health insurance
- Dental insurance
Senior Customer Success Manager , Consumer Electronics
Amazon.com Services LLC - A57 —Seattle, WA
- $82,700 - $140,000 a year
- Full-time
- Merchandising
- Office
- Bachelor's degree
- AD&D insurance
- Health insurance
Senior Associate, Customer Success
Baker Tilly Advisory Group, LP —Seattle, WA
- $57,304 - $97,790 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
Senior Customer Success Manager , Consumables
Amazon.com Services LLC - A57 —Seattle, WA
- $82,700 - $140,000 a year
- Full-time
- Merchandising
- Office
- Bachelor's degree
- AD&D insurance
- Health insurance
Senior Customer Success Manager, Consumables
Amazon.com Services LLC —Seattle, WA
- $82,700 - $154,000 a year
- Full-time
- Merchandising
- Office
- Bachelor's degree
- AD&D insurance
- Health insurance
Senior Customer Success Manager, Consumables-Grocery
Amazon.com Services LLC —Seattle, WA
- $80,000 - $140,000 a year
- Full-time
- Merchandising
- Office
- Bachelor's degree
- AD&D insurance
- Health insurance
Client Service, Senior Associate
Freestone Capital Management —Seattle, WA
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Senior Digital Experience Specialist
TAPCO Credit Union —Tacoma, WA
- $22.05 - $26.66 an hour
- Full-time
- Data analysis skills
- Research
- Office
- Health savings account
- AD&D insurance
Quick Apply
Senior Customer Success Manager, US 3P Consumables, North America Seller Business
Amazon.com Services LLC —Seattle, WA
- $80,000 - $140,000 a year
- Full-time
- Oracle
- Merchandising
- SQL
- AD&D insurance
- Health insurance
shared services senior manager, Customer Advocacy
Starbucks —Seattle, WA
- $112,900 - $169,500 a year
- 5 years
- Office
- Master's degree
- Paid parental leave
- Paid holidays
Senior Director, Customer Success (RapidScale)
Cox Communications —Seattle, WA
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
9d
Senior Associate - Client Success
Baker Tilly Advisory Group, LP —Seattle, WA
- $83,820 - $127,120 a year
- Full-time
- Oracle
- Research
- Mid-level
Quick Apply
1d
Senior Director, Community
HackerOne —Seattle, WA
- $210,000 - $302,000 a year
- Full-time
- Remote
- Background check
- Recruiting
- Fair chance
- Paid parental leave
- Paid holidays
Senior Member Services Director
YMCA of Pierce and Kitsap Counties —Tacoma, WA
- $80,168.40 - $82,168.40 a year
- Full-time
- CPR Certification
- Mid-level
- Bachelor's degree
- Wellness program
- Paid holidays
22h
Client Services Manager
Senior Helpers - Seattle —Auburn, WA
- $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Paid time off
Quick Apply
Sr. Manager, Professional Services , AWS Solutions
Amazon Development Center U.S., Inc. —Seattle, WA
- $201,000 - $272,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- AD&D insurance
- Health insurance
9d
Senior Product Specialist (SaaS Implementation and Onboarding)
Zenoti —Seattle, WA
- Microsoft Office
- Senior level
- Communication skills
Quick Apply
Sr. Customer Advocacy Leader, Amazon Immigration
Amazon.com Services LLC —Seattle, WA
- $125,800 - $170,200 a year
- Full-time
- 6 years
- Computer Science
- Writing skills
- AD&D insurance
- Health insurance

I want to receive the latest job alert for senior customer service representative in tacoma wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service representative jobs near tacoma wa

Senior Product Specialist jobs in Seattle, WA

Customer Success Manager jobs in Seattle, WA

Shift Leader jobs in Seattle, WA

Solutions Manager jobs in Seattle, WA

Senior Director jobs in Seattle, WA

Member Services Representative jobs in Tacoma, WA

Director Of Customer Success jobs in Seattle, WA

Senior Driver jobs in Illinois

Senior Living jobs in San Jose, CA

Senior Director Of Marketing jobs in Remote

Senior Product Specialist jobs in New York, NY

Senior Product Specialist jobs in Salt Lake City, UT

Product Tester jobs in Pennsylvania

Senior Product Specialist jobs in Addison, TX

Senior Product Specialist jobs in Boston, MA

Wealth Management Client Associate jobs in New York, NY

Client Services Manager jobs in North Carolina

Program Manager jobs in Jacksonville, FL

Clinical Medical Services jobs in Carolina, PR

Client Services Manager jobs in Miami, FL

Senior Customer Success Manager, Enterprise - West

Chainguard
Seattle, WA

Quick Apply

Job Details

Up to $160,000 a year

Benefits

Internet reimbursement
Stock options
Paid parental leave
Health insurance
Dental insurance
Parental leave
Vision insurance

Qualifications

Customer communication

Full Job Description

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

The role, in a nutshell:

As a Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our Enterprise customers. You will be responsible for taking lead on customer engagements across onboarding, implementation, and adoption. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, Engineering and Sales to ensure the successful onboarding and support of your customers. You are their day-to-day contact, building relationships with customers and driving outcomes, adoption, and delivering time-to-value.

What you'll do:

Success Planning & Value: Drive business success planning by partnering with customers, pre-sales, and post-sales teams to align on requirements, goals, and challenges. Provide thought leadership on change management for large, scaled rollouts. Support the full Business Value Realization cycle to ensure customers can demonstrate and prove value internally.
Customer Advocacy: Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams. This means being a team player and having strong collaboration skills - this role must align with many different internal teams, influence them to act toward customer needs.
Issue Management: Collaborate with Technical Support and Customer Engineering teams to ensure timely resolution to customer issues.
Product Expertise: Develop hands-on technical knowledge of Chainguard and stay up-to-date with industry trends, new features, and best practices so you can help customers optimize their use of Chainguard.
Training & Education: Collaborate with customers and our Edu team to ensure customers are educated on product features, best practices, and security principles.
Account Management: Develop relationships with multiple levels of customer stakeholders from technicians to CISOs. Work closely with sales teams to identify the best path to renew and expand customers while minimizing churn risks.

What we're looking for:

5+ years experience in enterprise, customer facing roles collaborating with both technical and business teams - Customer Success, Professional Services, Technical Account Management or a combination of those plus Sales, Solutions Engineering, or Technical Support.
Relevant domain knowledge of one or more of the following: Supply Chain Security, DevSecOps, AppSec, security infrastructure, containers, regulatory compliance requirements, vulnerability management, software development lifecycle.
This is a strategic and proactive role, our expectation is that this person will take full ownership of their customer portfolio and act with a high level of autonomy. This includes making key decisions to drive effective customer outcomes; deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict, and advocating to internal teams including sales, product, engineering, etc.
An entrepreneurial mindset - you will be often build entirely new process or practices to ensure we best serve customers.
Demonstrates a strong commitment to continuous personal and professional development, actively seeking opportunities to enhance skills, expand knowledge, and advance within their career and field.
Driven, high emotional intelligence, and strong priority management skills

Strongly Preferred:

Previous early-stage startup experience
Passion for technology & cybersecurity
Relevant hands-on technical experience, in one or more of the following domains: cloud computing environments (AWS, GCP, Azure), containers, Linux, Supply Chain Security, DevSecOps, AppSec, security, security infrastructure, regulatory compliance requirements, vulnerability management, software development lifecycle

Compensation: up to $160,000 base salary + bonus

If your experience is close but doesn't fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences.

About Us

We live and breathe our company values:

We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
- Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.

If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice.

Quick Apply

Refine Your Search

senior customer service representative jobs in tacoma wa

Senior Customer Success Manager, Enterprise - West

Senior Customer Success Manager , Hardlines

Senior Customer Success Manager (Scale Business)

Senior Customer Success Manager , Consumer Electronics

Senior Associate, Customer Success

Senior Customer Success Manager , Consumables

Senior Customer Success Manager, Consumables

Senior Customer Success Manager, Consumables-Grocery

Client Service, Senior Associate

Senior Digital Experience Specialist

Senior Customer Success Manager, US 3P Consumables, North America Seller Business

shared services senior manager, Customer Advocacy

Senior Director, Customer Success (RapidScale)

Senior Associate - Client Success

Senior Director, Community

Senior Member Services Director

Client Services Manager

Sr. Manager, Professional Services , AWS Solutions

Senior Product Specialist (SaaS Implementation and Onboarding)

Sr. Customer Advocacy Leader, Amazon Immigration

I want to receive the latest job alert for senior customer service representative in tacoma wa

Explore jobs in more locations

About Us

Job Seeker Tools

Employer Tools

Browse

Stay Connected