Account Support Coordinator
PAULS PEST CONTROL INC —Tallahassee, FL
- Microsoft Excel
- High school diploma or GED
- Organizational skills
Quick Apply
Patient Account Coordinator II
Tallahassee Memorial Healthcare —Tallahassee, FL
- Full-time
- Background check
- Surgery
- Computer literacy
4d

More jobs to discover

Find similar jobs that you might be interested in.

Patient Account Coordinator II
Tallahassee Memorial Healthcare —Tallahassee, FL
All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license…
4d
HEALTH TECHNICIAN (TELEHEALTH CLINIC) (Advanced)
US Veterans Health Administration —Tallahassee, FL
GS-6 level experiences are: Screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care;…
$50,460 - $65,599 a year
5d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Account Coordinator
The Kingswood Company —Columbus, OH
Professional behavior when making phone calls and dealing with customers.*. Enter all orders into our work order entry system, and prepare all documents as…
$25 - $30 an hour
Quick Apply
Account Ops Coordinator
CBRE —New Albany, OH
Attend periodic weekly calls with clients to review the status of projects and work orders. Deliver own output by following defined procedures and processes…
$21.64 - $25.96 an hour

I want to receive the latest job alert for account coordinator in tallahassee, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

account coordinator jobs near tallahassee, fl

Senior Patient Accounts Representative jobs in Lake Success, NY

Senior Patient Accounts Representative jobs in Compton, CA

Part Time Senior jobs in Fayetteville, NC

Accounts Receivable Manager jobs in New Jersey

Senior Patient Accounts Representative jobs in Chappaqua, NY

Senior Patient Accounts Representative jobs in Houston, TX

Customer Service Representative Remote jobs in Raleigh, NC

Account Coordinator jobs in Wallingford, CT

Account Coordinator jobs in Hackettstown, NJ

Account Coordinator jobs in Lake San Marcos, CA

Coordinator jobs in Columbus, OH

Emergency Management Coordinator jobs in Texas

Account Coordinator jobs in Orlando, FL

Account Support Coordinator

PAULS PEST CONTROL INC -
Tallahassee, FL

Quick Apply

Job Details

Qualifications

Microsoft Excel
Phone communication
High school diploma or GED
Client database systems
Productivity software
Customer information system software
Office phone management

Full Job Description

Job Summary

The Account Support Coordinator is responsible for providing exceptional customer service by answering inbound calls, scheduling appointments, responding to customer inquiries, and handling service requests at Paul’s Termite & Pest Control, Inc. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage multiple tasks efficiently while delivering a superior customer experience.

Key Responsibilities

Customer Service:

Answer inbound calls and respond to customer inquiries in a professional, courteous manner.
Schedule appointments for pest control services, ensuring accuracy in capturing customer information and service needs.
Handle customer complaints or concerns, escalating issues to the Office Manager when necessary.
Provide information about the company’s services, promotions, and policies to potential and existing customers.
Follow up with customers after service to ensure satisfaction and address any concerns.

Data Entry & Documentation:

Accurately enter and update customer information, service requests, and appointment details into the company’s CRM system.
Maintain organized and up-to-date customer records and follow company protocols for data entry and management.
Process service orders and prepare necessary documentation for the pest control technicians.

Problem Solving & Issue Resolution:

Troubleshoot customer issues or questions regarding pest control services, providing accurate information and solutions.
Collaborate with other departments to resolve customer service issues in a timely and efficient manner.
Manage and prioritize multiple tasks, such as handling calls while entering data and resolving issues promptly.

Team Collaboration:

Work closely with other call center representatives and the Office Manager to ensure smooth operations and a cohesive team environment.
Participate in training sessions and team meetings to stay updated on company services, policies, and procedures.

Core Values:

"Putting the Customer First:" Provide exceptional service by understanding and meeting customer needs.

"Accept Personal Responsibility:" Take ownership of tasks and outcomes, ensuring quality work.

"Uphold Company Values:" Follow company standards and procedures in all job functions.

"Look the Part:" Maintain a professional appearance, including wearing appropriate uniform and gear.

"Support the Team:" Collaborate with coworkers and assist where needed to ensure overall success.

Job Requirements

Education:

High school diploma or equivalent (required).

Experience:

1+ years of experience in a customer service or call center role (preferred).
Experience in the pest control or service industry is a plus.

Skills & Abilities:

Excellent verbal communication and active listening skills.
Ability to multitask and handle high call volumes in a fast-paced environment.
Strong organizational skills with attention to detail.
Proficiency with CRM software and Microsoft Office Suite (Word, Excel). Ability to handle customer complaints and resolve issues professionally.

Quick Apply

Refine Your Search

account coordinator jobs in tallahassee, fl

Account Support Coordinator

Patient Account Coordinator II

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for account coordinator in tallahassee, fl

Explore jobs in more locations

Job Summary

Key Responsibilities

Job Requirements

Job Seeker Tools

Employer Tools

Browse

Stay Connected