Top 50 Customer support representative Jobs in Tallahassee, Fl

Patient Service Representative II
Solaris Health Holdings LLC —Tallahassee, FL
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
5d
Front Office/Customer Service Representative
Closets By Design Tallahassee —Tallahassee, FL
- $15 - $20 an hour
- Part-time
- Office
- No degree
- Organizational skills
- Paid training
- Employee discount
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE I - 73004236
The State of Florida —Tallahassee, FL
- $38,760.36 - $49,501.08 a year
- Remote
- Research
- Mid-level
- Criminal background check
- Paid holidays
- Health insurance
12d
early morning member services representative
Planet Fitness —Tallahassee, FL
- $15 - $32 an hour
- Part-time
- CPR Certification
- Heavy lifting
- Experience working with children
- Relocation assistance
Quick Apply
12d
Storage Customer Service Representative
U-Haul —Tallahassee, FL
- Part-time
- Clean driving record
- Driver's License
- Driving
- Paid holidays
- Health insurance
Guest Services Representative
Dale Earnhardt Jr. Chevrolet —Tallahassee, FL
- Weekends as needed
- Doctoral degree
- Dealership
- Ability to walk for extended periods
5d
Customer Service Representative
SRS Building Products - Tallahassee —Tallahassee, FL
- $20 - $24 an hour
- Full-time
- Background check
- Spanish
- Clean driving record
- Wellness program
- Paid parental leave
Customer Service Representative
Novisync —Tallahassee, FL
- $14.00 - $18.20 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
Client Service Representative
CSC (Corporation Service Company) —Tallahassee, FL
- Full-time
- Computer literacy
- Office
- Administrative experience
Customer Service Associate
Imperial PFS —Tallahassee, FL
- Full-time
- Hybrid work
- Organizational skills
- 1 year
- Communication skills
- Paid training
- Wellness program
Quick Apply
1d
Field Service Technician - Commercial Security Systems
Tech Systems, Inc. —Tallahassee, FL
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
7d
Junior Customer Service Representative - Tallahassee, Florida
Software Technology Inc —Tallahassee, FL
- Full-time
- Computer literacy
- High school diploma or GED
- Experience equivalent to degree accepted
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Mike Perez - State Farm Agent —Tallahassee, FL
- $36,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Customer Service Representative
Hahn Group —Crawfordville, FL
- Ability to walk for extended periods
- Basic math
- Office
- Health insurance
- Paid time off
Quick Apply
Store Support
Home Depot —Tallahassee, FL
- Entry level
- Time management
Member Service Representative
First Commerce Credit Union —Tallahassee, FL
- Full-time
- 18 years or older
- Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Finance Service Representative
Catalis Regulatory & Compliance, LLC —Tallahassee, FL
- Monday to Friday
- Word processing
- Basic math
- Office
- Paid parental leave
- Health savings account
Member Services Representative
Crunch Fitness - Fitness Ventures LLC —Tallahassee, FL
- $14 an hour
- Part-time
- 18 years or older
- CPR Certification
- High school diploma or GED
- Employee discount
- Gym membership
Quick Apply
Guest Service Representative
Nothing Bundt Cakes - Tallahassee —Tallahassee, FL
- $11 an hour
- Part-time
- Bakery
- 16+ years old
- Computer skills
Quick Apply
Veterinary Receptionist
Bradfordville Animal Hospital —Tallahassee, FL
- From $15 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d

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Patient Service Representative II

Solaris Health Holdings LLC -
Tallahassee, FL

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer support representative jobs in tallahassee, fl

Patient Service Representative II

Front Office/Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE I - 73004236

early morning member services representative

Storage Customer Service Representative

Guest Services Representative

Customer Service Representative

Customer Service Representative

Client Service Representative

Customer Service Associate

Field Service Technician - Commercial Security Systems

Junior Customer Service Representative - Tallahassee, Florida

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Store Support

Member Service Representative

Finance Service Representative

Member Services Representative

Guest Service Representative

Veterinary Receptionist

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