Top 371 Operations representative Jobs in Tallahassee, Fl

Patient Service Representative II
Solaris Health Holdings LLC —Tallahassee, FL
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
5d
HR Contact Center Representative - REMOTE
Ryder System —Tallahassee, FL
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- Salesforce
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Patient Access Representative I -Remote
Tallahassee Orthopedic Clinic III P —Tallahassee, FL
- Remote
- Pass drug screening
- High school diploma or GED
- Typing
Quick Apply
3d
Patient Access Associate Specialist
Ensemble Health Partners —Tallahassee, FL
- $17.00 - $18.15 an hour
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
Warehouse Operator - 2nd Shift
Busch-Transou, LLC —Midway, FL
- Ability to walk for extended periods
- Basic math
- English
Quick Apply
GOVERNMENT OPERATIONS CONSULTANT I - 37010975
The State of Florida —Tallahassee, FL
- $3,360.08 a month
- Monday to Friday
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Dental insurance
6d
early morning member services representative
Planet Fitness —Tallahassee, FL
- $15 - $32 an hour
- Part-time
- CPR Certification
- Heavy lifting
- Experience working with children
- Relocation assistance
Quick Apply
12d
Patient Access Associate Specialist
Ensemble RCM LLC —Tallahassee, FL
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
6d
Customer Success Agent - Call Center Representative
Freedom Mortgage —Tallahassee, FL
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
Warehouse Associate
Baker Distributing —Tallahassee, FL
- Full-time
- English
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Training Development Specialist
TOC —Tallahassee, FL
- Pass drug screening
- Research
- Mid-level
Quick Apply
Concierge PT ( Weeknights 4:00 PM - 7:00 PM )
Azalea Gardens Memory Care —Tallahassee, FL
- Part-time
- Serving
- 18 years or older
- Writing skills
Quick Apply
Claims Analyst - REMOTE
Ryder System —Tallahassee, FL
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
Payroll Coordinator II - REMOTE
Ryder System —Tallahassee, FL
- $25 - $29 an hour
- Remote
- Spanish
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Healthcare Customer Service Representative - Tallahassee, FL - Hybrid
Gainwell Technologies —Tallahassee, FL
- $37,440 - $41,600 a year
- 8 hour shift
- Hybrid work
- Mid-level
- In-person
- 2 years
- Travel reimbursement
- Profit sharing
Operations Management Trainee
Ryder System —Tallahassee, FL
- $55,000 a year
- Monday to Friday
- Word processing
- Bachelor's degree
- Communication skills
- Disability insurance
- Health insurance
Brand Representative - The Falls, Hollister
Hollister —Tallahassee, FL
- Part-time
- Merchandising
- Organizational skills
- Cleaning
- Store discount
- Opportunities for advancement
Full-Time AM Front Desk Associate
Schulte Hospitality Group —Tallahassee, FL
- $15 - $16 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
12d
On Call Emergency Management Specialists, Recovery
WSP —Tallahassee, FL
- $30 - $35 an hour
- Extended hours
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
1d
Commissary Operations Team Member
Keefe Group —Crawfordville, FL
- $18 an hour
- Full-time
- 18 years or older
- Microsoft Excel
- Computer literacy
- AD&D insurance
- Disability insurance
8d

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Patient Service Representative II

Solaris Health Holdings LLC -
Tallahassee, FL

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

operations representative jobs in tallahassee, fl

Patient Service Representative II

HR Contact Center Representative - REMOTE

Patient Access Representative I -Remote

Patient Access Associate Specialist

Warehouse Operator - 2nd Shift

GOVERNMENT OPERATIONS CONSULTANT I - 37010975

early morning member services representative

Patient Access Associate Specialist

Customer Success Agent - Call Center Representative

Warehouse Associate

Training Development Specialist

Concierge PT ( Weeknights 4:00 PM - 7:00 PM )

Claims Analyst - REMOTE

Payroll Coordinator II - REMOTE

Healthcare Customer Service Representative - Tallahassee, FL - Hybrid

Operations Management Trainee

Brand Representative - The Falls, Hollister

Full-Time AM Front Desk Associate

On Call Emergency Management Specialists, Recovery

Commissary Operations Team Member

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