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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Government Solution Consultant partners closely with Sales, Product Managers, Technology, Legal, and Implementation teams to solve our state government clients’ most pressing needs around benefit eligibility. By leveraging a strong understanding of benefit-eligibility policy and processes, the Solution Consultant will promote, demonstrate, and sell solutions within the Equifax suite of products and will develop and maintain relationships with clients throughout the sales cycle.
What you will do
Sales Support
Presentations and Demos: Lead customer demonstrations using internal environments and external tools and present technical collateral to customers.
Business Development: Assist Sales and Alliance teams in the business development phase to identify opportunities and understand a customer’s current system state.
Market Landscape: Maintain expertise in market segments including Social Services (SNAP, Medicaid/CHIP, TANF), Child Support, and Unemployment Insurance.
Competitive Intelligence: Maintain knowledge of competitors' products, including their strengths, weaknesses, and how they promote their solutions.
Solution Design and Expertise
Product SME: Maintain a deep understanding of product features, functions, inputs/outputs, and supported platforms like API, Batch, and Applicant Portals.
Architect Customer Solutions: Work closely with customers, Sales, and Product teams to define solutions that address the missions of government agencies. Collaborate with cross-functional and cross-business unit partners to reconcile customer requirements and help define solutions.
Technical Feasibility: Provide technical feasibility assessments for new products to meet customer demand and requirements. Collaborate with product teams to help fulfill the customers vision.
Requirement Translation: Serve as the requirements gathering team to define solutions that can be delivered via existing products with minor enhancements or configurations or new product development efforts.
Collaboration and Lifecycle Management
Cross-Functional Liaison: Serve as the liaison between proposal teams, product engineering, and post-sales implementation teams.
Post-Award Transition: Serve as the initial technical liaison post-award before handing project ownership to the Implementation Lead.
Customer Engagement: Maintains professional relationship with customers and ensures successful adoption of products. Uses a consultative approach to verify ongoing client success.
Industry Engagement: Maintains professional and technical knowledge by attending company-sponsored training, educational workshops, industry conferences, reviewing professional publications, establishing personal networks, and participating in professional societies.
Gap Resolution: Identify gaps in offerings related to client requirements and work with product teams to develop plans to close those gaps.
Proposal Leadership: Serve as the Subject Matter Expert (SME) for RFQs, RFIs, and RFPs, helping define win themes and discriminators, and producing technical responses.
What experience you need
7+ years of experience working with state and federal government agencies specifically around SNAP, Medicaid, or other means-tested social service programs.
Additional experience in solutions consulting or sales roles preferred.
Education: Bachelor’s Degree, or equivalent experience required
Ability to travel an estimated 50% of the time
What could set you apart
Extensive experience with SNAP and/or Medicaid eligibility processes
Prior Government or Open Banking experience a plus
Understanding of technical configurations of state eligibility systems, API implementation, and batch processing
Experience in a highly-regulated environment
Understanding of data sources that are used in the benefit-eligibility lifecycle
Ability to influence within a matrixed organization
Experience working in cross-functional teams
Consultative and engaging/dynamic presentation experience
#LI-remote
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We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
