Top 10 Technical support analyst Jobs in Tallahassee, Fl

Customer Support Analyst
Cook Systems —Tallahassee, FL
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
DISTRIBUTED COMPUTER SYSTEMS ANALYST - 31000202
The State of Florida —Tallahassee, FL
- $46,000 a year
- High school diploma or GED
- In-person
- Entry level
12d
OPS Help Desk Analyst - 31902515
The State of Florida —Tallahassee, FL
- $23 an hour
- Temporary
- Background check
- Mid-level
- Ability to lift 50 pounds
10d
Business Analyst – Full-Time
Pointwest Technologies Corp —Tallahassee, FL
- Full-time
- Microsoft Word
- ERP systems
- Mid-level
Quick Apply
Customer Support Analyst
Connective Business Solution —Tallahassee, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Production Support Analyst
Connective Business Solution —Tallahassee, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Client Technologies Analyst
Connective Business Solution —Tallahassee, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply

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DISTRIBUTED COMPUTER SYSTEMS ANALYST - 31000202
The State of Florida —Tallahassee, FL
Mandatory Practical Skills Test: Candidates selected for an interview will be required to pass a live, hands-on technical assessment. Pay Plan: CS Exempt (EOG).
$46,000 a year
12d

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IT Service Support Analyst
The Ohio State University —Columbus, OH
Reporting to the Associate Director of Support Services, the IT Service Support Analyst is responsible for installation and configuration of desktop operating…
$26.78 - $34.95 an hour
12h
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
Track incidents, service requests, and assets using ITSM and asset management tools. Experience with ITSM tools (ServiceNow or similar) and asset tracking…
3d

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technical support analyst jobs near tallahassee, fl

Customer Support Analyst

Cook Systems -
Tallahassee, FL

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Job Details

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance

Qualifications

Computer hardware
Customer service problem-solving

Full Job Description

Launch Your Career with Cook Systems

Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.

At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!

Summary: We are seeking a skilled IT Support Specialist to provide Tier 1 and 2 software and hardware support. In this role, you will offer technical advice, guidance, and informal training to customers, as well as troubleshoot and restore routine technical service and equipment problems using established procedures. You will play a crucial part in maintaining a knowledge database and call tracking database to enhance the quality of problem resolutions.

Responsibilities:

Provide Tier 1 and 2 support for software and hardware issues.
Offer technical advice, guidance, and informal training to customers.
Troubleshoot and restore routine technical service and equipment problems.
Analyze, identify, and diagnose faults and symptoms using established processes.
Perform root cause analysis and develop checklists for typical problems.
Recommend procedures and controls for problem prevention.
Maintain and update knowledge and call tracking databases.
Collaborate with team members and assist others with calls.

Required Skills:

Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
A minimum of 2 years of IT work experience with working knowledge of basic to moderately complex hardware and software products.
Strong problem-solving and troubleshooting skills.
Ability to work effectively in a team setting.
Experience providing Tier 1 and Tier 2 support for medium to high complexity issues.

#Ll-Onsite

Why Work with Us

At Cook Systems, we don't just offer jobs—we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you.
Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family's security matters.
Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard.
Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six months—because long-term success deserves a strong foundation.

At Cook Systems, you're not just an employee—you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems.

#IND1

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technical support analyst jobs in tallahassee, fl

Customer Support Analyst

DISTRIBUTED COMPUTER SYSTEMS ANALYST - 31000202

OPS Help Desk Analyst - 31902515

Business Analyst – Full-Time

Customer Support Analyst

Production Support Analyst

Client Technologies Analyst

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