Top 36 Desktop support technician Jobs in Tamarac, Fl

IT Support Technician
Luks, Santaniello, Petrillo, Cohen & Peterfriend Law Firm —Sunrise, FL
- $55,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
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5h
IT Technician
Consolidated Water Group, —Coral Springs, FL
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid time off
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Desktop Support Technician
Ovation Workplace Services Inc —Coral Springs, FL
- $42,000 - $47,840 a year
- Weekends as needed
- Computer Science
- Office
- Master's degree
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Help Desk Technician
Sinai Residences —Boca Raton, FL
- Full-time
- Background check
- Ability to walk for extended periods
- Mid-level
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9d
IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida
Flagler Technologies LLC —Boca Raton, FL
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 4 years
- Dental insurance
- Paid time off
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IT Support Technician
L7 Solutions —Fort Lauderdale, FL
- $42,500 - $55,000 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Mileage reimbursement
- Disability insurance
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IT Support Technician
Octagon Talent Solutions —Fort Lauderdale, FL
- Contract
- Computer Science
- Mid-level
- High school diploma or GED
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NOC Technician I
TGIPOWER LLC —Boca Raton, FL
- $60,000 - $75,000 a year
- Full-time
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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Information Systems Technician
Hialeah —Hialeah, FL
- $40,839.50 - $79,509.82 a year
- Full-time
- Background check
- Mid-level
- Fingerprint clearance
Field Service Tech
Corporate Technologies, LLC. —Coconut Creek, FL
- $25 - $35 an hour
- Overtime
- Clean driving record
- Azure
- 5 years
- Health savings account
- Health insurance
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IT Technician
The Polo Club of Boca Raton —Boca Raton, FL
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Help Desk Technician
YouFit —Deerfield Beach, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
11d
Helpdesk Tier 3
TGIPOWER LLC —Boca Raton, FL
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Miami Dolphins and Hard Rock Stadium —Miami Gardens, FL
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental insurance
Quick Apply
11d
Field Technician Level II
Hyperride Technologies —Coral Springs, FL
- Overtime
- Microsoft Outlook
- Customer service
- Mid-level
IT Specialist
MES Life Safety —Hallandale Beach, FL
- $60,000 - $80,000 a year
- 8 hour shift
- Mid-level
- Office
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
IT Technician Level II
Technogroup Inc —Pompano Beach, FL
- $55,000 - $65,000 a year
- Full-time
- Driver's License
- Mentoring
- Senior level
- 401(k)
- Paid time off
Quick Apply
Field Support Technician
Akumin —Sunrise, FL
- Full-time
- Google Workspace
- Mid-level
- Office
- Health savings account
- Paid holidays
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(FL) Sr. Support Desk Technician
BoomTech —Boca Raton, FL
- $55,000 - $65,000 a year
- Full-time
- Background check
- 5 years
- Mid-level
Quick Apply
IT Service Desk Analyst
Twin-Star International Inc —Boca Raton, FL
- Computer science
- Computer Science
- 5 years
Quick Apply

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IT Support Technician

Luks, Santaniello, Petrillo, Cohen & Peterfriend Law Firm -
Sunrise, FL

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Job Details

Full-time
$55,000 - $65,000 a year
5 hours ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Mobile device support
Microsoft Excel
Microsoft Outlook
iOS
In-person customer service
Equipment troubleshooting
Windows
Android
Attention to detail
Productivity software support
Desktop (troubleshooting support)
Microsoft Teams
Desktop administration
IT department experience
Time management
Mobile devices

Full Job Description

We are seeking a motivated and detail-oriented Level 1/2 IT Technician to join our law firm’s technology team. This role is responsible for providing day-to-day technical support to attorneys and staff, ensuring reliable operation of hardware, software, and network systems critical to legal operations. This is an in office position.

Responsibilities

· Provide Tier 1/2 technical support for desktops, laptops, mobile devices, and legal software applications.

· Serve as the first point of contact for end users to provide technical assistance in person, over the phone, email, chat, or remote session (ie logmein).

· Triage, prioritize, and escalate support requests when needed based on information gathered from end users.

· Identify, diagnose and document recurring computer issues to find root cause.

· Troubleshoot hardware, software, and connectivity issues in a timely manner.

· Set up, configure, and maintain user accounts, email systems, and access permissions.

· Create users in Active Directory, Office 365, phone system portal, and the firm’s case management software.

· Perform installation, maintenance and repair of computer hardware and software.

· Support document management systems and other legal-specific tools.

· Maintain IT Documentation (create knowledgebase, review and update IT policies/procedures, and create step-by-step training material as needed.)

· Procurement of IT equipment

· Maintain and add IT equipment to Asset management system.

· Assist in onboarding and offboarding employees

· Collaborate with senior IT staff on escalated issues and ongoing projects.

Requirements

· 1–3 years of IT support experience (help desk or technical support).

· Level 1 and some level 2 support required.

· Knowledge and experience troubleshooting Windows OS and Microsoft’s core applications (Outlook, Word, Excel, Powerpoint, Teams) in a network environment.

· Basic knowledge of Active Directory, Office O365, and Teams

· Familiarity with legal software systems is a plus (Perfect Law AIM).

· Asset Explorer experience a plus.

· Windstream OfficeSuite UC experience a plus.

· Basic knowledge of IOS and Android.

· Provide effective and efficient customer service while assisting end users.

· Must be able to sit/and or stand for extended periods of time.

· Must be able to deal with challenging employees and/or situations.

· Must be able to lift 50 lbs.

· Sound judgment and decision-making skills.

· Solid analytical, technical, and problem-solving skills.

· Must be process and procedure oriented.

· Must be able to communicate technical information to end users in a non-technical manner.

· Strong written and oral communication skills.

· Excellent time management skills.

· Certifications such as CompTIA A+, Network+, or similar, a plus.

This is full-time position at our Sunrise location. Hybrid will be considered after training. The hours are 9am-5pm, with a 1hr paid lunch.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

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