WHO WE ARE:
Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation’s trusted source for accurate, objective workers compensation information. At NCCI, we recognize that our employees are the reason our legacy endures today. We’re motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other, and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment guide our success.
WHAT WE BELIEVE:
We come from diverse backgrounds, so our commitment to inclusion is what brings us together to work as one.
- We respect each other and value our differences
- We can be authentic and feel like we belong
- We promote equity in our organization and our community
TEAM: DATA RESOURCES
PAY TYPE: SALARY
JOB OVERVIEW:
NCCI is the nation's trusted source for workers compensation information, analytics, and insights. Every day, our work helps insurers, regulators, employers, and policymakers make informed decisions that impact millions of workers across the country.
We're seeking a Lead Data Analyst – Medical Data to play a critical role in guiding the collection, quality, and analysis of complex medical data that powers industry-leading research, reporting, and data products. If you're passionate about data quality, process improvement, stakeholder collaboration, and solving complex business challenges, this is an opportunity to make a meaningful impact while working alongside a talented and supportive team.
This position will work in a flexible-hybrid environment. The preferred candidate would be local within a commutable distance to our Boca Raton, FL headquarters.
NOTE: NCCI will not sponsor applicants for work visas.
WHAT YOU’LL DO:
As a Lead Data Analyst, you'll serve as a key subject matter expert, influencing how critical medical data is collected, validated, and leveraged across the organization and the broader workers compensation industry, including:
- Lead Data Quality & Operational Excellence
- Coordinate team activities and priorities to ensure operational goals and service commitments are achieved
- Oversee data collection, validation, and quality assurance processes for medical data assets
- Identify process gaps, root causes, and opportunities for operational improvement
- Develop and implement new workflows, procedures, and business solutions to meet evolving industry needs
- Serve as a Subject Matter Expert
- Act as the primary resource for complex medical data questions and issue resolution
- Provide guidance on data standards, data structures, reporting, and data management practices
- Partner with business and technical teams to resolve data issues impacting multiple systems, databases, and data providers
- Create detailed business requirements to support system enhancements and process improvements
- Partner & Communicate Across the Industry
- Build strong relationships with external data providers, independent rating bureaus, and regulatory agencies
- Lead industry communications, training programs, presentations, and technical discussions
- Develop and maintain clear documentation, team procedures, and operational standards
- Prepare reports, findings, and recommendations for internal and external stakeholders
- Support Team Success
- Review work for quality and consistency while coaching team members on complex issues
- Help drive continuous improvement initiatives across teams
- Support change management efforts involving new systems, processes, and technologies
WHAT IT TAKES:
- Bachelor's degree or additional related work experience
- 5+ years of experience in:
- Data analysis
- Business operations
- Data management
- Financial services, healthcare, insurance, or similar analytical environments
- 3+ years of experience:
- Creating and maintaining technical documentation
- Analyzing and reporting data using Microsoft Excel
- Strong ability to:
- Investigate and resolve complex data issues
- Analyze trends and identify root causes
- Develop new processes and operational workflows
- Translate business needs into system and data requirements
- Mentor multiple team members
- Experience leading across teams to coordinate priorities and achieve shared objectives
- Advanced communication skills with both technical and non-technical audiences
- Proficiency with:
- SQL, PL/SQL, or similar relational database query tools
- Microsoft Excel
PREFERRED SKILLS AND EXPERIENCES:
- Insurance, claims, healthcare, or financial data experience
- Workers’ Compensation industry data and processes knowledge
- Experience with data extraction, testing, or validation tools
- Experience developing reports for data analysis
- Experience with business requirements gathering and systems implementation projects
- Insurance Data Management Association (IDMA) certifications
WHAT YOU’LL RECEIVE:
- Compensation & Benefits
- Competitive base salary
- Annual performance bonus opportunity
- Comprehensive benefits package and total rewards program
- Culture & Environment
- Flexible hybrid work environment
- Collaborative and supportive team culture
- Recognition of individual contributions and shared successes
- Opportunities for professional growth and development
- Boca Raton Headquarters Perks
- On-site café and coffee shop
- Fitness center
- Game room
- Employee events and activities
- Company sports leagues
EQUAL EMPLOYMENT OPPORTUNITY:
NCCI Holdings, Inc. is an Equal Opportunity Employer. It is our policy to provide equal opportunities to our employees (for example, in hiring, promotions, training) and to all job applicants, and to maintain a work environment free of discrimination on the basis of race, creed, color, national origin, marital and veteran status, gender, age, status as a qualified individual with a disability, religion, sexual orientation and gender identity or expression, genetic information, or any other basis prohibited by law. This policy applies to all employees and job applicants for employment.
We require a drug screen and background check. Smoke-free environment.
