Top 9 technical support supervisor Jobs in tamarac, fl

Technical Incident Manager
LMS —Fort Lauderdale, FL
- $70,000 - $80,000 a year
- Full-time
- Azure
- PMP
- Office
- Disability insurance
- Health insurance
Quick Apply
11d
Customer Service Supervisor
Sonny's Enterprises LLC —Tamarac, FL
- Mid-level
- 3 years
- High school diploma or GED
- Disability insurance
- Health insurance
Customer Service Project Manager
LARSON CANDO INC —Tamarac, FL
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Paid holidays
- Health insurance
Quick Apply
5d
IT L3 Technical Lead / Client Manager
COMSYS —Pompano Beach, FL
- Windows
- 8 years
- Senior level
- Health insurance
- Dental insurance
Airline Customer Service Trainer Supervisor, FLL
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Fort Lauderdale, FL
- $22.13 an hour
- Weekends as needed
- English
- Mid-level
- Microsoft Office
Service Desk Supervisor
United Data Technologies —Miramar, FL
- Full-time
- Hybrid work
- 5 years
- Pass drug screening
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Customer Enablement Manager
PARADIGM SENIOR SERVICES INC —North Miami, FL
- $70,000 - $75,000 a year
- Full-time
- 3 years
- Project management
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
10d

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Asurion —Miami, FL
A valid driver’s license and satisfactory driving record with at least 1 year driving experience. This is a local, in-home field role requiring daily travel to…
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Technical Incident Manager

LMS -
Fort Lauderdale, FL

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
11 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Jira
Records maintenance
Azure
Defect resolution root cause analysis
PMP
Defect analysis
IT system monitoring
Incident Escalation
Confluence
Incident management operations support
Virtualization
Digital project management boards
Technical troubleshooting support
Defect tracking tools
Escalation handling
Entry level
Failure analysis
System performance monitoring

Full Job Description

LMS/GEM, a fast-growing firm with a dynamic, independent, entrepreneurial culture, is actively recruiting team members to support a Global Cruise Operator. Our organization is a tangible category disruptor, building, activating, and managing the single most impactful industry innovation the cruise industry has ever experienced. You will have access to top-tier technology, gain valuable insight from top SMEs across global resources, and receive the opportunity to learn, grow, advance, and EARN.

If you are working for a big-box retailer in an associate guest service, customer service, or service center role, you will have the opportunity to leverage that hands-on experience, regardless of how much or little experience you may have, and gain the ability to step up to the top of the technology "food" chain. This is an amazing opportunity for anyone who wants to step away from a "temporary" grind and step into an exciting adventure that will propel their career forward.

We share a common vision of success, fostered by excellent training, continuous feedback, and two-way communication, all centered on supporting individual team members' growth and development.

Opportunities continue to emerge to support new and varied initiatives. The work will excite, challenge, and engage you. Our team culture is contagious, infectious, and incredibly supportive. The journey and experience are bar none.

Experience matters - attitude matters more. Our team comes from all walks of life. Apply, listen to the stories of current team members, and find out for yourself.

The pace is fast, the tasks are significant, and the rewards are aggressive. Our team strength is our culture. We share a commitment to excellence. We are a supportive, encouraging, passionate group of smart, happy entrepreneurs who empower our team to make a real difference in each other's lives every day.

Our operations center is located in the heart of Port Everglades, Fort Lauderdale, in a brand-new state-of-the-art HQ where we manage our global support and deployment efforts.

Our team delivers seamless, around-the-clock support across multiple global time zones, ensuring 24/7/365 operational excellence. We are currently hiring for a second-shift position, working Friday through Monday from 3:00 PM to 1:00 AM EST.

Qualifications

Exceptional communications - spoken, written, active listening, and general body language
Outstanding critical thinking abilities
Experience with project management software, i.e., Jira and Confluence
Curious, polite, professional, and engaging interpersonal skills
PMP Certification is a plus but not required
Azure Virtual Desktop knowledge is a plus, but not required

Responsibilities

Assist with system performance, monitoring, and analysis
Maintain records, utilizing best-in-class tools
Provide project solutions supporting onboard and onshore teams
Responsible for the oversight of critical incidents and major system escalations from initiation to resolution
Provide troubleshooting support and failure analysis when necessary
Conduct workflow analysis
Assist leadership as required
Contribute to long-term operational strategy and road maps

The target compensation is $70k-$80k based on skills and experience.

LMS/GEM rewards hard work and invests in our team.

On your first day:

You will be eligible to participate in our company-sponsored plans:

Medical
Vision
Dental
Life Insurance
Short-term disability

Additional benefits include:

A tax-deferred 401k investment savings plan, with a company match of up to 4%, eligibility at 90-days
Bonus program paid quarterly

Apply today and be considered for a role with a global industry leader and a fantastic opportunity to achieve great success.

Thank you for your time and we look forward to you joining our LMS/GEM team!

Medallion Class News:

https://www.princess.com/ships-and-experience/ocean-medallion/

https://www.ship-technology.com/features/princess-cruises-oceanmedallion-aces-contactless-cruising

We are an EOE company and embrace diversity within our workplace.

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Refine Your Search

technical support supervisor jobs in tamarac, fl

Technical Incident Manager

Customer Service Supervisor

Customer Service Project Manager

IT L3 Technical Lead / Client Manager

Airline Customer Service Trainer Supervisor, FLL

Service Desk Supervisor

Customer Enablement Manager

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