Top 132 Customer care coordinator Jobs in Tampa, Fl

Medical Transition Specialist
Patient Engagement Advisors —Tampa, FL
- $18 - $19 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Hospital
- Health insurance
- Dental insurance
Quick Apply
6d
Patient Care Coordinator
Bayshore Dental Center —Seffner, FL
- $19 - $21 an hour
- Full-time
- Dental office
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
12d
Medical Front Desk Specialist
Coastal Pulmonary and Critical Care, PLC —Saint Petersburg, FL
- $18.00 - $18.50 an hour
- 8 hour shift
- Background check
- Private practice
- Medical office experience
- Health insurance
- 401(k)
Quick Apply
Dental Treatment Coordinator
Clearwater Family Dental —Clearwater, FL
- $24 - $28 an hour
- Full-time
- Dental office
- Medical office experience
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Call Center Scheduling Coordinator
Tampa Family Health Centers —Tampa, FL
- Full-time
- HIPAA
- High school diploma or GED
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
Clinical Administrative Coordinator
UnitedHealthcare —Tampa, FL
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
12d
Patient Access Scheduling Coordinator
Moffitt Cancer Center —Tampa, FL
- $16.50 - $24.04 an hour
- Full-time
- High school diploma or GED
- Clinic
- Typing
13d
Front Desk Coordinator
Tampa Family Health Centers —Tampa, FL
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
VIRTUAL CARE COORDINATOR
Moffitt Cancer Center —Tampa, FL
- Full-time
- Outpatient experience
- 3 years
- High school diploma or GED
13d
SCHEDULING COORD NEW PATIENT
Moffitt Cancer Center —Tampa, FL
- $17.53 - $26.50 an hour
- Full-time
- Customer service
- Computer literacy
- Medical office experience
13d
PATIENT ACCESS SCHEDULING AND COMM COORD
Moffitt Cancer Center —Tampa, FL
- $16.50 - $24.04 an hour
- Full-time
- High school diploma or GED
- 1 year
- Medical terminology
13d
Service Operations Coordinator
Kone —Tampa, FL
- $54,800 - $71,925 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- AD&D insurance
1d
Patient Access Scheduling Coordinator Infusion
Moffitt Cancer Center —Tampa, FL
- $17.53 - $26.50 an hour
- Full-time
- Customer service
- High school diploma or GED
- Typing
13d
Client Care Coordinator
Bloom Pelvic Floor Therapy —Tampa, FL
- From $22 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Scheduling Coordinator - Home Health - Downtown Tampa - Full Time + Benefits
TGH Home Care powered by the VNA of Florida —Tampa, FL
- Full-time
- Customer service
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
5d
Emergency Response Center Coordinator
HighGround —Tampa, FL
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- English
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Intake Coordinator
Toney HealthCare Consulting, LLC —Tampa, FL
- $20 - $25 an hour
- 8 hour shift
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
4d
Patient Care Coordinator
InnovaCare Management Services Company, LLC —Tampa, FL
- Part-time
- Spanish
- Computer literacy
- Writing skills
Quick Apply
7d
Patient Registration Coordinator
New Season —Tampa, FL
- Full-time
- Inventory management
- Computer literacy
- Writing skills
Quick Apply
10d
Intake Coordinator - Lutz, FL
Local Infusion —Lutz, FL
- $24 - $25 an hour
- Full-time
- Current TB test
- Customer service
- BLS Certification
- Paid parental leave
- Disability insurance
Quick Apply
6d

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Medical Transition Specialist

Patient Engagement Advisors -
Tampa, FL

Quick Apply

Job Details

Full-time
$18 - $19 an hour
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Pharmacy Information Systems (PIS)
Computer literacy
Patient management software
High school diploma or GED
Driver's License
Clinical information systems
Computer skills
POS systems

Full Job Description

Patient Engagement Advisors (PEA) is seeking a full time Transition Specialist to work onsite at AdventHealth Carrollwood. This position will also perform duties as an alternate Logistics Transition Specialist to work within the local area while performing Logistics Courier duties.

Schedule: Monday - Friday 8:00 AM - 4:30 PM, with availability to work until 5:30 PM, as needed onsite at AdventHealth Carrollwood and in local area while performing Logistics Courier duties.

PEA will provide vehicle for use of logistic courier duties only

Job Details: As a Transition Specialist, your role is to set patients up for success to transition out of the hospital into their next stage of care. The Transition Specialist will ensure the patient is provided services, educated on their discharge requirements (medications, patient follow-up care, nutrition, transportation, assistance programs, etc.), and equipped with the resources necessary to be successful in his/her next stage of care. The Logistics Transition Specialist is responsible for delivering medications, nutrition, product kits and other patient care related items as needed to home or another hospital locations for hand off.

Here are some of the tasks you will perform to assist in this transition:

Schedule patient’s follow-up appointments
Schedule patient’s transportation as needed
Deliver discharge prescription medications to patient’s bedside
Assist patients with medication affordability
Coordinate home meal delivery service for patients
Connect patients to community resources as needed
Delivery of medication, nutrition product kits and other patient care related items as needed to the patient’s home or another hospital location for hand off
Collects and documents social determinants of health information for every patient to whom services are offered (to better understand patient needs and provide optimal services).
Provides pick-up and delivery of prescriptions and medical supplies in an accurate and timely manner
Ensures proper handling and storage of all medications and supplies
Obtains signature of person receiving the delivery
Collects payments; complies with payment collection related policies and procedures
Utilizes PEA software and assistance programs (coupons, vouchers, discount cards) to provide optimal savings/value for patient
Utilizes Countdown to Discharge (C2D) and other applications appropriately to document completed activities and fulfill patient needs
Meets KPI “Scheduled” goals and ensures follow up appointments are documented in C2D
Actively participates in hospital-specific rounds/huddles to obtain critical information and contribute as a collaborative member of the clinical care team/hospitalists (ex-communicates available medication programs, unrealized referral opportunities, etc.)
Submits one “Wow Story” based on PEA Leadership’s requested intervals, to Supervisor describing exceptional patient care experience provided

Why do Transition Specialists love their job?

You are the “sigh of relief” for patients as they transition out of the hospital
Most of your day is spent interacting face-to-face with patients
You work collaboratively as a critical part of the clinical care team
PEA offers unique career path options that allow Transition Specialists to grow and develop

Pharmacy Operations / Logistics Courier

Works with prescribing clinicians and pharmacists to ensure affordability and successful delivery of medications per Standard Operating Procedures

Requirements:

High School Education or equivalent required
Must be 18 years old or older
6 months pharmacy technician (retail preferred) OR 1-year medical assistant / patient care technician / patient care coordinator / clinic front desk associate / nursing assistant / home health aide / other healthcare or medical experience required
Retail pharmacy experience strongly preferred
Other related healthcare, hospital, or medical experience will be considered
Associates and/or Bachelor’s degree will be considered in absence of healthcare experience
Ability to report to work onsite as scheduled; ability to be on feet – standing, walking, and/or climbing stairs 8-10 hours daily
Valid driver’s license in the state of employment with a clean driving record
Ability to receive required vaccinations (as required by PEA or hospital) unless approved for exemption

Knowledge, Skills and Abilities

Must have and maintain a valid, clean driving record.
Ability to work a flexible and/or rotating schedule, including, but not limited to, nights, weekends, and holidays. Team members may be required to work during inclement weather (as directed by PEA and facility guidelines)
Excellent interpersonal skills; ability to connect with patients/families and multidisciplinary providers in order to build an environment of trust and collaboration
Excellent communication skills allowing for optimal patient understanding and engagement
Ability to manage multiple, complex patients and address diverse needs
Participates in a culture that embraces creativity, productivity, communication, professionalism, and learning
Ability to work in a fast paced, rapidly changing environment
Creative problem-solving abilities; sound judgement and decision-making skills
Consistently maintains a high-level of professionalism; positively reflects the PEA brand/organization, at all times, internally among our team and externally to patients and customers

Computer Skills

Intermediate computer skills required
Web-based tools (including, but not limited to, point of sale, pharmacy information systems, and clinical/EMR systems)
Ability to utilize / navigate applications on an iPad

Salary range: $18-19/hour

About PEA:
At Patient Engagement Advisors we’re changing the way health care is delivered – one patient engagement at a time. If the opportunity to participate in influencing the future of healthcare captures your imagination, we would like to hear from you!

Come join our growing team where we empower our team members to "know the patient" ultimately to improve the patient's experience and clinical outcome.

PEA Honors and Awards:
Recognized three years in a row as one of the fastest growing companies in America by Inc. Magazine.
Awarded by The American Business Awards for technology innovation
Recognized in “Most Innovative Companies to Watch” by Silicon Review

Competitive salary and benefits (including Health, Dental, and Vision Insurance, Paid Time Off, 401k, Flex Spending Account, and more)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in tampa, fl

Medical Transition Specialist

Patient Care Coordinator

Medical Front Desk Specialist

Dental Treatment Coordinator

Call Center Scheduling Coordinator

Clinical Administrative Coordinator

Patient Access Scheduling Coordinator

Front Desk Coordinator

VIRTUAL CARE COORDINATOR

SCHEDULING COORD NEW PATIENT

PATIENT ACCESS SCHEDULING AND COMM COORD

Service Operations Coordinator

Patient Access Scheduling Coordinator Infusion

Client Care Coordinator

Scheduling Coordinator - Home Health - Downtown Tampa - Full Time + Benefits

Emergency Response Center Coordinator

Intake Coordinator

Patient Care Coordinator

Patient Registration Coordinator

Intake Coordinator - Lutz, FL

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