Top 131 Customer care coordinator Jobs in Tampa, Fl

Coordinator, Patient Enrollment
Cano Health LLC —Palm Harbor, FL
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- High school
Quick Apply
Periodontal Treatment Coordinator
Dental Arts —Saint Pete Beach, FL
- $55,000 - $120,000 a year
- Part-time
- Dental office
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Clinical Administrative Coordinator
UnitedHealthcare —Tampa, FL
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
12d
Patient Registration Coordinator
New Season —Tampa, FL
- Full-time
- Inventory management
- Computer literacy
- Writing skills
Quick Apply
11d
Client Care Coordinator
Bloom Pelvic Floor Therapy —Tampa, FL
- From $22 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Call Center Scheduling Coordinator
Tampa Family Health Centers —Tampa, FL
- Full-time
- HIPAA
- High school diploma or GED
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
Patient Access Scheduling Coordinator
Moffitt Cancer Center —Tampa, FL
- $16.50 - $24.04 an hour
- Full-time
- High school diploma or GED
- Clinic
- Typing
13d
Patient Care Coordinator
Specialty1 Partners —Tampa, FL
- $20.00 - $24.53 an hour
- Dental office
- OSHA
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Tampa, FL
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Front Desk Coordinator
Florida Digestive Health Specialists LLP —Tampa, FL
- HIPAA
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
6d
Patient Care Coordinator (Medical Front Desk) – Tampa
MMJ Health FL —Tampa, FL
- $17 - $20 an hour
- Full-time
- Hybrid work
- Google Workspace
- Computer literacy
- HIPAA
- Health insurance
- 401(k)
Quick Apply
14d
Intake Coordinator
Toney HealthCare Consulting, LLC —Tampa, FL
- $20 - $25 an hour
- 8 hour shift
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
4d
Service Operations Coordinator
Kone —Tampa, FL
- $54,800 - $71,925 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- AD&D insurance
2d
Scheduling Coordinator - Home Health - Downtown Tampa - Full Time + Benefits
TGH Home Care powered by the VNA of Florida —Tampa, FL
- Full-time
- Customer service
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Coordinator
Tampa Family Health Centers —Tampa, FL
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
SCHEDULING COORD NEW PATIENT
Moffitt Cancer Center —Tampa, FL
- $17.53 - $26.50 an hour
- Full-time
- Customer service
- Computer literacy
- Medical office experience
13d
Front Desk Receptionist
Overtime Men’s Health —Tampa, FL
- $20 an hour
- Full-time
- Clinic experience
- Administrative experience
- High school diploma or GED
- Referral program
Quick Apply
Intake Coordinator - Lutz, FL
Local Infusion —Lutz, FL
- $24 - $25 an hour
- Full-time
- Current TB test
- Customer service
- BLS Certification
- Paid parental leave
- Disability insurance
Quick Apply
7d
Patient Services Coordinator
CORA Physical Therapy —Tampa, FL
- $18 - $19 an hour
- Spanish
- Microsoft Excel
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
VIRTUAL CARE COORDINATOR
Moffitt Cancer Center —Tampa, FL
- Full-time
- Outpatient experience
- 3 years
- High school diploma or GED
13d

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Coordinator, Patient Enrollment

Cano Health LLC -
Palm Harbor, FL

Quick Apply

Job Details

Full-time

Qualifications

Foreign language proficiency
Customer communication
Customer relationship building
Employee relationship building
High school diploma or GED
Customer engagement

Full Job Description

It's rewarding to be on a team of people that truly believe in making an impact!

We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.

Job Summary

The Patient Enrollment Coordinator is responsible for improving Cano’s enrollment growth objectives by discussing enrollment and eligibility options with members/non-members. The Patient Enrollment Coordinator is fluent with various payor sources (Medicare, HMO’s, Medicaid, etc.) of primary care and physiotherapy services.

The Patient Enrollment Coordinator guides the patient/prospective patient through the insurance/cash pay process, explain payment plan options, and assists patient with membership enrollment or credit applications.

Essential Duties & Responsibilities

Professionally represents Cano Health; provides centers tours.
Is an expert at Cano’s services and products. Identifies any prospects/member’s needs, answers questions related to healthcare access and Cano service offerings, discusses cost of service (if needed) and facilitates enrollment into health plans or payment plans.
Assists patients with credit application, if applicable.
Collaborates and maintains a healthy relationship with health plan agents and brokers.
Responsible for achieving monthly, quarterly, and annual enrollment goals and growth targets, as established by management.
Verifies insurance and benefit coverage on all of patient's insurance plans for each service being provided.
Maintains lines of communication and follow up with current members to assure there is no loss of benefit coverage.
Collaborates with Community Outreach associates on center and community activities events, as needed.
Regularly generates and submits reports on new enrollment for insured/cash pay members.
Delivers presentations, attends meetings, and distributes educational materials to members/potential members.

Additional Duties & Responsibilities

Ability to remain positive, courteous, and professional.
Maintain adequate supplies, equipment, and materials (informational material, promotional items).
Self-motivated and may work with little (indirect) supervision to achieve goals and objectives.
Communicate with fellow associates to identify areas of opportunity to enhance membership growth.
Regularly generates and submits reports on new enrollment for insured/cash pay members.
Additional duties may be assigned.

Supervisory Responsibilities

No supervisory responsibilities.

Education & Experience

Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
Demonstrated exceptional networking and negotiations skills.
Demonstrated strong public speaking and presentations skills.
Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
Must be highly detail-oriented, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers.
Must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends.

Education Requirements

Education Level

Discipline

Required

High School

Knowledge, Skills & Proficiencies

Must be fluent in English and primary language of target population (ie., Spanish)
Must be IT proficient working with electronic medical records (preferably eCW), health plan portals, and IT systems (Care Credit and MicroSoft products including Share Point, Excel, Outlook, Teams, etc.)
Understanding of Medicaid and Medicare (including healthcare markets)
Detail oriented to ensure accuracy of reports and data
Sales and marketing experience, highly preferred
Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus

Physical Requirements

This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Conditions

Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing

Travel Requirements

Amount of Expected Travel

Details

Yes

0-25%

Work will involve some driving/traveling to assigned clinics.

Tools & Equipment Used

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Disclaimer

The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Join our team that is making a difference!

Please see Cano Health’s Notice of E-Verify Participation and the Right to Work post here

Quick Apply

Refine Your Search

customer care coordinator jobs in tampa, fl

Coordinator, Patient Enrollment

Periodontal Treatment Coordinator

Clinical Administrative Coordinator

Patient Registration Coordinator

Client Care Coordinator

Call Center Scheduling Coordinator

Patient Access Scheduling Coordinator

Patient Care Coordinator

Patient Service/Front Desk Coordinator Part Time

Front Desk Coordinator

Patient Care Coordinator (Medical Front Desk) – Tampa

Intake Coordinator

Service Operations Coordinator

Scheduling Coordinator - Home Health - Downtown Tampa - Full Time + Benefits

Front Desk Coordinator

SCHEDULING COORD NEW PATIENT

Front Desk Receptionist

Intake Coordinator - Lutz, FL

Patient Services Coordinator

VIRTUAL CARE COORDINATOR

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