Top 266 Customer experience analyst Jobs in Tampa, Fl

Loan Documentation and Processing Intermediate Associate Analyst
Citi —Tampa, FL
- $56,020 - $78,180 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
13d
Client Service Analyst II
MetLife —Tampa, FL
- Email
- Mid-level
- US work authorization
- In-person
- Paid holidays
- Disability insurance
14d
Fraud Analyst-Bilingual in English/Portuguese
JPMorganChase —Tampa, FL
- Full-time
- Writing skills
- English
- Research
- Health insurance
- Tuition reimbursement
Senior Tax Analyst Regulatory & Compliance Reporting
Philip Morris International U.S. —Tampa, FL
- $88,000 - $110,000 a year
- Full-time
- 5 years
- ERP systems
- English
- Commuter assistance
- Health insurance
Actuarial Analyst - Insurance
WAHVE —Saint Petersburg, FL
- $40 - $75 an hour
- Part-time
- Remote
- SQL
- Analysis skills
- Bachelor's degree
- Health insurance
- 401(k)
AI & Automation Analyst
The Mosaic Company —Lithia, FL
- Full-time
- Background check
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Commercial Real Estate Credit Analyst
Robert Half —Tampa, FL
- $85,000 - $105,000 a year
- Microsoft Word
- Microsoft Excel
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
12d
Irregular Warfare Analyst – Counter Threat Networks & Uncrewed Systems Targeting (CENTCOM AOR)
Peraton —Macdill AFB, FL
- $112,000 - $179,000 a year
- Office
- Master's degree
- Databases
- Health savings account
- Paid holidays
Intelligence Analyst - TS/SCI - Tampa, FL
General Dynamics Information Technology —Tampa, FL
- $64,230 - $85,100 a year
- 5 years
- Bachelor of Science
- Research
13d
Materials Analyst - 29883_D
BEPC Inc —Clearwater, FL
- $30.77 - $33.13 an hour
- Call employer
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
13d
Senior Financial Analyst
Koniag Government Services —Tampa, FL
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
8d
Data Integrity Analyst (SkillBridge)
NexTech Solutions LLC —Tampa, FL
- Hybrid work
- Military
- English
- Mid-level
13d
Managed Services Analyst III
GHX —Tampa, FL
- $23.55 - $29.32 an hour
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
13d
QC Analyst
ATC —Tampa, FL
- Full-time
- Microsoft Outlook
- Office
- Typing
PAI Analyst
General Dynamics Information Technology —Tampa, FL
- $80,750 - $109,250 a year
- Writing skills
- Mid-level
- 3 years
- Paid time off
- 401(k) matching
5d
Financial Crime Review Analyst
Crowe —Tampa, FL
- $18.75 - $35.75 an hour
- Full-time
- Spanish
- Writing skills
- Research
Quick Apply
7d
Global Marketing Data Analyst
CONMED —Largo, FL
- $85,000 - $148,000 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
2d
Program Analyst
ASRC Federal —Tampa, FL
- Full-time
- Mid-level
- Office
- 8 years
- Paid holidays
- Health insurance
Quick Apply
AML/KYC/Sanctions Analyst
Treliant LLC —Tampa, FL
- $20 - $25 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
SPA Optimization Analyst
World Electric —Tampa, FL
- Full-time
- ERP systems
- Mid-level
- Office
- Wellness program
- Paid parental leave

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customer experience analyst jobs near tampa, fl

Loan Documentation and Processing Intermediate Associate Analyst

Citi -
Tampa, FL

Apply Now

Job Details

Full-time
$56,020 - $78,180 a year
13 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Life insurance

Qualifications

Customer communication

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Loan Doc & Proc Intmd Assoc Ayst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Individual must be accountable, ethical, results oriented, trustworthy, and credible.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities:

This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
Activities will include independently processing and closing loans within a complex loan operations environment.
Integrates a solid understanding of industry and business standards and practices of loan documentation processes
Deals with most loan-related problems independently and has some latitude to resolve complex issues, where expertise is required to interpret against policies, guidelines, or processes
Applies judgment when interpreting data, preparing reports, and presents findings to management
Make resolution recommendations based on identified trends and facts
Designs and analyzes complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities
Participates in and supports the implementation of projects and process improvement initiatives
Interprets data and makes recommendations for the launch of new products/services and upgraded platforms that loan documentation/processing functions
Demonstrates a understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes.
Minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, to adhere to audit and control policies. Serves as a checker for systematic transactions as a last line of defense.
Timely escalation and resolution of all inquiries and issues related to loan documentation.
Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit
Provides informal guidance and/or on-the-job-training to new team members
Works closely with own team and internal stakeholders in order to meet client needs
Has direct interaction with external customers to disseminate or explain information
Individuals who are emerging as an expert in a specific skill set, business area or product, but who remain focused primarily on daily execution
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct business practices, escalating, managing and reporting control issues with transparency.

Qualifications:

2 - 5 years relevant experience
Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
Demonstrate understanding of Loan Processes, Procedures, Products and Services
General awareness of managing, preparing, and reviewing loan documentation
Able to identify, mitigate, manage, resolve, and escalate risks and issues
Reasonable awareness of risk types, policies and control measures and processes
Comply with applicable laws, rules, and regulations, and adhering to Policies

Education:

Bachelor’s/University degree or equivalent experience

Job Family Group:

Operations - Transaction Services

Job Family:

Loan Documentation and Processing

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$56,020.00 - $78,180.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Jul 12, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

customer experience analyst jobs in tampa, fl

Loan Documentation and Processing Intermediate Associate Analyst

Client Service Analyst II

Fraud Analyst-Bilingual in English/Portuguese

Senior Tax Analyst Regulatory & Compliance Reporting

Actuarial Analyst - Insurance

AI & Automation Analyst

Commercial Real Estate Credit Analyst

Irregular Warfare Analyst – Counter Threat Networks & Uncrewed Systems Targeting (CENTCOM AOR)

Intelligence Analyst - TS/SCI - Tampa, FL

Materials Analyst - 29883_D

Senior Financial Analyst

Data Integrity Analyst (SkillBridge)

Managed Services Analyst III

QC Analyst

PAI Analyst

Financial Crime Review Analyst

Global Marketing Data Analyst

Program Analyst

AML/KYC/Sanctions Analyst

SPA Optimization Analyst