Top 7 Fairfield inn Jobs in Tampa, Fl

Guest Service Representative/Front Desk Agent/3pm to 11pm
Fairfield Inn & Suites by Marriott —Tampa, FL
- $31,200 - $32,240 a year
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Quick Apply
Housekeeping Room Attendant - Full Time
Fairfield Inn and Suites —Tampa, FL
- $31,200 - $33,280 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Housekeeper
Fairfield Inn & Suites Tampa Riverview —Riverview, FL
- Weekends as needed
- Sanitation
- Ability to climb stairs
- Hotel
- Disability insurance
- Dental insurance
Quick Apply
Hotel Guest Service Representative Fairfield Inn Clearwater
Fairfield by Marriott —Clearwater, FL
- Part-time
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
20h
Relief Night Audit / Front Desk Agent
Fairfield Inn & Suites by Marriott —Wesley Chapel, FL
- From $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Executive Housekeeper
Fairfield Inn & Suites Tampa Riverview —Riverview, FL
- Weekends as needed
- Spanish
- English
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Fairfield Inn & Suites St. Petersburg Clearwater - Housekeeper PT and FT
Aimbridge Hospitality —Clearwater, FL
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance

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Guest Service Representative/Front Desk Agent/3pm to 11pm

Fairfield Inn & Suites by Marriott
Tampa, FL

Quick Apply

Job Details

Full-time
$31,200 - $32,240 a year

Benefits

Employee discount
Opportunities for advancement
Flexible schedule

Qualifications

Computer operation
Customer communication
Serving clients
Interpersonal skills
Computer literacy
High school diploma or GED
Ability to follow instructions
Typing
Hotel experience

Full Job Description

Fairfield Inn & Suites Hotel is business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Fairfield Inn & Suites Hotel encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.

Overview:

As a Guest Service Agent, you will play a pivotal role in ensuring guest satisfaction from check in, to check out through attentive, personalized service for each guest. You will be focused on optimizing each guest's experience with Excellent Service.

Responsibilities:

Perform the functions of the front desk including processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Set wake up calls in an efficient, warm and friendly manner.
Answer all incoming phones in three or less rings.
Create, confirm, and make changes to reservations for guests.
Review account and charges and payment information with guests during the checkout process.
Answer inquiries pertaining to hotel amenities and facilities
Serve as a local area expert offering recommendations or information on local shopping, dining, entertainment, and travel directions.
Log and resolve all guest comments or complaints to ensure all guests leave our hotels 100% satisfied.
Complete all required tasks and reports on the shift checklist.
Maintain the shift pass on log accurately to ensure proper communication between shifts is maintained.
Complete and log call-backs to guests who have checked in to ensure satisfaction with the room.
Creates works orders for maintenance using our work order tracking system.
Maintain the cleanliness and organization of the hotel lobby and front desk area.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Greet each guest that you encounter during your shift with a friendly smile.
Ensures uniform and personal appearance are clean and professional.
Follow hotel procedures for reporting and turning in lost and found articles.
Coordinate with other departments as necessary to resolve service requests or problems.
Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information.
Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Qualifications:

Minimum of 1 year of experience in customer service.
Excellent verbal and written communication skills.
Must have proficient computer and keyboard skills.
Ability to multi-task, frequently switching between or simultaneously performing functions of the front desk in order to meet the needs of our guests.
Must be able to stand for an extended period of time as 90-100% of the shift is standing.
Make decisions based on your own judgment and company policy.
Follow instructions without close supervision.
Occasional carrying and lifting of items up to 15 pounds.

Job Type: Full-time

Pay: $31,200.00 - $32,240.00 per year

Benefits:

Employee discount
Flexible schedule

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

fairfield inn jobs in tampa, fl

Guest Service Representative/Front Desk Agent/3pm to 11pm

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Executive Housekeeper

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