Top 252 Hardware engineers Jobs in Tampa, Fl

Technical Support Technician
Digital Watchdog —Tampa, FL
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- In-person
- Training & development
- Health savings account
- Health insurance
Quick Apply
14d
Lunar Lander Production Manufacturing Engineer (All levels, All shifts)
Blue Origin —Florida
- Extended hours
- Background check
- Microsoft Outlook
- Word processing
- Paid parental leave
- Paid holidays
LC-MS/MS ENGINEER/TECHNICIAN
Infiniti Labs —Tampa, FL
- $18 - $24 an hour
- 8 hour shift
- Bachelor of Science
- Laboratory experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
RF Engineering Technician
Leidos —Saint Petersburg, FL
- $73,450 - $132,775 a year
- Full-time
- Mid-level
- Fair chance
- Electrical Engineering
Tier III Senior Network Engineer
Leidos —Tampa, FL
- $73,450 - $132,775 a year
- Full-time
- Bachelor of Science
- Master's degree
- Bachelor's degree
- Health savings account
- AD&D insurance
3d
Hardware Engineer I
Honeywell Aerospace —Clearwater, FL
- Full-time
- Hybrid work
- Recruiting
- Entry level
10d
Hardware Test Engineer
Honeywell Aerospace —Clearwater, FL
- Full-time
- Mid-level
2d
IT Support II
SCS Engineers —Tampa, FL
- $26 - $3,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Paid parental leave
- Paid holidays
1d
Associate Network Engineer
University of Tampa —Tampa, FL
- Weekends as needed
- Background check
- Computer science
- Computer Science
- Free parking
- Disability insurance
3d
Assembler Cabinet
LSI Industries, Inc. —Tampa, FL
- Full-time
- Basic math
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Robotics Engineering Co-op
AEVEX —Tampa, FL
- Full-time
- Computer Science
- No experience needed
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
10d
Sr Advanced Hardware Engineer
Honeywell Aerospace —Clearwater, FL
- Full-time
- Hybrid work
- Mentoring
- Senior level
Domain Engineer
Elutions —Tampa, FL
- Full-time
- Engineering
- Research
- Master's degree
- On-the-job training
Mechanical Engineer / Entry Systems
XTEND —Tampa, FL
- Bachelor of Science
- Mid-level
- Under 1 year
Quick Apply
Desktop Engineer
Slide Insurance —Tampa, FL
- Computer Science
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
7d
IT Site Support with AV
Noblesoft Technologies Inc —Tampa, FL
- $20 - $22 an hour
- Contract
- Computer science
- Computer Science
- HIPAA
Quick Apply
1d
Production Maintenance Engineer Operator
Vestis —Tampa, FL
- $32.50 an hour
- Overtime
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Desktop Support Engineer (Dispatch /On-call)
Axiom Technologies —Tampa, FL
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
FPGA Engineer
EndoSec LLC —Tampa, FL
- Full-time
- Travel
- Senior level
- Python
Quick Apply
Advanced Hardware Engineer
Honeywell Aerospace —Clearwater, FL
- Full-time
- Hybrid work
- Recruiting
- Senior level
6d

I want to receive the latest job alert for hardware engineers in tampa, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support Technician

Digital Watchdog -
Tampa, FL

Quick Apply

Job Details

Permanent | Full-time
$18 - $20 an hour
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Software issue identification
Operating systems
High school diploma or GED
Programming languages
Attention to detail
Problem-solving
Hardware support
Training & development
Root cause analysis

Full Job Description

Job post summary

Pay: $18.00 - $20.00 per hour

Job description:

This is *NOT* a Remote-Work Position. This is an *In-Office* Job.
Job Title: Product Support Representative (must have technical background)
Reports to: Tech Support Site Manager

Pay: $18-20/hourly (FL branch: 9a-6p)

Product Support Specialists play a pivotal role in ensuring customers have a positive experience with the product, from initial implementation through ongoing support and beyond. Their expertise and responsiveness contribute significantly to customer satisfaction and loyalty.

PRODUCT SUPPORT - This is NOT an IT Position.

Product Support Specialists play a crucial role in ensuring customer satisfaction and product success. Their main functions typically include:

Customer Assistance: Providing technical assistance and troubleshooting support to customers who encounter issues with the product. This can involve diagnosing problems, guiding users through solutions, and ensuring timely resolution of issues. .
Product Knowledge: Developing and maintaining deep knowledge of the product or service they support. This includes understanding its features, specifications, functionalities, and potential issues that customers might encounter.
Documentation and Training: Creating user guides, FAQs, and other documentation to help users understand and use the product effectively. They may also conduct training sessions for customers or internal staff to enhance product knowledge and usage.
Issue Tracking and Resolution: Using ticketing systems or customer support software to log issues reported by customers, track their status, and ensure they are resolved within agreed-upon timelines. They may collaborate with other teams (like developers or engineers) to escalate and resolve complex issues.
Feedback Collection: Gathering feedback from customers about their experiences with the product, including suggestions for improvements or new features. They act as a bridge between customers and the product development team, providing valuable insights for product enhancement.
Quality Assurance: Testing new product releases or updates to identify any issues or bugs before they are deployed to customers. This helps in maintaining product quality and minimizing disruptions for users.
Customer Advocacy: Acting as the voice of the customer within the organization. They advocate for customer needs and preferences when discussing product enhancements or changes, ensuring that product decisions align with customer expectations.
Continuous Learning: Staying updated with industry trends, product developments, and new technologies related to the product they support. This ongoing learning helps them provide informed support and anticipate potential customer issues.

Qualifications

High School Diploma or GED - Required
Preferred knowledge of CCTV Surveillance including IP-based NVR, Analog-based DVR systems
Professional certifications related to the product or industry can be advantageous. Examples include CompTIA A+, Microsoft Certified Professional (MCP), or specific software certifications.
Must be able to lift 25lbs.

· The ability to perform well in fast-paced environments is required, as this is a call center position.

Technical Skills: Proficiency in troubleshooting technical issues related to software, hardware, or other products is essential. Knowledge of networks, operating systems, and programming languages may also be required depending on the specific product being supported.
Customer Service Skills: Strong interpersonal and communication skills are crucial for effectively assisting customers and explaining technical solutions in a clear and understandable manner. Patience, empathy, and the ability to handle stressful situations calmly are also important.
Problem-Solving Abilities: The ability to analyze complex issues, identify root causes, and propose effective solutions is essential. Product Support Specialists often need to think critically and creatively to resolve customer problems efficiently.
Attention to Detail: Precision in documenting issues, solutions, and maintaining accurate records.
Multi-tasking is a must - Must be able to toggle easily between internal chats, emails, web tickets, phones, and anything else that may come along without it affecting effectiveness.
Adaptability: Ability to quickly learn new technologies and products.
Dependability – A job requires being reliable, responsible, and dependable in fulfilling obligations. Our attendance policy is strictly monitored.
Stress Tolerance – A job requires accepting criticism and dealing calmly and effectively with high-stress situations.

We are a busy inbound call center. The main job is to take calls and assist over the phone.

Work Hours are: 9:00am-6:00pm (EST)

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Tampa, FL 33634 (Required)

Work Location: In person

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

hardware engineers jobs in tampa, fl

Technical Support Technician

Lunar Lander Production Manufacturing Engineer (All levels, All shifts)

LC-MS/MS ENGINEER/TECHNICIAN

RF Engineering Technician

Tier III Senior Network Engineer

Hardware Engineer I

Hardware Test Engineer

IT Support II

Associate Network Engineer

Assembler Cabinet

Robotics Engineering Co-op

Sr Advanced Hardware Engineer

Domain Engineer

Mechanical Engineer / Entry Systems

Desktop Engineer

IT Site Support with AV

Production Maintenance Engineer Operator

Desktop Support Engineer (Dispatch /On-call)

FPGA Engineer

Advanced Hardware Engineer

I want to receive the latest job alert for hardware engineers in tampa, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected