Top 14 Import/export specialist Jobs in Tampa, Fl

Customer Support Specialist - East Coast - USA
SourceWhale —Tampa, FL
- Hybrid work
- Mid-level
- Presentation skills
- APIs
- Health insurance
- Dental insurance
Logistics Specialist
Seven Seas Water Corporation —Tampa, FL
- Monday to Friday
- Oracle
- Mid-level
- Office
Quick Apply
Sr Subcontracts Specialist
Honeywell Aerospace —Clearwater, FL
- Full-time
- Contracts
- Senior level
Commercial Letters of Credit Documents Examiner
JPMorganChase —Tampa, FL
- Full-time
- 5 years
- Analysis skills
- SharePoint
- Health insurance
- Tuition reimbursement
21h
Lead Subcontracts Specialist
Honeywell Aerospace —Clearwater, FL
- Full-time
- Hybrid work
- Senior level
- Commercial
Product Registration Specialist
Sysco - International Food Group —Plant City, FL
- Spanish
- Research
- Mid-level
Purchasing & Inventory Specialist
Metrohm USA —Riverview, FL
- $58,000 - $62,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
2d
Data Operations Specialist
Benchmark International —Tampa, FL
- Full-time
- Computer Science
- Marketing
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Senior Marketing Database Specialist
Holland & Knight LLP —Brandon, FL
- Full-time
- Background check
- Marketing
- Mentoring
- Profit sharing
- Paid parental leave
Accounts Payable Manager
United Vein & Vascular Centers —Tampa, FL
- Oracle
- HIPAA
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Senior, Indirect Tax Technology - Global Trade Analytics
Deloitte —Tampa, FL
- $86,700 - $177,125 a year
- Full-time
- Hybrid work
- CPA
- ERP systems
- Office
Tax Senior, Global Trade - Classification
Deloitte —Tampa, FL
- $86,700 - $177,125 a year
- Full-time
- Hybrid work
- CPA
- Writing skills
- Research
Senior, Indirect Tax - Global Trade
Deloitte —Tampa, FL
- $86,700 - $177,175 a year
- Full-time
- Hybrid work
- Oracle
- CPA
- Writing skills

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Logistics Transition Specialist
Patient Engagement Advisors —Tampa, FL
Valid driver’s license in the state of employment with a clean driving record (driving may or may not be required; any driving requirements may or may not apply…
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9d
Logistics Transition Specialist
Patient Engagement Advisors —Wesley Chapel, FL
Valid driver’s license in the state of employment with a clean driving record (driving may or may not be required; any driving requirements may or may not apply…
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7d

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PURCHASING SPECIALIST - CUSTOMS, LOGISTICS & TARIFFS
Stanley Electric U.S. —London, OH
Our London, Ohio facility houses lighting and mold design, construction, production engineering, and dedicated associates in our Quality, Assembly, Sales, and…
$60,000 - $70,000 a year
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Automotive New Model Logistics Specialist I
Honda —Raymond, OH
Work closely with engineering, manufacturing, purchasing, and program teams to align Design change levels and logistics with build schedules.
$71,600 - $89,400 a year
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import/export specialist jobs near tampa, fl

Customer Support Specialist - East Coast - USA

SourceWhale
Tampa, FL

Apply Now

Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Software issue identification
Customer follow-ups
Authentication
Content creation for technical audiences
Email customer support
Technical support via phone
Bug Tracking (Quality assurance practices)
Phone communication
Startup experience
ATS
Bug Reporting (Quality assurance practices)
Intercom
Mid-level
Incident Escalation
Managing clients in a customer support role
Collaboration with product development teams
Presentation skills
Customer relationship management (CRM) integration
Video communication
Customer service knowledge base
APIs
Customer support
Data accuracy checks
Online help documentation
Technical support via email
SaaS
Continuous process improvement (CPI)
Communication skills
Recruitment process improvement
Cross-functional communication

Full Job Description

About Us

SourceWhale is the leading AI native Recruitment Productivity Platform for increasing conversations, whilst making recruiters’ lives better through enabling them to do more with less. We integrate with everything that recruiters use day to day: CRM’s, emails, data providers etc - and with our best-in-class product, we are on a mission to be a leader in the Recruitment Technology space.

Please note - Applicants for this role must be based in either Tampa or Boston

Why Us?

We’re a team of seriously talented, positive individuals and we invest heavily in our people - you won’t feel like a number here!

This is an opportunity to join an agile tech startup that is growing faster than any other company in our space. We are completely profitable and have built an incredible product - just see our G2 reviews!

As our Customer Support Specialist, you will be at the centre of the customer experience, providing technical support and collaborating with different teams to improve the product.

Reporting directly into the UK Support team lead, this is an opportunity to join a newly formed team with a clear remit and investment, united by a shared goal: our clients’ success with SourceWhale!

Day in the Life

Core support responsibilities

Owning inbound support conversations in Intercom, from first response through to resolution and follow-up.
Diagnosing and troubleshooting technical issues such as integrations, sync issues and data discrepancies.
Reproducing issues reliably and capturing high-quality technical detail
Communicating clearly with customers via chat, email, phone or video calls setting expectations and providing timely updates.
Working cross-functionally with Product and Engineering to escalate issues, validate fixes and improve the product.

Proactive improvement responsibilities

Identifying recurring themes and pain points, collecting customer feedback, and helping guide prioritisation of product improvements.
Creating and updating Intercom articles and FAQs to support automated customer support.
Improving internal troubleshooting playbooks and support processes to increase speed and consistency.
Continuously building your knowledge of our products, integrations, and the recruitment tech ecosystem.

Examples of issues you’ll work on

CRM/ATS integrations: connection issues, permissions, field mapping, and sync behaviour.
Data issues: duplicates, missing records, incorrect values, and import/export problems.
API issues: authentication/authorisation errors, rate limits…
Browser/environment issues: extensions, cookies/cache and user permissions.

What success looks like

Become highly effective in the SourceWhale product and core integration flows.
Own tickets end-to-end with clear customer communication and consistent follow-ups.
Produce high-quality escalations that reduce back-and-forth with Engineering.
Help reduce repeat issues through documentation, improved workflows, or clear product feedback.

Who You Are

Customer Success or Support experience in the SaaS startup space
Experience working in a customer support capacity.
Excellent written and verbal communication, with the ability to simplify and translate complex ideas to different audiences
Strong listening and problem solving skills
Ability to work with multiple ongoing priorities and live projects
Ability to work cross-functionally with distributed remote teams in a startup environment
Driven and proactive approach with a strong willingness to learn

What Sets You Apart

Experience troubleshooting integrations
Experience working for a Recruitment Technology company
Previous Recruiting experience would be a plus
Strong presentation skills
Strong technical acumen

What’s in it for you?

At SourceWhale, we champion a culture built on transparency, trust, and flexibility. Open communication is our norm, and everyone’s voice truly matters.

We're committed to continuous improvement, actively seeking feedback and encouraging innovation.

We completely understand the importance of work-life balance and truly care about our employees offering the following benefits:

25 days PTO (not including federal holidays)
Macbook + any extra tech or software necessary for your role.
Remote first business with flexible working arrangements.
WeWork Global Access Pass.
Competitive health, dental, and vision packages, including two medical plan options with $0 premiums for employees.
Extended mental health cover and Employee Assistance Programme (EAP).
Compassionate leave policy.
Company trips such as Miami & New York.
First hand experience of a startup - huge ability to make an impact!

Apply Now

Refine Your Search

import/export specialist jobs in tampa, fl

Customer Support Specialist - East Coast - USA

Logistics Specialist

Sr Subcontracts Specialist

Commercial Letters of Credit Documents Examiner

Lead Subcontracts Specialist

Product Registration Specialist

Purchasing & Inventory Specialist

Data Operations Specialist

Senior Marketing Database Specialist

Accounts Payable Manager

Senior, Indirect Tax Technology - Global Trade Analytics

Tax Senior, Global Trade - Classification

Senior, Indirect Tax - Global Trade