Top 4 Junior it technician Jobs in Tampa, Fl

Jr Service Desk Technician
Occam Solutions —Tampa, FL
- Weekends as needed
- Windows
- Microsoft Office
- Communication skills
Quick Apply
User Support & Junior Systems Administrator
FirmaTRUST —Tampa, FL
- $45,000 - $620,000 a year
- Full-time
- Background check
- Google Workspace
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
On-Site Junior Server Support - Call Center
CGS (Computer Generated Solutions Inc.) —Tampa, FL
- Windows
- In-person
- 1 year
Quick Apply
Jr. Customer Support Specialist (English/Spanish Required) - Midtown - Tampa, FL
TeamViewer Germany GmbH —Tampa, FL
- $20 - $21 an hour
- Office
- Windows
- Microsoft Office
- Health savings account
- AD&D insurance
Quick Apply

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Junior Systems Administrator
Elutions —Tampa, FL
Assist in the design and/or development o f automation in asset tracking and helpdesk role s . Administrate infrastructure servers and remote access.
Jr Service Desk Technician
Occam Solutions —Tampa, FL
Must be able to maintain DoD 8570 IAT Level I certification via continuing education requirements or re-certification. DoD 8570 IAT Level II certification.
Quick Apply

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Jr Service Desk Technician

Occam Solutions -
Tampa, FL

Quick Apply

Job Details

Full-time

Qualifications

Remote access software
DoD 8570
IAT
IAT Level I
IAT Level II

Full Job Description

Occam Solutions is looking for a Junior Service Desk Technician, AFB MacDill. The Jr. Service Desk Technician will have many responsibilities will include: Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution. Must demonstrate excellent verbal and written communication skills.

Specific Responsibilities: Service Desk Technicians (SDTs) must be able to clearly communicate via phone, portals, email, and instant messaging with end users and technicians. Will be required to work rotating shift schedules to include nights, weekends, and holidays.

After a probationary and training period Junior HDTs should be qualified to perform the following functions:

Serve as the initial point of contact for resolution of desktop/laptop related problems in a 70,000+ end user enterprise.

May be required to provide VIP level support to USSOCOM executive level users and their staff.

Troubleshoot research, diagnose, document, and resolve technical issues surrounding Windows 10, Windows 8, Windows 7, MS Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment via telephone.

Document, track, resolve, and report on problems and work orders using Remedy ticketing system.

Create, modify, delete user accounts via Active Directory and associated support tools.

Determine which special team can best resolve the problem and assign the task to the Desktop Support, Customer Support, Network Administration or System Administration Teams when a solution cannot be provided telephonically.

Ability to install, maintain, and troubleshoot network, system, and application software.

Apprentice level technical knowledge of workstation hardware and Microsoft Technologies.

Apprentice level technical knowledge in the setup, operation, and troubleshooting of all associated and follow-on operating systems.

Must be familiar with Dameware and Terminal Services.

May be required to perform incident management functions which include: Incident trending and prioritization and documenting and communicating those findings with senior organizational team members.

Perform other duties as required.

Minimum Required Qualifications:

Must achieve DoD 8570 IAT Level I certification within 90 days of hire.

Must be able to maintain DoD 8570 IAT Level I certification via continuing education requirements or re-certification.

Possess current TS/SCI.

Preferred Qualifications:

DoD 8570 IAT Level II certification.

Special Operations Force experience.

Quick Apply

Refine Your Search

junior it technician jobs in tampa, fl

Jr Service Desk Technician

User Support & Junior Systems Administrator

On-Site Junior Server Support - Call Center

Jr. Customer Support Specialist (English/Spanish Required) - Midtown - Tampa, FL

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