Top 1887 Patient experience manager Jobs in Tampa, Fl

Patient Experience Manager
Get In Line Inc —Brandon, FL
- $25 - $35 an hour
- Part-time
- Hybrid work
- Google Workspace
- Inventory management
- Mid-level
- Work from home
Quick Apply
Patient Navigator Manager
AdventHealth Riverview —Riverview, FL
- $65,622.66 - $122,055.21 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Practice Transformation Specialist, CPI Explorer (Remote)
Aledade —Tampa, FL
- $60,000 - $90,000 a year
- Full-time
- Computer literacy
- Mid-level
- Administrative experience
- Work from home
Quick Apply
Practice Coord - Children's Specialty Center
BayCare —Tampa, FL
- Full-time
- Medical office experience
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Delivery Manager II
GHX —Tampa, FL
- $32.21 - $43.26 an hour
- Monday to Friday
- Remote
- Computer literacy
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
2d
ASST PATIENT CARE MANAGER
Moffitt Cancer Center —Tampa, FL
- $95,940.00 - $146,361.80 a year
- Full-time
- Nursing
- RN License
- Hospital
12d
Nursing MGR CLINIC OPERATIONS
Moffitt Cancer Center —Tampa, FL
- $119,626.52 - $179,358.40 a year
- Full-time
- Mid-level
- Clinic
5d
Manager Hospital Care Coordination
BayCare —Tampa, FL
- Full-time
- Nursing
- RN License
- Hospital
- Tuition reimbursement
- Paid time off
Government Relations Strategist
BayCare —Clearwater, FL
- Full-time
- Hospital
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Clinical Research Coord I
Orlando Health —Tampa, FL
- Full-time
- Nursing
- BLS Certification
- Clinic
- Paid parental leave
- Health insurance
13d
CLINICAL TRIALS SCREENING COORDINATOR I
Moffitt Cancer Center —Tampa, FL
- Full-time
- Hybrid work
- Clinic
- 2 years
- Entry level
- Paid training
- Relocation assistance
12d
Manager GME Program
BayCare —Tampa, FL
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
Manager GME Program I
BayCare —Saint Petersburg, FL
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
Manager Site I - New Tampa Primary
BayCare —Tampa, FL
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Tuition reimbursement
- Paid time off
5d
Assoc Field Access Dir, Derm, Tampa, Fl
Incyte Corporation —Tampa, FL
- $196,000 - $218,000 a year
- Bachelor's degree
- Continuous improvement
- Experience equivalent to degree accepted
Principal Clinical Specialist CRM - Tampa
Medtronic —Tampa, FL
- $106,000 - $132,000 a year
- Weekends as needed
- Remote
- 7 years
- Inventory management
- Microsoft Office
- Health savings account
- Employee stock purchase plan
5d
Practice Manager - Cardiology - Tampa
Florida Medical Clinic —Tampa, FL
- Full-time
- Word processing
- Clinic
- Team management
- Paid parental leave
- Health insurance
Food Service Patient Care Manager
Johns Hopkins All Children's Hospital —Saint Petersburg, FL
- Full-time
- Mid-level
- Bachelor's degree
- Team management
3d
Senior Data Team Lead (Remote)
IQVIA —Tampa, FL
- $86,800 - $217,100 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
CLINICAL TRIALS OUTREACH PROGRAM MANAGER
Moffitt Cancer Center —Tampa, FL
- $75,153.00 - $114,701.60 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
12d

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Patient Experience Manager

Get In Line Inc -
Brandon, FL

Quick Apply

Job Details

Part-time
$25 - $35 an hour

Benefits

Work from home

Qualifications

Customer communication
Technical Proficiency

Full Job Description

BioFunction is building a premium, patient-centered approach to longevity, performance, and regenerative care. We believe exceptional outcomes begin with exceptional experiences. We are creating a high-touch environment where patients feel known, supported, and guided through every step of their journey.

We are looking for someone who combines hospitality, organization, and operational excellence to become the face of our patient experience and a key driver of day-to-day clinic operations.

Position Overview

The Patient Experience Manager owns the patient journey and serves as the central hub for experience, communication, and operational coordination. This individual will help create a polished, concierge-level experience while ensuring patients move seamlessly from inquiry through treatment and follow-up.

This role combines patient engagement, operational execution, administrative ownership, and light sales support. The right person thrives in a fast-moving startup environment, anticipates needs before they arise, and takes ownership rather than waiting for direction.

As an early team member, this individual will help shape systems and workflows as BioFunction continues to scale. As patient volume and the business continue to grow, this role is expected to expand into a full-time leadership opportunity.

Responsibilities

Patient Experience & Concierge Support

Serve as the primary point of contact for patients throughout their journey

Coordinate intake, scheduling, appointment confirmations, and ongoing communication

Deliver a premium, hospitality-focused experience across in-person and virtual interactions

Respond to patient questions and communication through text, portal, and email channels

Ensure patients receive timely follow-up and feel supported throughout treatment

Consult Coordination & Conversion Support

Support providers and leadership with consult preparation and patient readiness

Reinforce treatment recommendations and help patients understand next steps

Assist with program discussions, treatment logistics, financing conversations, and scheduling

Help identify and remove friction points in the patient journey

Systems & Workflow Management

Manage workflows inside Healthie and internal communication systems

Coordinate across Google Workspace and Slack

Maintain accurate records and ensure operational follow-through

Help identify process improvements and opportunities to create efficiencies

Office Operations

Manage office opening and closing responsibilities

Coordinate supplies, inventory, vendors, and general office needs

Support provider scheduling and clinic logistics

Maintain SOPs and help improve operational consistency

Assist with onboarding and administrative support activities

Track and report key operational metrics

Qualifications

3+ years of experience in concierge services, hospitality, premium customer experience, office management, healthcare coordination, or related roles

Strong customer service mindset with a genuine passion for creating exceptional experiences

Highly organized and detail-oriented

Comfortable balancing patient-facing work with operational execution

Strong written communication skills

Comfortable with technology and learning new systems quickly

Self-starter who thrives in startup environments

Ability to anticipate needs and solve problems proactively

Preferred Experience

Concierge medicine, wellness, aesthetics, luxury hospitality, or longevity industry experience

Experience supporting high-touch or high-ticket service environments

Familiarity with CRM or EHR systems

Experience handling scheduling and conversion workflows

Performance & Growth Indicators

Patient communication and follow-up occur consistently and promptly

High patient satisfaction and positive patient feedback

Strong consult progression and treatment coordination

Operational workflows maintained with minimal dropped handoffs

Contribution toward clinic growth and patient retention

Patients consistently describe their experience as organized, responsive, and exceptional

If you're someone who naturally creates order, anticipates needs, and takes pride in delivering exceptional experiences, we'd love to meet you.

Flexible work from home options available.

Quick Apply

Refine Your Search

patient experience manager jobs in tampa, fl

Patient Experience Manager

Patient Navigator Manager

Practice Transformation Specialist, CPI Explorer (Remote)

Practice Coord - Children's Specialty Center

Delivery Manager II

ASST PATIENT CARE MANAGER

Nursing MGR CLINIC OPERATIONS

Manager Hospital Care Coordination

Government Relations Strategist

Clinical Research Coord I

CLINICAL TRIALS SCREENING COORDINATOR I

Manager GME Program

Manager GME Program I

Manager Site I - New Tampa Primary

Assoc Field Access Dir, Derm, Tampa, Fl

Principal Clinical Specialist CRM - Tampa

Practice Manager - Cardiology - Tampa

Food Service Patient Care Manager

Senior Data Team Lead (Remote)

CLINICAL TRIALS OUTREACH PROGRAM MANAGER

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