Top 28 Remote help desk Jobs in Tampa, Fl

Customer Rep - Call Center - Remote
Deposita™, An Allied Universal® Company —Tampa, FL
- $17 - $18 an hour
- Full-time
- Remote
- Spanish
- Computer science
- Computer Science
- AD&D insurance
- Paid holidays
Quick Apply
14d
Healthcare Customer Care Agent (Temp-to-Perm)
Ivy Rehab Network —Tampa, FL
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
Service Desk Technician
NinjaOne —Tampa, FL
- Full-time
- Hybrid work
- Computer Science
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
14d
IT Support Specialist - IV
Viridian —Saint Petersburg, FL
- $22 - $24 an hour
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Analysis skills
Quick Apply
4d
Technology Support Administrator
Avalon Administrative Services LLC —Tampa, FL
- Full-time
- Remote
- HIPAA
- Mid-level
- Windows
- Flexible schedule
Onsite Desktop Support / Helpdesk Technician
SRS Real Estate Partners —Tampa, FL
- $62,000 - $73,500 a year
- Full-time
- Mid-level
- Office
- Organizational skills
5h
Customer Service Representative - Back of House (Part-time)
Watermelon Swim —Riverview, FL
- $18.50 an hour
- Part-time
- 18 years or older
- Microsoft Outlook
- Office
Quick Apply
3d
IT Service Desk Analyst Level I
Rooms To Go —Seffner, FL
- Full-time
- US work authorization
- Entry level
- Profit sharing
- Paid training
11d
IT Technician
MC Coastal —Tampa, FL
- Computer science
- Computer Science
- Mid-level
Quick Apply
Desktop Support Associate Analyst
Raymond James Financial, Inc. —Saint Petersburg, FL
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
12h
SMB Onboarding Manager
Connecteam —Tampa, FL
- $70,000 - $90,000 a year
- Remote
- Mid-level
- 2 years
Quick Apply
Help Desk Technician
Amatriot Group, LLC —Tampa, FL
- $50,000 - $53,000 a year
- Weekends as needed
- Bachelor of Science
- Mid-level
- 3 years
Quick Apply
PC Technician, Mid
Booz Allen Hamilton —Macdill AFB, FL
- $52,900 - $108,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Flexible spending account
Customer Service Representative / Scheduler – Local Service Company (Tampa)
Site Masters Junk Removal —Tampa, FL
- $19 - $23 an hour
- Full-time
- Hybrid work
- Computer literacy
- Typing
- In-person
Quick Apply
6d
Customer Service & Dispatcher – Home Services (In‑Office, $21–$23/hr)
Site Masters Junk Removal —Tampa, FL
- $19 - $23 an hour
- Full-time
- Hybrid work
- Computer literacy
- Typing
- In-person
Quick Apply
6d
Desktop Support Technician
Ovation Workplace Services Inc —Tampa, FL
- $21 - $23 an hour
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
11d
Customer Service Solution
Ashley Global Retail, LLC —Tampa, FL
- Day shift
- Office
- US work authorization
- Entry level
- Profit sharing
- Health insurance
Operations Specialist
Archive360 —Tampa, FL
- Weekends as needed
- Hybrid work
- Background check
- Salesforce
- Research
Quick Apply
IT Litify Support Tech
Morgan & Morgan, P.A. —Tampa, FL
- Weekends as needed
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Field Technician
United Data Technologies —Tampa, FL
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply

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remote help desk jobs near tampa, fl

Customer Rep - Call Center - Remote

Deposita™, An Allied Universal® Company
Tampa, FL

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Job Details

Full-time
$17 - $18 an hour
14 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Customer relationship building
High school diploma or GED
Managing clients in a customer support role
Computer hardware
Customer engagement
Hardware support
Customer relationship management

Full Job Description

Customer Rep - Call Center - Remote

Overview

Company Overview:

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!

Job Description

Deposita, an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.

Remote position - Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) and/or Spanish speaking representatives of $18.00 per hour

RESPONSIBILITIES:

Identify customers' needs, clarify information, provide direct support or guidance toward to resolution

Tackle a variety of problems in technical systems with skill and accuracy
Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent

resolution if resolved at the Help Desk or escalate to appropriate next level

Maintain customer service as an utmost priority and continuously develop the ability to deal with challenging

customer conversations

Discern changes in call types and report to management
Monitor health of network, hardware, and software for our customers
Track escalations through proper channels to completion

QUALIFICATIONS (MUST HAVE):

Formal Education, Licenses, and Certifications Required:
- High school diploma or equivalent
Page 2 of 2
Type and Length of Specific Experience Required:
- Technical call center support experience
- Experience in a technical support role, or other technical experience
- Work history must demonstrate each of the following:
o Strong understanding of customer service and customer relations
o Ability to take initiative and learn new processes and concepts
o Ability to exercise good judgment and decision-making
o Effective oral and written communication skills
Knowledge and Skills Required:
- Basic understanding of software/hardware troubleshooting
- Able to assess and evaluate situations effectively
- Able to identify critical issues quickly and accurately
- Able to write informatively, clearly, and accurately
- Problem solving and analytical skills
- Ability to work in a team environment
OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:
These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.
- Associates degree in Information Technology, Computer Science, or a related field
- Experience in Service Now and TalkDesk
- Experience in retail cash offices

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1652403

Quick Apply

Refine Your Search

remote help desk jobs in tampa, fl

Customer Rep - Call Center - Remote

Healthcare Customer Care Agent (Temp-to-Perm)

Service Desk Technician

IT Support Specialist - IV

Technology Support Administrator

Onsite Desktop Support / Helpdesk Technician

Customer Service Representative - Back of House (Part-time)

IT Service Desk Analyst Level I

IT Technician

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SMB Onboarding Manager

Help Desk Technician

PC Technician, Mid

Customer Service Representative / Scheduler – Local Service Company (Tampa)

Customer Service & Dispatcher – Home Services (In‑Office, $21–$23/hr)

Desktop Support Technician

Customer Service Solution

Operations Specialist

IT Litify Support Tech

Field Technician

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