Top 20 Usaa Jobs in Tampa, Fl

Customer Service - Bank Sales & Service
USAA —Tampa, FL
- $43,680 - $44,680 a year
- Hybrid work
- Military
- High school diploma or GED
- Military encouraged
- Paid training
- Paid holidays
VP, Claims Operations
USAA —Tampa, FL
- $257,250 - $463,050 a year
- Hybrid work
- Military
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
1d
Insurance Professional - Sales and Service
USAA —Tampa, FL
- $45,010 - $46,010 a year
- 8 hour shift
- Hybrid work
- Military
- Mid-level
- High school diploma or GED
- Paid training
- Paid holidays
Injury Claims Examiner (East Region)
USAA —Tampa, FL
- $85,040 - $162,550 a year
- Full-time
- Hybrid work
- Background check
- Anatomy knowledge
- Military
- Paid holidays
- Health insurance
5d
Mortgage Loan Officer - Contact Center
USAA —Tampa, FL
- $45,000 a year
- Call employer
- Hybrid work
- Military
- Mid-level
- Office
- Paid holidays
- Health insurance
Auto Adjuster
USAA —Tampa, FL
- $51,370 - $86,680 a year
- Weekends as needed
- Hybrid work
- Military
- Mid-level
- Office
- Paid holidays
- Health insurance
1d
Inside Senior Property Claims Adjuster
USAA —Tampa, FL
- $63,590 - $121,530 a year
- 8 hour shift
- Hybrid work
- Up to 50% travel
- Military
- Research
- Paid training
- Paid holidays
Sr. Claims Auto Adjuster
USAA —Tampa, FL
- $54,550 - $74,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Military
- Bachelor's degree
- Paid holidays
- Health insurance
Protective Security Officer - Intermediate Level
USAA —Tampa, FL
- $43,680 - $63,770 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Military
- Mid-level
- Paid holidays
- Health insurance
5d

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VP, Claims Operations
USAA —Tampa, FL
Executive-level business acumen in P&C, insurance risk, compliance, integrated change management and front-line communications leading to operational excellence…
$257,250 - $463,050 a year
1d
VP of Finance & Administration
USC Consulting Group LLC —Tampa, FL
Ensures compliance with federal, state, local, and organizational laws, regulations, guidelines, and best practices, including but not limited to tax laws,…
$200,000 - $225,000 a year

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Property Claims Adjuster Specialist - Field
USAA —Columbus, OH
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
$69,920 - $133,620 a year
12d
Manager, Claims Operations - STARS Auto Physical Damage
USAA —Columbus, OH
Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
$103,450 - $186,210 a year
2d

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Customer Service - Bank Sales & Service

USAA -
Tampa, FL

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Job Details

$43,680 - $44,680 a year

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Adoption assistance
Vision insurance
Life insurance

Qualifications

Email customer support
Phone communication
High school diploma or GED
Customer engagement
Email support
Industry knowledge of retail banking
Client interaction via phone calls

Full Job Description

Job ID

R0117658

Date posted

06/18/2026

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.

We are currently seeking dedicated professionals to work in our Tampa Crosstown office for future customer service and sales opportunities in 2026. The office is located at 9527 Delaney Creek Blvd, Tampa, FL 3361. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.

What you'll do:

Handle inbound member calls in a fast-paced contact center environment
Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products
Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition
Advise and educate members on available USAA digital tools and resources to improve the user experience
Provide outstanding member service by demonstrating empathy, active listening, and professionalism
Apply strong time and call management skills in assisting members with banking needs
Embrace continuous improvement and development through coaching and collaboration with manager and team members

What you have:

High School Diploma OR GED
Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products
Ability to prioritize and multi-task while navigating through multiple business applications
Strong interpersonal and communication skills
Successful completion of a job-related assessment is required

What sets you apart:

1 year of proven customer engagement in a needs‑based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust—core expectations in financial advisory and service roles.
Experience thriving in a high‑volume, fast‑paced contact center
Over six months of high‑volume phone engagement (60%+), demonstrating strong communication, de‑escalation skills, and confidence handling complex customer matters.
US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,680.00- $44,680.00

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

usaa jobs in tampa, fl

Customer Service - Bank Sales & Service

VP, Claims Operations

Insurance Professional - Sales and Service

Injury Claims Examiner (East Region)

Mortgage Loan Officer - Contact Center

Auto Adjuster

Inside Senior Property Claims Adjuster

Sr. Claims Auto Adjuster

Protective Security Officer - Intermediate Level

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