Top 74 Collection agent Jobs in Tampa Fl

COLLECTIONS COUNSELOR
TCM Bank, N.A. —Tampa, FL
- $51,860 - $59,620 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- 3 years
- Continuing education credits
- Paid parental leave
Patient Financial Representative - Collections / Accounts Receivables
BayCare —Oldsmar, FL
- Full-time
- Remote
- Computer literacy
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
7d
AR Credit & Collections Specialist
Signode —Tampa, FL
- $25 - $27 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Dental insurance
- 401(k)
Quick Apply
9d
Patient Financial Representative - Collections & Accounts Receivable
BayCare —Clearwater, FL
- Full-time
- Remote
- Computer literacy
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
23h
Data Collection Operations Lead, Optimus
Tesla —Tampa, FL
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- Commuter assistance
- Health savings account
8d
Data Collection Operator, Optimus
Tesla —Tampa, FL
- Weekends as needed
- Ability to walk for extended periods
- Continuous improvement
- Travel
- Commuter assistance
- Health savings account
8d
Insurance Collections Specialist
Stymco Medical —Tampa, FL
- From $20 an hour
- Full-time
- Background check
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
9d
Data Collection Supervisor, Self-Driving
Tesla —Tampa, FL
- Full-time
- Computer literacy
- Mid-level
- Windows
- Commuter assistance
- Health savings account
Data Collection Representative
RDSolutions —Tampa, FL
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- 401(k) matching
Insurance Collections Representative
Blackstone Medical Services —Tampa, FL
- Office
- Entry level
Manager CBO Collections Accounts Receivable
BayCare —Oldsmar, FL
- Full-time
- Urgent Care
- Mid-level
- High school diploma or GED
- Tuition reimbursement
- Paid time off
3d
Accounting Manager - Cash, Collections, and Revenue
NinjaOne —Tampa, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Collections Analyst
Brown & Brown —Saint Petersburg, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Employee stock purchase plan
- Paid holidays
Collection Manager, Senior
Booz Allen Hamilton —Tampa, FL
- $99,000 - $225,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Health insurance
- Flexible spending account
Collection Manager ISR
SOSi —Tampa, FL
- Full-time
- 5 years
- Research
- Office
Quick Apply
Patient Financial Representative (PRN) - AR Collections
BayCare —Largo, FL
- PRN
- Computer literacy
- Writing skills
- Mid-level
- Flexible schedule
Collection Management Analysis Services MARCENT
Quick Services LLC —Macdill AFB, FL
- Full-time
- Analysis skills
- Travel
- Senior level
- Paid jury duty
- Paid holidays
Junior Collections Specialist
Colossal Contracting LLC —Saint Petersburg, FL
- $18 - $22 an hour
- Full-time
- Research
- Office
- Finance
- Dental insurance
- 401(k)
Quick Apply
7d
Senior Collection Strategist
SOSi —Tampa, FL
- Full-time
- 5 years
- Office
- Master's degree
Quick Apply
Sales Specialist, Women's Collection
Greyson Clothiers —Tampa, FL
- $20 - $24 an hour
- Full-time
- 3 years
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply

I want to receive the latest job alert for collection agent in tampa fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

collection agent jobs near tampa fl

COLLECTIONS COUNSELOR

TCM Bank, N.A. -
Tampa, FL

Apply Now

Job Details

Full-time
$51,860 - $59,620 a year

Benefits

Continuing education credits
Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Microsoft Outlook
Loan collections
Spreadsheets
High school diploma or GED

Full Job Description

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA.

SUMMARY:
The Collections Counselor is responsible for collections and performance monitoring (via alerts supplied by a third-party vendor) of the Bank's small business credit card portfolio. This role is designed to be consultative to the customer with collection of the delinquency a natural outgrowth of these consultative efforts. The position also performs collection related duties including, but not limited to, daily interaction with outsourced collection vendors, assisting on the collection efforts of late-stage consumer and business delinquencies, and processing of requests for hardships/workouts. Work requires judgment, initiative, tact, and compliance with all applicable laws and regulations. Procedures are generally well defined; supervision is received in policy and interpretive matters.

DUTIES & RESPONSIBILITIES:
1. Manages inbound and outbound calls and communications related to small business accounts, which includes determining reasons for delinquency and establishing payment plans to cure account delinquencies.
2. Establish and maintain rapport with habitually delinquent small business cardholders. and/or accounts in hardship/workout programs.
3. Tactfully educate the cardholder while providing long term solutions to delinquency.
4. Use problem solving techniques to help overcome cardholder objections.
5. Negotiate suitable pay arrangements while stressing urgency and follow up as needed.
6. Assist in the collection efforts of late-stage consumer delinquencies as needed.
7. Perform monthly reconciliations on invoices presented by outside collection and/or recovery agencies (consumer and small business related).
8. Work with AVP Collections to continually refine the performance monitoring tools used on the small business card portfolio.
9. Adhere to Collection Policies and follow established procedures (i.e., Collection, Operating, Recovery, etc.).
10. Comply with appropriate regulations (i.e., Fair Debt Collection Practices Act [FDCPA], Fair Credit Reporting Act [FCRA], and Equal Credit Opportunity Act - a.k.a. REG. B [ECOA], Service Members Civil Relief Act [SCRA], Bankruptcy Reform Act [BRA], etc.).
11. Leverage Agent Bank Relationship where appropriate to achieve success in collection efforts.
12. Keep current with the activities and pronouncements of the CFPB and ensure that the Bank's collection activities foster compliance with these activities/pronouncements.
13. Assists in the completion of vendor research requests.
14. Other duties as assigned.

QUALIFICATIONS:

High School Diploma or its equivalent. Some college experience preferred.
Minimum of 3 to 5 years work experience in a general business atmosphere with a focus on customer service and collections.
Experienced in delivering a high level of customer service using effective professional communication skills.
Above average understanding of and work experience within the financial services industry is strongly preferred.
Must have intermediate skills in Excel, Word, and Outlook.
Physical Requirements: None
Highly organized with excellent attention to detail; effective interpersonal skills; timely completion of all tasks.

TCM Bank, N.A. embraces the diversity of its applicants and employees and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by applicable law.
The actual compensation offered to the candidate will be finalized at the offer and may be above or below the posted range due to skill level, experience, industry-specific knowledge, education/certifications, etc. The offer rate represents one component of TCM Bank's total compensation package. Employees will also receive several benefits as listed below. Other compensation for this position may include bonus eligibility in the TCM Bank Annual Bonus Plan.

Benefits Offered:

Competitive medical, dental and vision benefits
401(k) and Roth 401(k) retirement plans with company match
Flexible spending accounts (medical and dependent care)
Company-paid parental leave
Educational assistance
Company-paid continuing education credits
Paid employee assistance program
12 paid holidays, including (3) Paid Employee Appreciation days each year, (2) Celebrate You Days for your Birthday & Anniversary, and company events. (More than your average company!)
Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.

Apply Now

Refine Your Search

collection agent jobs in tampa fl

COLLECTIONS COUNSELOR

Patient Financial Representative - Collections / Accounts Receivables

AR Credit & Collections Specialist

Patient Financial Representative - Collections & Accounts Receivable

Data Collection Operations Lead, Optimus

Data Collection Operator, Optimus

Insurance Collections Specialist

Data Collection Supervisor, Self-Driving

Data Collection Representative

Insurance Collections Representative

Manager CBO Collections Accounts Receivable

Accounting Manager - Cash, Collections, and Revenue

Collections Analyst

Collection Manager, Senior

Collection Manager ISR

Patient Financial Representative (PRN) - AR Collections

Collection Management Analysis Services MARCENT

Junior Collections Specialist

Senior Collection Strategist

Sales Specialist, Women's Collection

I want to receive the latest job alert for collection agent in tampa fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected