Top 66 Customer insights analyst Jobs in Tampa Fl

Fraud Analyst-Bilingual in English/Portuguese
JPMorganChase —Tampa, FL
- Full-time
- Writing skills
- English
- Research
- Health insurance
- Tuition reimbursement
Senior Tax Analyst Regulatory & Compliance Reporting
Philip Morris International U.S. —Tampa, FL
- $88,000 - $110,000 a year
- Full-time
- 5 years
- ERP systems
- English
- Commuter assistance
- Health insurance
Distributor Data Analyst
Financial Information Technologies LLC —Tampa, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- In-person
23h
Data Integrity Analyst (SkillBridge)
NexTech Solutions LLC —Tampa, FL
- Hybrid work
- Military
- English
- Mid-level
14d
Global Marketing Data Analyst
CONMED —Largo, FL
- $85,000 - $148,000 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
3d
Market Intelligence Analyst
Gerdau —Tampa, FL
- Marketing
- Mid-level
- Office
Analyst, Media & Acquisition
Foot Locker —Saint Petersburg, FL
- $50,000 - $60,000 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
8d
eCommerce Business Analyst
Sunbelt Beverage Company, LLC —Tampa, FL
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- AD&D insurance
- Health insurance
Quick Apply
14d
PAI Analyst
General Dynamics Information Technology —Tampa, FL
- $80,750 - $109,250 a year
- Writing skills
- Mid-level
- 3 years
- Paid time off
- 401(k) matching
6d
Data Analyst
Gerdau —Tampa, FL
- Computer Science
- ERP systems
- Mid-level
- Dental insurance
- Vision insurance
Data Analyst, Mid
Booz Allen Hamilton —Macdill AFB, FL
- $61,900 - $141,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
9d
Claims Analyst
Arrive Logistics —Tampa, FL
- Full-time
- Remote
- Customer service
- 3 years
- Finance
- Paid parental leave
- Paid holidays
Quick Apply
FSR Analyst
Contact Government Services, LLC —Tampa, FL
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Fiber Operations Analyst
Tillman FiberCo LLC —Tampa, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
Global Supply Chain Analyst
Ashley Furniture Trading Company LLC —Tampa, FL
- Mid-level
- Office
- Analysis skills
- Profit sharing
- Dental insurance
Payments Risk Analyst
Certegy Payment Solutions, LLC —Clearwater, FL
- Oracle
- Mid-level
- Office
Quick Apply
Category Development Analyst
Breakthru Services Group, LLC —Tampa, FL
- Full-time
- Computer science
- Computer Science
- Customer service
Quick Apply
Data Analyst
Sellers & Associates —Plant City, FL
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
FP&A Analyst
Vector Solutions —Tampa, FL
- $100,000 - $110,000 a year
- Full-time
- Mid-level
- 3 years
- SQL
- Tuition reimbursement
- 401(k) matching
Quick Apply
Commercial Pricing Analyst
Ourvita —Largo, FL
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply

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Fraud Analyst-Bilingual in English/Portuguese

JPMorganChase -
Tampa, FL

Apply Now

Job Details

Full-time

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Confidential information handling
Serving clients
Writing skills
English
Research
Portuguese

Full Job Description

JOB DESCRIPTION

Do you enjoy using your detective skills to research complex situations? Are you proficient in speaking, reading and writing in Portuguese? Join our team to ensure our clients receive the best fraud protection and remediation services in the industry. You will help to manage challenging situations by offering fraud detection, prevention, remediation and recovery solutions, and helping manage customer expectations. Demonstrating delivery of best practices, you will leverage your deep understanding of prevention capabilities and fraud acumen to make informed decisions that protect or clients. If you are a critical thinker and able to solve problems in a fast-paced environment, you may be perfect for our team.

As a Fraud Analyst within JPMorganChase, you will work closely with internal teams to provide a white glove experience during the remediation process. In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole. This role will provide you the ability to strengthen your current skillset and empower growth.

Job responsibilities

Identify and mitigate potential fraud risks using analytical skills to ensure robust protection for our clients.
Collaborate seamlessly with various departments to enhance fraud detection and prevention strategies.
Investigate detailed US & International bank fraud activities, using problem-solving abilities to uncover insights.
Manage detailed reviews with tight deadlines, prioritizing tasks and managing time effectively.
Detect and address fraud indicators with keen attention to detail, ensuring swift remediation.
Communicate clearly and concisely with clients and team members to facilitate understanding and action.

Required qualifications, capabilities, and skills

Must be fluent in Portuguese and English, with strong spoken, reading, and writing proficiency.
2+ years experience in an Operations and/or Client Service environment with a focus on delivering exceptional support and solutions
Proficient in delivering excellent written and oral communications at an executive level.
Demonstrates strong organizational skills, attention to detail, and excellent follow-up habits.
Demonstrated ability to excel in dynamic, fast-paced environments by swiftly adapting to evolving demands and challenges.
Skilled in handling highly confidential client details with professionalism, adhering to firm storage and retention requirements.

Preferred qualifications, capabilities, and skills

Highly analytical, with expertise in collecting, analyzing, and synthesizing information at an expert level.
Proficient in Microsoft Excel, PowerPoint and Word

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Apply Now

Refine Your Search

customer insights analyst jobs in tampa fl

Fraud Analyst-Bilingual in English/Portuguese

Senior Tax Analyst Regulatory & Compliance Reporting

Distributor Data Analyst

Data Integrity Analyst (SkillBridge)

Global Marketing Data Analyst

Market Intelligence Analyst

Analyst, Media & Acquisition

eCommerce Business Analyst

PAI Analyst

Data Analyst

Data Analyst, Mid

Claims Analyst

FSR Analyst

Fiber Operations Analyst

Global Supply Chain Analyst

Payments Risk Analyst

Category Development Analyst

Data Analyst

FP&A Analyst

Commercial Pricing Analyst

I want to receive the latest job alert for customer insights analyst in tampa fl

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