Top 1645 Customer service team lead Jobs in Tampa Fl

Customer Service Call Center Agent
HCA Florida South Tampa Hospital —Tampa, FL
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
13d
Chat Customer Support Representative - AT&T
OneTouch Direct —Tampa, FL
- $30,000 - $50,000 a year
- Overtime
- Organizational skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
ICCE Leadership, Customers Service, and Communications Skills (Adjunct) Instructor (non-Credit)
Hillsborough College —Tampa, FL
- $40 an hour
- Part-time
- Laboratory
- Classroom
- Customer service
Remote Customer Service/Sales Representative
Agent Alliance —Tampa, FL
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
6d
Supervisor - Airport Operations
United Airlines —Tampa, FL
- $80,235.90 - $98,066.10 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
5d
Customer Service Representative
Signode —Tampa, FL
- $25 - $28 an hour
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Dental insurance
- 401(k)
Quick Apply
Customer Service Call Center Agent
HCA Florida Largo Hospital —Largo, FL
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
10h
Customer Service Representative
GEICO —Tampa, FL
- $29.28 - $34.24 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Tampa, FL
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Operations Manager (TPA)
CLEAR - Field —Tampa, FL
- $70,000 - $80,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Coordinator - Greater Tampa Bay, FL
Advisor Talent Solutions —Tampa, FL
- $52,000 - $68,000 a year
- Full-time
- Serving
- Computer literacy
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
14d
High-Accountability Real Estate Agent (Leads Provided | Zillow Preferred Partner Team)
54 Realty —Lutz, FL
- $48,000 - $196,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Real Estate License
- Flexible schedule
Quick Apply
Lead HVAC/R Service Technician
Bethel Products, LLC —Tampa, FL
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Fuel card
- Paid time off
Quick Apply
Bilingual Spanish Customer Service Sales Representative
Confidential —Clearwater, FL
- $1,000 - $1,800 a week
- Full-time
- Background check
- Mid-level
- Business development experience
- Paid training
- Health insurance
Quick Apply
RN TEAM LEAD PCU CARDIOLOGY INTERVENTIONAL
AdventHealth Tampa —Tampa, FL
- $32.76 - $57.47 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid parental leave
- Disability insurance
Platform Support Representative
SilverRide —Pinellas Park, FL
- $19 - $22 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Administrative experience
Quick Apply
Team Lead Cardiac ICU Nights
AdventHealth Tampa —Tampa, FL
- $32.76 - $57.47 an hour
- Full-time
- Background check
- CPR Certification
- Nursing
- Paid parental leave
- Disability insurance
Insurance Sales and Customer Service Agent
Fortitude Health Solutions —Tampa, FL
- $50,000 - $175,000 a year
- 8 hour shift
- Office
- Math
- Computer skills
Quick Apply
Medicare Sales Specialist
GetHealth-e —Tampa, FL
- $65,000 - $125,000 a year
- Full-time
- Home Health
- Organizational skills
- In-person
- Paid training
- Disability insurance
Quick Apply
Team Lead Coils
Johnson Controls —Largo, FL
- $25.76 an hour
- Overtime
- ERP systems
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
6d

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Customer Service Call Center Agent

HCA Florida South Tampa Hospital -
Tampa, FL

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
Work from home
401(k) matching
Loan assistance
Life insurance

Qualifications

1 year
Entry level

Full Job Description

Schedule: Monday - Friday 1030am-8pm CST

Do you have the career opportunities as a Remote Customer Service Call Center Agent you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.

See what a day in the life is like for a Patient Customer Advisor, click the link below.

Day in the Life - Candace - Customer Service Rep

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Job Summary and Qualifications

The Customer Service Call Center Agent handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications.

In this role you will:

Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures
Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances
Document patient inquiry and actions taken into the appropriate systems
Update or add insurance information and/or patient demographic information and request rebill
Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods
Escalate patient complaints to the appropriate individual/department based on the nature of the issue
Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude
Follow all Parallon Customer Service Organization (CSO) guidelines and policies
Meet and maintain established departmental performance metrics for production and quality
Adhere to all compliance guidelines
Maintain working knowledge of workflow, systems, and tools used in the department

Qualifications that you will need:

Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales, or client manager role
Previous call center experience preferably in a healthcare environment preferred
Ability to work a minimum of 90% of your day on the phone uninterrupted

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Remote Customer Service Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

customer service team lead jobs in tampa fl

Customer Service Call Center Agent

Chat Customer Support Representative - AT&T

ICCE Leadership, Customers Service, and Communications Skills (Adjunct) Instructor (non-Credit)

Remote Customer Service/Sales Representative

Supervisor - Airport Operations

Customer Service Representative

Customer Service Call Center Agent

Customer Service Representative

Enrollment Administrator - Customer Support for Learning and Development

Operations Manager (TPA)

Customer Service Coordinator - Greater Tampa Bay, FL

High-Accountability Real Estate Agent (Leads Provided | Zillow Preferred Partner Team)

Lead HVAC/R Service Technician

Bilingual Spanish Customer Service Sales Representative

RN TEAM LEAD PCU CARDIOLOGY INTERVENTIONAL

Platform Support Representative

Team Lead Cardiac ICU Nights

Insurance Sales and Customer Service Agent

Medicare Sales Specialist

Team Lead Coils

I want to receive the latest job alert for customer service team lead in tampa fl

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