Top 3 Desktop support technician ii Jobs in Tampa Fl

Help Desk Support Tier II (Pipeline)
Lucayan Technology Solutions LLC —Tampa, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
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Level 2 IT Technician
Garden State Computing LLC —Plant City, FL
- $28.50 - $32.00 an hour
- Full-time
- Background check
- ERP systems
- Pass drug screening
- Paid training
- Paid holidays
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10h
Fleet Technician 2 (Evenings)
PepsiCo Beverages North America —Tampa, FL
- $34 an hour
- Evening shift
- CDL B
- 18 years or older
- Mechanic experience
- Health insurance
- Dental insurance

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Tier 2 Technician
IT Voice —Lakeland, FL
Conduct weekly site visits to clients in the field, when needed, offering on-site technical support and assistance as required.
$50,000 - $600,000 a year
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14d
Level 2 IT Technician
Garden State Computing LLC —Plant City, FL
Valid driver's license and reliable transportation for Orlando travel. $60,000–$67,000/year, posted up front. All tools and equipment provided.
$28.50 - $32.00 an hour
Quick Apply
10h

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Help Desk Technician - Tier 2
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Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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Desktop Support Technician II
iT1 —Columbus, OH
You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure…
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desktop support technician ii jobs near tampa fl

Help Desk Support Tier II (Pipeline)

Lucayan Technology Solutions LLC
Tampa, FL

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Job Details

Full-time

Qualifications

Government information & network security
Enterprise software
Equipment troubleshooting
Operating system updates
Server updates
System maintenance
Patch management
DoD 8570
IAT Level II
IT department experience

Full Job Description

About Lucayan Technology Solutions LLC

Lucayan Technology Solutions LLC is a CVE Certified, Veteran Owned Small Business offering cutting edge, integrated Information Technology solutions. We assist government customers by delivering viable solutions for their increasingly complex IT needs with the understanding that the right technology mix with proper execution plays a crucial role in accomplishing their mission. We use a proven, agile and innovative approach to discover, evaluate, architect and implement advanced solutions to ensure our customers ultimate success.

Location: MacDill Air Force Base, Tampa, FL

Employment Type: Full-Time, On-Site

Status: Talent Pipeline

Join Our Pipeline for Future Opportunities!

This posting is intended to establish a pool of qualified candidates for future openings supporting ongoing operations. Positions may become available based on staffing needs, operational requirements, or workforce changes. Qualified applicants may be contacted as opportunities arise.

Overview

At Lucayan Technology Solutions, we are proactively seeking talented professionals to join our growing team. We are currently seeking an IT Help Desk II Technician to provide Tier 2 support for the 6th Medical Group (6 MDG) at MacDill AFB. This role serves as an escalation point for complex issues, supporting system integrity, compliance, and advanced troubleshooting to ensure the availability of mission-critical medical IT systems.

Key Responsibilities

Respond to and resolve escalated technical issues involving hardware, software, and networks.
Provide Tier 2 support for desktops, servers, and enterprise applications.
Manage and troubleshoot user accounts, Active Directory, and group policies.
Support patch management, updates, and system security configurations.
Track and resolve incidents using ServiceNow and AFNET Remedy ticketing systems.
Assist with configuration and troubleshooting of networking equipment in coordination with admins.
Perform system monitoring, diagnostics, and root cause analysis for recurring issues.
Mentor and support Help Desk I staff by providing technical guidance.
Ensure compliance with DoD cybersecurity directives and reporting requirements.

Required Qualifications

Associate’s degree in IT, Computer Science, or related field (or equivalent experience).
2+ years of experience in IT support, including Tier 2 troubleshooting.
Strong knowledge of Windows operating systems, Active Directory, and enterprise applications.
Familiarity with networking fundamentals, patch management, and security tools.
U.S. Citizenship required.

Required Security Clearances & Training

DoD 8570 IAT Level II Certification (CompTIA Security+ CE, CCNA Security, or equivalent).
Must complete DoD IA/Cyber Awareness, AT Level I, and ITIL-based training per PWS requirements.

Preferred Qualifications

CompTIA Network+ or higher networking certification.
Microsoft MCSA/MCSE certification.
Experience supporting IT in a DoD healthcare environment.

Work Environment

On-site daily at MacDill AFB, Tampa, FL.
Standard schedule: Monday–Friday, 7:30 AM–4:30 PM (with 1-hour lunch).
Must comply with AFOSH safety and Air Force installation access requirements.

Why Join Our Pipeline?

Be first in line for upcoming openings aligned with your experience and career goals.
Stay connected with Lucayan’s recruiting team for priority consideration.
Join a mission-focused environment where your expertise makes a tangible impact.

Quick Apply

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desktop support technician ii jobs in tampa fl

Help Desk Support Tier II (Pipeline)

Level 2 IT Technician

Fleet Technician 2 (Evenings)

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