Top 335 Human resources representative Jobs in Tampa Fl

Patient Care Contact Center Representative
Shriners Hospitals for Children —Tampa, FL
- $21.96 - $32.94 an hour
- Full-time
- 18 years or older
- Spanish
- Medical office experience
Quick Apply
5d
Florida Education Attorney
Old Republic Title —Tampa, FL
- Full-time
- Hybrid work
- 5 years
- Public speaking
- Residential
- Free parking
- Health savings account
Patient Care Coordinator
Specialty1 Partners —Tampa, FL
- $20.00 - $24.53 an hour
- Dental office
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Medical Field Case Manager
Enlyte —Tampa, FL
- $63,000 - $90,000 a year
- Full-time
- Nursing
- Microsoft Outlook
- RN License
- Travel reimbursement
- Health savings account
Medical Field Case Manager
Enlyte —Wesley Chapel, FL
- $63,000 - $90,000 a year
- Full-time
- Nursing
- Microsoft Outlook
- RN License
- Travel reimbursement
- Health savings account
VP Total Rewards
OneBlood —Saint Petersburg, FL
- Full-time
- Hybrid work
- Office
- Master's degree
- Analysis skills
- Paid time off
- Retirement plan
National Account Support Specialist
Diversified Maintenance —Tampa, FL
- Full-time
- Google Workspace
- Military
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
2h
Donor Services Coordinator II - Night Shift
Lions World Vision Institute —Tampa, FL
- $24.30 - $28.50 an hour
- Weekends as needed
- Mid-level
- Databases
- Experience equivalent to degree accepted
- AD&D insurance
- Disability insurance
Quick Apply
Clinical Care Coordinator
Affinity Hospice Management LLC —Pinellas County, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Connects Outreach Specialist
EmployU, Inc —Keys, FL
- Part-time
- Background check
- Spanish
- Working with individuals with disabilities
- Health savings account
- Paid holidays
Quick Apply
10d
Financial Advisor (Sales- Training Provided)
Northwestern Mutual —Wesley Chapel, FL
- $70,000 - $100,000 a year
- Full-time
- Background check
- Sales
- Military
- Health insurance
- Dental insurance
Quick Apply
Family and Community Engagement Advocate (3447)
Lutheran Services Florida —Largo, FL
- Full-time
- Background check
- Spanish
- Customer service
- Paid holidays
- Loan repayment program
Quick Apply
Donor Services Coordinator II - Mid Shift
Lions World Vision Institute —Tampa, FL
- $24.30 - $28.50 an hour
- Weekends as needed
- Mid-level
- Office
- Databases
- Health savings account
- AD&D insurance
Quick Apply
13d
Bilingual Call Center Representative
MCI Careers —Tampa, FL
- $14.00 - $17.25 an hour
- Full-time
- Bilingual
- 18 years or older
- Microsoft Excel
- Paid training
- COVID-19 protective measures
Spanish-Speaking Banking Service Representative
MCI Careers —Tampa, FL
- $14.75 - $17.20 an hour
- Full-time
- 18 years or older
- Spanish
- Microsoft Excel
- Paid training
- Paid holidays
Erie Home - Outside Sales Representative
Erie Home —Westchase, FL
- $2,500 per sale
- Weekends as needed
- Residential
- Driver's License
- Travel
- Paid training
- Health insurance
Quick Apply
Bilingual Spanish Call Center Representative
MCI Careers —Tampa, FL
- $14 an hour
- Part-time
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Entry-Level In-Person Customer Service Representative (Bilingual)
MCI Careers —Tampa, FL
- $14.75 - $17.20 an hour
- Weekends as needed
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Bilingual Cable Sales Agent
MCI Careers —Tampa, FL
- $14.75 - $17.20 an hour
- Full-time
- Bilingual
- 18 years or older
- Microsoft Excel
- Paid training
- Paid holidays
Spanish Customer Service Representative (Tolling)
MCI Careers —Tampa, FL
- $14.75 - $17.20 an hour
- Full-time
- 18 years or older
- Spanish
- Microsoft Excel
- Paid training
- Paid holidays

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human resources representative jobs near tampa fl

Patient Care Contact Center Representative

Shriners Hospitals for Children -
Tampa, FL

Quick Apply

Job Details

Full-time
$21.96 - $32.94 an hour
5 days ago

Qualifications

Medical office experience
High school diploma or GED
Medical terminology

Full Job Description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

The Contact Center Representative supports Shriners Children’s national 800 number as well as Shriners Children’s locations by answering inbound domestic and international patient referral calls as well as general inquiry calls for all SHC locations and departments 24 hours a day 7 days a week. Contact Center Representatives are responsible for receiving patient referral requests through a variety of sources (website webforms, website chat-bot, phone calls, Epic, fax & email), documenting patient and caller information in Salesforce database and finally determining and assigning best fit location for all domestic, Mexico-domestic and Canada-domestic patients. For all international patients, contact center is responsible for collecting patient information and assigning the referral to the Global Patient Services team. A large part of the Contact Center Representatives duties is to respond and appropriately route general questions and inquiries from all callers/ web inquirers to appropriate departments such as Donations, Human Resources, Medical Records, Compliance hotline, etc. The Contact Center Representative operates in a monitored remote office setting.

The Contact Center Representative will be working in a monitored remote office setting.

Key Responsibilities:

Communication

Handle all incoming telephone calls from providers, guardians, Shriners and other professionals and family members in a courteous and professional manner.
Communicating in a clear, cordial manner with potential patient referral sources via phone, email and website chatbot.
Respond efficiently and effectively to general inquiries, answer questions and offer other information, as requested or needed.
Responsible for escalating calls appropriately according to urgent call procedures.
Clearly detail and document all communication with all callers in CRM system.
Maintain patient confidentiality in accordance to HIPAA regulations.

Referral Management

Triage patient referrals call/web forms by assessing need for urgent care.
Handle inquiries regarding referrals and questions about eligibility requirements.
Accurately and efficiently, gather potential patient information from referring source with superior attention to detail.
Responsible for documenting very detailed prospective patient information (demographic information, insurance information, etc.).
Determines & assigns all domestic patient referrals to best fit location based on patient needs & geographic location.
Assigns all international patient referrals to Global patient services team.
Process, assign and distribute website webform referrals, Epic requests and email inquiries in a timely manner.

System Support

Accept, complete, submit & route Medical Record Requests on behalf of guardians/ patients.
Assist with Shriners Children’s location call overflow for up to 23 Shriners Children’s locations.
Act as an afterhours messaging service for up to 23 Shriners Children’s locations.
Search, confirm and update caller information in CRM & EMR systems as necessary.
Initiate patient retention strategies for denied/ withdrawn cases by offering solutions (i.e., location transfer, transport assistance, etc.)
Provide technical assistance to International families with Customer Communities System.

Required Qualifications:

2 years of work experience in a healthcare office setting
1 year of medical terminology experience
Knowledge of customer service principles and practices
High School Diploma/GED

Preferred Qualifications:

Pediatric clinical experience
Fully Bilingual (verbal/written) in both English and Spanish

The pay range for this position is $21.96 - $32.94. Compensation is determined based on years of relevant experience and departmental equity.

Quick Apply

Refine Your Search

human resources representative jobs in tampa fl

Patient Care Contact Center Representative

Florida Education Attorney

Patient Care Coordinator

Medical Field Case Manager

Medical Field Case Manager

VP Total Rewards

National Account Support Specialist

Donor Services Coordinator II - Night Shift

Clinical Care Coordinator

Connects Outreach Specialist

Financial Advisor (Sales- Training Provided)

Family and Community Engagement Advocate (3447)

Donor Services Coordinator II - Mid Shift

Bilingual Call Center Representative

Spanish-Speaking Banking Service Representative

Erie Home - Outside Sales Representative

Bilingual Spanish Call Center Representative

Entry-Level In-Person Customer Service Representative (Bilingual)

Bilingual Cable Sales Agent

Spanish Customer Service Representative (Tolling)

I want to receive the latest job alert for human resources representative in tampa fl

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