Top 7 Mortgage specialist Jobs in Tampa Fl

Mortgage Servicing Specialist
Suncoast Credit Union —Tampa, FL
- $19 - $26 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Research
- Mid-level
- Paid parental leave
- Paid holidays
5d
Training Specialist
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Tampa, FL
- $55,000 - $75,000 a year
- Weekends as needed
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
PCB Client Support Specialist III - RJ Bank
Raymond James Financial, Inc. —Saint Petersburg, FL
- Full-time
- Finance
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
12d
Senior Client Specialist
First Horizon Bank —Tampa, FL
- Full-time
- Research
- Mid-level
- Office
- Wellness program
- Health savings account
Quick Apply
4d
Banking Specialist
Amerantbank —Tampa, FL
- Full-time
- 5 years
- Writing skills
- Research
Quick Apply
4d
Consumer Banking Relationship Specialist (Relationship Banker)
Bank OZK —Oldsmar, FL
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
5d

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Mortgage Servicing Specialist

Suncoast Credit Union -
Tampa, FL

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Job Details

Full-time
$19 - $26 an hour
5 days ago

Benefits

Paid parental leave
401(k) 8% Match
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Incident Escalation

Full Job Description

Overview:

Compensation: $19.00 - $26.00 hourly based on experience and credentials

Location Type: Hybrid, The candidate must be onsite one day a week.

Position Type: Full Time

Schedule: Monday through Friday 8:00 AM - 5:00 PM

The Mortgage Service Specialist plays a vital part in providing outstanding member service in accordance with Suncoast Credit Union standards. This role serves credit union members in a timely, accurate, professional, and courteous manner through telephone inquiries. This individual will perform a wide variety of tasks to originate mortgage loans and improve members’ financial lives.

Responsibilities:

Process a wide variety of member requests on their mortgage loan accounts; for instance, application of payments, payoff quotes, posting of payoff proceeds, fees, lump sum payment re-amortizations, and escrow analysis
Perform member verification to protect the members’ confidential information
Serve as an expert in mortgage servicing requests
Review, analyze, and recommend subordination, partial release, and mortgage modification requests
Prepare and deliver the required forms to members, title companies, or attorneys
Modify terms of existing loans, including reducing or terminating credit lines
Complete the satisfaction of mortgage document when loans are paid in full to ensure proper release of lien on collateral held in accordance with applicable laws and regulations
Resolve member inquiries or disputes related to mortgage billing statements, address discrepancies, payment posting, escrow analysis, 1098-Mortgage Interest Statements, etc.
Perform research, validation, and file maintenance as needed on a variety of departmental reports to ensure accuracy of data input and reporting
Explain Tax and Insurance Account Disclosure Statement to members, including surplus, shortages, and deficiencies
Resolve flood zone disputes, communicate with third-party vendors, and perform file maintenance as required
Communicate to members the final determinations based on laws and regulations for flood insurance
Produce written mortgage payoff letters from the host computer system or mortgage servicing system according to established guidelines and within regulatory time frames
Monitor and track real estate property tax requirements for members’ escrow accounts in accordance with applicable laws and regulations
Assist with review, editing, and processing of data for 1098-Mortgage Interest Statement reports
Implement required performance standards for quality, communication, promptness, and identifying member needs
Maintain knowledge of current policies, procedures, and applicable laws or regulations
Support branch and call center staff through ChangeGear tickets, providing prompt, professional, and clear feedback to tickets
Review, process, and input information in the mortgage servicing system for ACH payment processing
Collaborate with EFT Department and members to resolve discrepancies
Attend educational events to increase professional knowledge

Qualifications:

High school diploma or equivalent
2+ years of progressively responsible mortgage or loan servicing experience, preferably with a financial institution
Ability to work in a high volume, fast-paced environment
Ability to work independently and in a team-oriented environment
Proficient in resolving members’ concerns
Ability to effectively handle complex members’ situations and escalate matters accordingly
Proficient in Microsoft Office software, including MS Excel and MS Word
Ability to prioritize tasks by effectively managing competing and changing priorities to meet required deadlines
Accurate, detail-oriented, and organized with task management
Ability to analyze and resolve difficult and complex problems
Proficient communication written, verbal and interpersonal skills to interact effectively with members, staff, vendors, and government regulators
Ability to communicate information requiring explanation or interpretation

Benefits

Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
Community Involvement: Paid Volunteer Hours
Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

#LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Apply Now

Refine Your Search

mortgage specialist jobs in tampa fl

Mortgage Servicing Specialist

Training Specialist

PCB Client Support Specialist III - RJ Bank

Senior Client Specialist

Banking Specialist

Consumer Banking Relationship Specialist (Relationship Banker)

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