Top 196 Senior customer support representative Jobs in Tampa Fl

Customer Service Representative
VasoTechnology powered by NetWolves —Tampa, FL
- $17 - $19 an hour
- Overnight shift
- Background check
- Microsoft Excel
- Customer service
- Paid training
- Paid holidays
Quick Apply
Entry Level Sales Representative
Scotlynn —Tampa, FL
- $48,000 - $53,000 a year
- Email
- Office
- Business development
- US work authorization
Quick Apply
Sales Development Representative
Levitate —Tampa, FL
- $42,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Bilingual Inside Sales Representative for Manufacturing Company
Southeast Steel Systems —Tampa, FL
- Full-time
- Spanish
- Computer literacy
- Bachelor of Science
Quick Apply
6d
Florida Managing Director
Unum Group —Tampa, FL
- Full-time
- Office
- Bachelor's degree
- Travel
- Loan repayment program
- Disability insurance
6d
Senior Outside B2B Sales Executive
Wholesale Payments —Florida
- $93,489 - $223,999 a year
- Full-time
- Remote
- Business development
- Fair chance
- Senior level
- Paid training
- Health savings account
Quick Apply
Senior Carrier Account Representative
Arrive Logistics —Tampa, FL
- Full-time
- Customer service
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Representative, Health Plan Provider Relations
Molina Healthcare —Tampa, FL
- $19.84 - $38.69 an hour
- Medical office experience
- Mid-level
- Training & development
- Health insurance
10d
DESKTOP SUPPORT TECHNICIAN (ONSITE/NOT REMOTE)
Aero Simulation, Inc. (ASI) —Tampa, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Senior Front Desk Representative
Evara Health —Saint Petersburg, FL
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Center Operations Specialist
USO —Tampa, FL
- Full-time
- Background check
- Mid-level
- Leadership
- Tuition reimbursement
- Military leave
Sr Customer Service - Intermodal
QC Intermodal —Tampa, FL
- Full-time
- Google Workspace
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Quick Apply
STINGRAI Field Service Rep
HII —Tampa, FL
- $71,126 - $125,000 a year
- Email
- Mid-level
- Master's degree
- High school diploma or GED
- Paid holidays
- Health insurance
Patient Representative
MD Now —Saint Petersburg, FL
- Full-time
- Urgent Care
- Travel
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Data Integrity Analyst (SkillBridge)
NexTech Solutions LLC —Tampa, FL
- Hybrid work
- Military
- English
- Mid-level
11d
Assistant District Manager
Inframark —Tampa, FL
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
12d
Senior Vice President, Customer Success
Ashley Furniture Industries, LLC. —Tampa, FL
- Bachelor's degree
- Travel
- US work authorization
- Profit sharing
- Health insurance
OPS - SENIOR CLERK - 36999001
The State of Florida —Tampa, FL
- $17 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Senior Business Development Representative
Arrive Logistics —Tampa, FL
- Full-time
- Mid-level
- Office
- Business development
- Paid parental leave
- Paid holidays
Quick Apply
Business Development Representative
Simple Syllabus —Tampa, FL
- $60,000 - $70,000 a year
- Full-time
- Sales
- Bachelor of Science
- Research
- Health insurance
- Dental insurance
Quick Apply
4d

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Customer Service Representative

VasoTechnology powered by NetWolves -
Tampa, FL

Quick Apply

Job Details

Full-time
$17 - $19 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
On-the-job training
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer communication
Microsoft Excel
Customer service
Word embeddings
English
Microsoft Office
Managing clients in a customer support role
Desktop applications
Help desk systems
Organizational skills
Telecommunication
Productivity software
Phone etiquette

Full Job Description

NetWolves offers a new view into Enterprise IT. Our proprietary tools, highly skilled people and tailored processes provide a personalized view into our customers' IT Ecosystem. We have the ability to customize solutions based on specific business drivers. NetWolves was established in 1998 and is based out of Tampa, FL.

Full benefits package includes:

Four medical plans to choose from. The company pays 100% of the cost under the Base plan for Employee Only coverage and shares the cost off all other plans and plan tier enrollments.
Dental and Vision - 50% of the monthly premium paid for by the company.
FSA Program
Company-paid basic short and long term disability and life insurance.
401k Retirement Plan with company match.
Nine paid holidays plus up to two floating holidays.
Paid vacation and personal time

This position reports directly to the Sr. Manager.

Position Summary:

The Customer Service Representative (CSR) will be responsible for providing exceptional support to our valued customers and managing internal and external relationships. This position requires an understanding of telecom products and services fundamentals, advanced PC and HelpDesk-related application skills and a thorough understanding of job responsibilities. Additional training will be provided.

Growth Paths: Service Management, Account Management, Project Management, Sales

Keys to Success: Customer-Focused: ability to provide a quality of excellence, putting our customers first; Organized: ability to manage and track internal and external communications; Detail-Oriented – precise, focused and able to provide detailed notes and updates.

Requirements:

4 years in Customer service experience (Required).
2 years of working knowledge in networking and IT helpdesk related skills (Required).
An understanding of telecom services and products fundamentals.
Demonstrated ability to identify and resolve customer issues while providing exceptional customer experience.
Ensure responsiveness is timely to all user-groups.

Responsibilities:

Adhere to a customer-focused process to support service requests, implementation, and escalation activities.
Resolve customer service issues in a timely, professional manner.
Manage external and internal relationships with timely and accurate communications.
Provide ongoing support for customer’s billing, MACD, and product requests.
Identify periodic risk assessment of overall process.
Identify periodic process improvements (based on direct and indirect factors).
Organize and secure communications documents (written and electronic).
Ensure customer satisfaction (all user-groups).

Experience and Skills Required:

Excellent verbal and written communication skills.
Advanced organization skills.
Project Management Experience desired.
Advanced knowledge of MicroSoft Office, specifically Word and Excel.
Advanced PC and HelpDesk-related application skills.
Ability to operate in an entrepreneurial environment

his job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Application Question(s):

To what extent is your knowledge of the telecom industry?

Experience:

HelpDesk: 1 year (Required)

Location:

Tampa, FL 33634 (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

senior customer support representative jobs in tampa fl

Customer Service Representative

Entry Level Sales Representative

Sales Development Representative

Bilingual Inside Sales Representative for Manufacturing Company

Florida Managing Director

Senior Outside B2B Sales Executive

Senior Carrier Account Representative

Representative, Health Plan Provider Relations

DESKTOP SUPPORT TECHNICIAN (ONSITE/NOT REMOTE)

Senior Front Desk Representative

Center Operations Specialist

Sr Customer Service - Intermodal

STINGRAI Field Service Rep

Patient Representative

Data Integrity Analyst (SkillBridge)

Assistant District Manager

Senior Vice President, Customer Success

OPS - SENIOR CLERK - 36999001

Senior Business Development Representative

Business Development Representative

I want to receive the latest job alert for senior customer support representative in tampa fl

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