Top 12 senior technical support Jobs in tampa fl

IT Support Specialist
Holland & Knight LLP —Tampa, FL
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid parental leave
ITS Sr Technology Support Specialist
Lithia Home Office —Temple Terrace, FL
- $70,000 - $105,000 a year
- Full-time
- 18 years or older
- Windows
- 8 years
- Employee stock purchase plan
- Paid holidays
Quick Apply
Senior RIA Operations Consultant
Concurrent Investment Advisors —Tampa, FL
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
3d
Sr. Desktop Support Analyst, Progression
Tampa Electric Company —Lutz, FL
- 8 hour shift
- Computer Science
- Research
- Mid-level
- Paid holidays
- Dental insurance
1d
Sr Service Desk Technician
Occam Solutions —Tampa, FL
- $60,000 a year
- Weekends as needed
- Windows
- Team management
- Mentoring
Quick Apply
IT Service Desk Support Senior Specialist
Holland & Knight LLP —Brandon, FL
- Full-time
- Background check
- Mid-level
- Office
- Profit sharing
- Paid parental leave
IT Training Delivery Manager
Holland & Knight LLP —Tampa, FL
- Full-time
- Background check
- 7 years
- Writing skills
- Profit sharing
- Paid parental leave
Senior Specialist, Help Desk Support
Raymond James Financial, Inc. —Saint Petersburg, FL
- Full-time
- Hybrid work
- Mid-level
- Travel
- Computer networking
- Paid holidays
- Health insurance
IT Regional Trainer
Holland & Knight LLP —Tampa, FL
- Full-time
- Background check
- Classroom
- 5 years
- Profit sharing
- Paid parental leave
Senior Systems Support Analyst
Greystar Real Estate Partners LLC —Tampa, FL
- Email
- Word processing
- Research
- Mid-level
- Paid parental leave
- Paid holidays
6d
Trading Systems Support Senior Associate
Webull Financial —Saint Petersburg, FL
- $90,000 - $115,000 a year
- Full-time
- System design
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
1d
Multi Domain - Senior Master Trainer
S2Technologies —Tampa, FL
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
1d

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IT Support Specialist

Holland & Knight LLP -
Tampa, FL

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Job Details

Full-time

Benefits

Profit sharing
Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance

Qualifications

Mobile device support
Incident report management
Incident management software
Word embeddings
Printer (troubleshooting support)
Bachelor's degree
Video conferencing software
On-site repair services (office equipment)
Desktop (troubleshooting support)
Customer support ticket management
AV system troubleshooting
Video conferences (communication methods)
Peripheral hardware support
Ticketing system technical support

Full Job Description

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position is based in our Tampa office.

Description:

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that supports all PCs, phones, AV equipment, IT peripherals and IT Infrastructure in the office. The position reports to an IT Support Manager.

Key Responsibilities Include:

Support all PCs, phones, IT peripherals and IT infrastructure in the office
Document work in IT incident ticketing system thoroughly
Provide support to incidents that are escalated from IT Technicians or the Service Desk
Provide technical support during events, conferences and meetings, on site and off site as needed
Support office administration activities, projects and priorities as assigned
Participate with internal IT groups during projects and activities
Respond to power, HVAC, network and other outages, planned and unplanned in the office
Special projects and duties as assigned

Qualifications:

3+ years Corporate Environment
3+ years Technical Support Experience
Experience using and supporting Microsoft Windows 10, Microsoft Office Suite, especially Outlook and Word
Experience supporting and troubleshooting Cisco VoIP phone and voicemail system
Experience supporting and troubleshooting web conferencing - especially Zoom and Microsoft Teams
Experience using and supporting Apple and Android mobile devices and OSes
Experience configuring and supporting printers and multifunction devices
Experience using ServiceNow to log IT Incidents
Network troubleshooting knowledge
General experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.)
Experience supporting and troubleshooting audio-visual equipment
Strong customer service orientation, with a can-do attitude and follow-through skills
Possess analytical and problem solving skills
Work well with others in a team environment requiring minimal supervision
Strong overall written and oral communication skills
Ability to effectively contribute to project documentation
Ability to contribute and positively impact internal specialty support team or a major project
Capable of traveling for business and working in different H&K sites independently
Capable of lifting and moving equipment weighing as much as 50 lbs.
Ability to work onsite at H&K offices

Minimum Education:

Bachelor’s degree
IT Certifications (ITIL Foundations, A+, etc….) or demonstrated equivalent experience

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact [email protected].

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.

Apply Now

Refine Your Search

senior technical support jobs in tampa fl

IT Support Specialist

ITS Sr Technology Support Specialist

Senior RIA Operations Consultant

Sr. Desktop Support Analyst, Progression

Sr Service Desk Technician

IT Service Desk Support Senior Specialist

IT Training Delivery Manager

Senior Specialist, Help Desk Support

IT Regional Trainer

Senior Systems Support Analyst

Trading Systems Support Senior Associate

Multi Domain - Senior Master Trainer

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