IT Support Engineer L1
Brenntag North America LLC —Midland, TX
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
Quick Apply
9d
Help Desk Technician I
Ranger Energy Services —Midland, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
PT IT Customer Service Technician
MIDLAND COLLEGE —Midland, TX
- $15.50 an hour
- Extended hours
- Classroom
- Clean driving record
- Office
Desktop Specialist
Computer Transition Services, LLC —Midland, TX
- From $20 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
8d
IT Security Specialist
Sunbridge Energy Services —Tarzan, TX
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Sr. Support Analyst
Permian Resources —Midland, TX
- Full-time
- Computer Science
- Computer literacy
- Mid-level

Other jobs to consider

Find your next job by exploring related positions.

Campus IT Tech (Midland) - Part Time
MD MIDDLE SCHOOL —Midland, TX
“Sensitive data” for purposes of this section means social security or other government-issued identification numbers, medical or health information, account…
$25 an hour
IT Support Engineer L1
Brenntag North America LLC —Midland, TX
High school diploma or GED required; Associate's or bachelor’s degree in IT, Computer Science, or related field preferred (We are flexible with this, the person…
Quick Apply
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
IT Helpdesk Support
American Freight Management Company —Dublin, OH
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required. Strong problem-solving and analytical skills.
$17 - $25 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it help desk support in tarzan, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it help desk support jobs near tarzan, tx

IT Support jobs in Midland, TX

Desktop Technician jobs in Greenwood Village, CO

Aircraft Maintenance Technician jobs in Miami, FL

Hospital Lab Technician jobs in Boston, MA

Desktop Technician jobs in Palm Springs, CA

Behavior Technician jobs in Berkeley, CA

Lube Technician jobs in Kansas City, MO

Desktop Technician jobs in West Haven, UT

Desktop Technician jobs in Beverly Hills, CA

It Security Specialist jobs in Biloxi, MS

It Security Specialist jobs in Remote

It Help Desk jobs in Baltimore, MD

It Security Specialist jobs in Georgia

It Security Specialist jobs in Springdale, AR

Document Specialist jobs in Cleveland, OH

Reading Specialist jobs in Massachusetts

Senior Support Analyst jobs in Plano, TX

Brookdale Senior Living jobs in Overland Park, KS

Finance Analyst Fashion Industry jobs in New York, NY

Senior Support Analyst jobs in Nashville, TN

IT Support Engineer L1

Brenntag North America LLC -
Midland, TX

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Paid parental leave
Health insurance
On-the-job training
Parental leave
Employee assistance program

Qualifications

High school diploma or GED

Full Job Description

Your Role

KEY RESPONSIBILITIES

Technical Support & Troubleshooting

Troubleshoot software problems across the Windows environment, including OS-level issues, application errors, and configurations
Assist with network connectivity issues (Wi-Fi, VPN, LAN)
Perform basic Active Directory tasks: password resets, account unlocks, user provisioning
Support onboarding and offboarding processes including equipment setup and decommissioning

Ticketing & Documentation

Log, track, and manage all support requests and incidents in the ticketing system (ServiceNow, Jira Service Management, or equivalent)
Accurately document troubleshooting steps, resolutions, and recurring issues
Escalate unresolved or complex issues to Level 2/Level 3 support with full documentation
Contribute to and maintain the internal knowledge base

Customer Service & Communication

Deliver courteous, clear, and professional support to end users in person, via phone, email, and remote tools
Set and manage user expectations regarding resolution timelines
Follow up on open tickets to ensure user satisfaction and timely closure
Act as a calm, reliable point of contact during technical disruptions

Your Profile

Education & Experience

High school diploma or GED required; Associate's or bachelor’s degree in IT, Computer Science, or related field preferred (We are flexible with this, the person can have IT licenses as well, or experience will count as well.
1–2 years of experience in a help desk, IT support, or desktop support role
Equivalent combination of education and hands-on experience will be considered

Skills

Proficiency in troubleshooting Windows 10/11 environments; macOS experience a plus
Hands-on experience with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar)
Familiarity with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
Basic understanding of networking concepts: DNS, DHCP, TCP/IP, VPN
Experience with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop)
Strong verbal and written communication skills
Ability to explain technical concepts clearly to non-technical users
Excellent time management and ability to prioritize multiple open tickets
Patient, empathetic, and professional demeanor under pressure
Self-motivated with a desire to learn and grow within IT

Additional Qualifications

CompTIA A+, CompTIA Network+, or ITIL Foundation certification
Bilingual (English/French) a plus for the Montreal location
Experience in a corporate or enterprise IT environment

Our Offer

We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
Paid parental leave
Education assistance program
Employee assistance program
Various healthcare plan options as well as 401(k)

INTERESTED?

We look forward receiving your application.

Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant’s actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at [email protected] (phone, tty, fax, email, etc.).

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

Brenntag TA Team

Quick Apply

Refine Your Search

it help desk support jobs in tarzan, tx

IT Support Engineer L1

Help Desk Technician I

PT IT Customer Service Technician

Desktop Specialist

IT Security Specialist

Sr. Support Analyst

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for it help desk support in tarzan, tx

Explore jobs in more locations

Your Role

Your Profile

Our Offer

Brenntag TA Team

Job Seeker Tools

Employer Tools

Browse

Stay Connected