Top 92 Customer care coordinator Jobs in Taunton Ma

Customer Care Coordinator - Delivery Sched. I
Numotion —Taunton, MA
- $19.98 - $25.98 an hour
- Overtime
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
9d
Patient Registration Coordinator - Tufts Special Care Dental Clinics
Tufts University —Taunton, MA
- $25.20 - $34.90 an hour
- Dental office
- HIPAA
- Mid-level
- Dental insurance
Patient Care Coordinator
Hayden Optometric —Mansfield, MA
- $21.01 - $28.00 an hour
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Client Coordinator
Maxim Healthcare —Taunton, MA
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Patient Care Coordinator - Home Health
Elmwood Home Care —Taunton, MA
- Full-time
- Customer service
- HIPAA
- Mid-level
Patient Care Coordinator
Specialty1 Partners —Mansfield, MA
- $28 - $32 an hour
- Dental office
- Surgery
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
MH Patient Access Coordinator I
Brown University Health —Taunton, MA
- $19.43 - $28.36 an hour
- Part-time
- Hospital
- Medical office experience
- HIPAA
Patient Access Coordinator
Brown University Health —Attleboro, MA
- $18.30 - $26.66 an hour
- Part-time
- Surgery
- Hospital
- Medical office experience
Office Coordinator-Oncology
Southcoast Health System, Inc. —Fall River, MA
- $18.88 - $30.44 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- 403(b) matching
- Tuition reimbursement
Wound Care Coordinator
Southcoast Health System, Inc. —Fall River, MA
- $18.73 - $31.51 an hour
- Full-time
- Microsoft Excel
- Hospital
- Mid-level
- 403(b) matching
- Tuition reimbursement
Front Desk Chiropractic assistant/ Patient care coordinator ( part time)
Polochick Chiropractic & Wellness —New Bedford, MA
- From $20 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
4d
Oral Surgery Patient Coordinator
Norwell Oral Surgery and Dental Implant Center —Norwell, MA
- From $25 an hour
- Part-time
- Dental office
- Surgery
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Dental Front Office Admin- Experienced
Azure Dental —Marshfield, MA
- $24 - $28 an hour
- Full-time
- Dental office
- HIPAA
- Mid-level
- Paid training
- Continuing education credits
Quick Apply
New Patient Coordinator
Dana-Farber Cancer Institute —Attleboro, MA
- $45,500 - $54,400 a year
- Full-time
- Customer service
- Medical office experience
- Mid-level
Practice Coordinator/Patient Representative
Dana-Farber Cancer Institute —Foxborough, MA
- $49,400 - $55,800 a year
- Per diem
- Hospital
- Mid-level
- Administrative experience
SAH Patient Access Coordinator I
Brown University Health —Attleboro, MA
- $18.30 - $26.66 an hour
- Full-time
- Surgery
- Hospital
- Medical office experience
Patient Care Coordinator (Intake) - Home Health
Elmwood Home Care —Providence, RI
- Full-time
- Customer service
- HIPAA
- Mid-level
Practice Coordinator II
Dana-Farber Cancer Institute —Attleboro, MA
- $47,800 - $71,700 a year
- Full-time
- Hospital
- Mid-level
- 3 years
Endoscopy Scheduling Coordinator
Prima Care —Fall River, MA
- Full-time
- Anatomy knowledge
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Care Coordinator
TruGreen Limited Partnership —Franklin, MA
- $20 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply

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Customer Care Coordinator - Delivery Sched. I

Numotion -
Taunton, MA

Apply Now

Job Details

$19.98 - $25.98 an hour
9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Service scheduling
Individual consumer customer service

Full Job Description

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

JOB PURPOSE:

Schedules deliveries and coordinates the timely provision of services for Rehab and Aftersale order types.

Pay Range: $19.98 to $25.98. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

KEY RESPONSIBILITIES:

Assists customers, referral sources and Numotion team members with Rehab and Aftersale delivery scheduling, enters and maintains accurate data in all applicable order tracking systems.

Communicates with clients and referral sources to find the optimal or recommended scheduling availability for their appointment.

Enters updates into all applicable order tracking systems, ensuring all efforts are made to optimize ATP and seating technician schedules.

Responds to customer and referral source inquiries and requests in a timely manner working with other staff members to increase customer satisfaction and turnaround times.

Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.

Meets all set productivity and performance standards.

Participates in Rehab initiatives to continuously improve department results.

Other duties as assigned.

Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.

Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

High school diploma or general education degree (GED) or equivalent combination of experience and education.

Minimum one year of customer service experience or dispatching/routing experience.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

Strong communication skills, both written and verbal

Strong listening, organization and priority setting skills.

Ability to work in a fast-paced environment and juggle multiple priorities.

Ability to think quickly, assess a situation and make a sound decision.

Ability to provide best-in-class customer service

Knowledge of complex rehab equipment and products

Prior experience working in durable medical equipment industry

Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.

Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to meet essential functions of the position with reasonable accommodations as necessary.

Frequent use of hands, wrists, fingers associated with computer equipment.

Prolonged periods of time working at a desk and/or on a computer.

Occasionally move and reach with arms and hands.

Ability to communicate effectively.

Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Required Skills

Customer service experience. Computer skills and familiar with Outlook and excel. Scheduling and routing. Good problem solving skills

Apply Now

Refine Your Search

customer care coordinator jobs in taunton ma

Customer Care Coordinator - Delivery Sched. I

Patient Registration Coordinator - Tufts Special Care Dental Clinics

Patient Care Coordinator

Client Coordinator

Patient Care Coordinator - Home Health

Patient Care Coordinator

MH Patient Access Coordinator I

Patient Access Coordinator

Office Coordinator-Oncology

Wound Care Coordinator

Front Desk Chiropractic assistant/ Patient care coordinator ( part time)

Oral Surgery Patient Coordinator

Dental Front Office Admin- Experienced

New Patient Coordinator

Practice Coordinator/Patient Representative

SAH Patient Access Coordinator I

Patient Care Coordinator (Intake) - Home Health

Practice Coordinator II

Endoscopy Scheduling Coordinator

Customer Care Coordinator

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