Top 14 Switchboard operator Jobs in Taunton Ma

Operator, Telecommunications - 20.5h Various Shifts
Sturdy Health —Attleboro, MA
- $15.67 - $23.50 an hour
- Part-time
- Hospital
- Computer literacy
- Medical office experience
- Health insurance
- Dental insurance
Switchboard Operator
Signature Healthcare —Brockton, MA
- $19 - $23 an hour
- Part-time
- English
- Hospital experience
- Entry level
Quick Apply
Switchboard Operator
Beth Israel Lahey Health —Plymouth, MA
- $17.69 - $29.77 an hour
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Hospital
SAH Switchboard Operator
Brown University Health —Fall River, MA
- $17.33 - $25.26 an hour
- Night shift
- Hospital
- High school diploma or GED
- Typing
- On-the-job training
6d
Telephone Operator (SW)
CharterCARE of Rhode Island —North Providence, RI
- Per diem
- Hospital
- High school diploma or GED
- Entry level
Telephone Operator (SW)
CharterCARE Health of Rhode Island, Inc —North Providence, RI
- Per diem
- Hospital
- High school diploma or GED
- Entry level
PBX Operator / Switchboard
Landmark Medical Center —Woonsocket, RI
- Per diem
- Acute care
- Hospital
- High school diploma or GED
6d

More jobs to discover

Find similar jobs that you might be interested in.

Operator, Telecommunications - 20.5h Various Shifts
Sturdy Health —Attleboro, MA
Operate the hospital’s central telephone switchboard system, answering and directing incoming calls in a professional and timely manner.
$15.67 - $23.50 an hour
Switchboard Operator
Signature Healthcare —Brockton, MA
Operates a multi-position switchboard, including paging and beeper systems. Must be able to speak the English language in an understandable manner and convey…
$19 - $23 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…
Night Auditor
Middletown Hotel Management —Columbus, OH
Prior front desk or hotel experience preferred. Knowledge of hotel amenities and ability to provide clear directions to guests.
$16 - $17 an hour
Quick Apply
11h

Show more jobs in cities nearby

I want to receive the latest job alert for switchboard operator in taunton ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

switchboard operator jobs near taunton ma

Switchboard Operator jobs in Brockton, MA

Switchboard Operator jobs in Baltimore, Md

Switchboard Operator jobs in Kentucky

Plant Operator jobs in New Orleans, La

Train Operator jobs in Denver, Co

Switchboard Operator jobs in Minneapolis, Mn

Switchboard Operator jobs in Wisconsin

Forklift Operator jobs in Salisbury, Nc

Heavy Equipment Operator jobs in Worcester, Ma

Telecommunications Operator jobs in Jacksonville, Fl

Telecommunications Operator jobs in Washington, Dc

Heavy Equipment Operator jobs in Killeen, Tx

Telecommunications Operator jobs in Little Rock, Ar

Water Treatment Operator jobs in Virginia

Wastewater Operator jobs in Oregon

Forklift Operator jobs in Newark, Nj

Telecommunications Operator jobs in Milwaukee, Wi

Switchboard Operator jobs in Saint Paul, Mn

Switchboard Operator jobs in Las Vegas, Nv

Machine Operator jobs in New York, Ny

Operator, Telecommunications - 20.5h Various Shifts

Sturdy Health -
Attleboro, MA

Apply Now

Job Details

Part-time
$15.67 - $23.50 an hour

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
Operator switchboards
HIPAA compliance
Phone communication
Computer literacy
HIPAA
High school diploma or GED
Desktop applications
Computer skills
Telephone systems
Productivity software
Clinical confidentiality policies

Full Job Description

Scheduled Weekly Hours: 21

Monday 4:00pm-10:30pm
Tuesday 4:00pm-11:00pm
Every other weekend 7:00am-3:30pm
Every other holiday 7:00am-3:30pm
An occasional 11:00pm-7:00am

The Switchboard Operator is responsible for managing the hospital’s central communication systems, ensuring all incoming and outgoing calls are handled promptly, accurately, and courteously. This role serves as a critical communication link between patients, families, hospital staff, and emergency response teams. The Switchboard Operator operates the phone console, overhead paging, and emergency alert systems, and provides timely support during urgent or code situations. The position requires strong customer service skills, attention to detail, and the ability to remain calm and effective in a fast paced healthcare environment.

Education/Training

High school diploma or equivalent (GED) required

Licenses/Certification:

Required Qualifications and Skills:

Minimum of 1 year of experience in customer service, call center or switchboard experience ideally in healthcare or hospital environment
Ability to operate multi-line telephone systems, paging systems, and communication equipment
Strong verbal communication and interpersonal skills, with the ability to interact professionally with patients, visitors, physicians, and staff.
Ability to work in a fast-paced environment while managing multiple calls and requests simultaneously.
Basic computer proficiency, including the ability to navigate electronic directories, hospital
systems, and standard office software.
Demonstrated attention to detail and accuracy when routing calls and relaying information.
Ability to maintain confidentiality of patient and organizational information in accordance with HIPAA and hospital policies.
Ability to remain calm and respond appropriately during emergency situations, including activation of hospital emergency codes.
Strong organizational and problem-solving skills with the ability to prioritize tasks effectively.

Preferred Qualifications and Skills:

Prior experience in a hospital, healthcare facility, or medical office setting.
Familiarity with hospital emergency code procedures and paging systems.
Experience using hospital communication systems, electronic directories, or electronic health record (EHR) systems.
Demonstrated ability to manage high call volumes while maintaining professionalism and accuracy
Strong customer service background, particularly in patient-facing or service-oriented environments.
Experience coordinating communication with clinical staff, security, and hospital departments in a fast-paced environment.

Essential Job Functions:

Operate the hospital’s central telephone switchboard system, answering and directing incoming calls in a professional and timely manner.
Route calls to appropriate departments, physicians, staff, or patient rooms while ensuring accuracy and confidentiality.
Provide general information to callers regarding hospital services, visiting hours, department locations, and contact information.
Respond to and activate emergency codes and alerts in accordance with hospital emergency procedures and communication protocols.
Monitor multiple communication systems, including phone lines, paging systems, overhead announcements, and emergency notification systems.
Perform overhead paging for physicians, clinical staff, and hospital announcements when necessary.
Maintain accurate logs and documentation of calls, emergency alerts, and communications as required by hospital policy.
Assist patients, visitors, and staff by responding to inquiries and directing them to the appropriate resources.
Ensure confidentiality of patient and hospital information in compliance with HIPAA and organizational policies.
Collaborate with security, nursing units, and other departments to ensure effective communication during routine operations and emergency situations.
Maintain a calm and professional demeanor while handling high call volumes and urgent situations.
Report communication system issues or operational concerns to supervisors or the appropriate department.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AGE AND DIVERSITY RELATED CRITERIA:

Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.

ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to perform the essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

PHYSICAL DEMANDS:

Mostly sitting while working at a computer and phone console
Frequent hand and finger use for typing and operating communication equipment
Ability to see computer screens and written information clearly
Ability to hear callers, alarms, and overhead announcements
Clear speaking ability for phone and in‑person communication
Occasional standing, walking, reaching, or bending
May occasionally lift or move items up to 10 pounds
Ability to focus, multitask, and respond calmly in a fast‑paced or emergency environment

Salary Range: $15.67-$23.50

Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Apply Now

Refine Your Search

switchboard operator jobs in taunton ma

Operator, Telecommunications - 20.5h Various Shifts

Switchboard Operator

Switchboard Operator

SAH Switchboard Operator

Telephone Operator (SW)

Telephone Operator (SW)

PBX Operator / Switchboard

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for switchboard operator in taunton ma

Explore jobs in more locations

Salary Range Details

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Job Seeker Tools

Employer Tools

Browse

Stay Connected