Top 17 Parts advisor Jobs in Temecula Ca

Automotive Service Advisor- Hoehn Audi Temecula
Hoehn Motors —Temecula, CA
- $17 an hour
- 8 hour shift
- Sales
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Parts Counter
Airstream Inland Empire —Temecula, CA
- $20 - $28 an hour
- Full-time
- Dealership
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
RV Parts Counter Associate
Airstream Inland Empire —Temecula, CA
- $18 - $23 an hour
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Paid holidays
- Disability insurance
Service Advisor
Gosch Ford Temecula —Temecula, CA
- $75,000 - $80,000 a year
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
(USA) Tire and Battery Service Advisor
Sam's Club —Murrieta Hot Springs, CA
- $21 - $29 an hour
- 18 years or older
- High school
- Driver's License
- Paid jury duty
- Disability insurance
Service Advisor
Hello Subaru of Temecula —Temecula, CA
- $25 - $38 an hour
- Full-time
- Clean driving record
- Sales
- Dealership
- Paid holidays
- Health insurance
Quick Apply
12d
Service Advisor
BMW of Murrieta —Murrieta, CA
- $16.90 an hour
- Weekends as needed
- Dealership
- Ability to walk for extended periods
- 5 years
RV Orientation Specialist/Service Advisor
Airstream Inland Empire —Temecula, CA
- Weekends as needed
- Background check
- Dealership
- Computer literacy
Service Advisor - Audi Temecula
HOEHN AUDI TEMECULA INC —Temecula, CA
- $17 an hour
- Dealership
- Driver's License
- Trade school
7d
Service Advisor - Old Town Temecula Harley Davidson
Wise Auto Group —Temecula, CA
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Paid training
- Paid holidays
Service Advisor
North County Ford —Vista, CA
- $60,000 - $140,000 a year
- 8 hour shift
- Background check
- Dealership
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
Airstream of San Diego —San Marcos, CA
- $70,000 - $80,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sales & Service Advisor
American Tire Depot —Hemet, CA
- $24 - $30 an hour
- Full-time
- Dealership
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Parts Expeditor for Tim Moran Ford Collision Center
Tim Moran Ford —Hemet, CA
- $16.50 an hour
- Full-time
- Sales
- Dealership
- Mid-level
Quick Apply
Service Advisor
Camping World —Menifee, CA
- $50,000 - $75,000 a year
- Full-time
- Computer literacy
- Driver's License
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply

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Automotive Service Advisor- Hoehn Audi Temecula

Hoehn Motors
Temecula, CA

Quick Apply

Job Details

Full-time
$17 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Email customer support
Customer service
Word processing
Computer literacy
Basic math
Driver's License
Driving
Automotive service
Progress management
Telephone systems
Office phone management

Full Job Description

Audi Temecula is looking to expand our Service Department team. We are proud to have some of the best Customer Service Experience scores in the area. As a member of our team you will have an opportunity to be part of the next chapter in Audi Temecula’s success. We are looking for a person that is, customer oriented, friendly, helpful, has good communication skills, and is excited to be around cars and finds Audi’s to be the elite vehicle in the market, then this could be the job for you.

Summary of the Job:

Greets customers, listens to their description of the problems or service needed, determines the type of service required, and prepares repair orders. If a vehicle requires additional repairs not covered in the original order, the advisor procures an estimate for the additional cost and contacts the customer for permission to do the work. A service advisor also answers customer questions, provides customers with regular status updates, provides recommendations for vehicle care and repairs, and clearly explains the work performed to the customer.

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

Helps identify customer’s concerns by asking the customer questions, doing a visual inspection of the vehicle.
Confers with customers about inspection results by technician, recommends corrective procedures, and prepares work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for the service.
Writes a clear description of the customer's concern on the repair order to help the technician locate the problem.
Completes repair orders in accordance with BAR and manufacturer standards.
Explains the work performed and the repair order charges to the customer.
Explains the results of Multipoint Inspections.
Maintains knowledge of manufacturer’s new car warranty, certified pre-owned program, and all products and service contracts sold by the Sales Department.
Refers to service history, inspects vehicle, and recommends additional needed service.
Establishes customer's method of payment. Receives cash, checks, and credit card payments from customers; records amount received. Makes change and issues receipts to customers
Handles customer complaints.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customers to confirm issues as needed.
Advises customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes a “promised time” and coordinates with technician performing work.
Obtains customer's signature on repair order and any other required paperwork; provides customers with copies.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
Closes repair orders as appropriate.
Uses the most up-to-date manufacturer and dealership information, procedures, and tools
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed.
Participates in dealership and manufacturer training programs, achieving the certification levels directed by management.
Demonstrates vehicle functions to customer as needed.
Maintains a professional appearance.
Keeps work area clean.

QUALIFICATIONS

A Service Advisor must be able to provide excellent customer service and vehicle advice to customers. The advisor must be able to manage the efficient progress of multiple open repair orders and provide regular updates to clients while maintaining proper documentation of customer concerns, shop diagnosis, and corrective measures taken. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TECHNOLOGICAL APTITUDE

General computer, email, and word processing skills
Ability to become quickly proficient in using the service-related functions in several software and web-based systems, such as the Dealership’s Management System, the Manufacturer’s online service portals, and the dealership’s shop efficiency system.
Ability to absorb, retain, and demonstrate vehicle technology information
Ability to become quickly proficient in using the basic features of the dealership’s telephone system (i.e. answering calls, transferring calls, putting calls on hold, etc.)

LANGUAGE & COMMUNICATION SKILLS

Ability to communicate courteously, professionally, and effectively in person, through email, and over the telephone.
Ability to respond effectively to sensitive inquiries or complaints from customers.
Ability to write business correspondence
Ability to read, analyze, and interpret documents such as
Repair Orders
technical procedure instructions
general business communications
safety rules
training material
CSI reports
Vehicle History reports
Warranty/Service Contract documentation
Ability to tailor communication style to suit various customer preferences

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License
Must be insurable by Company Standards

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to calculate figures and amounts such as discounts, proportions, and percentages.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

PAY

$17 per hour plus commission, bringing an expected monthly range of $9,000-$14,000 per month

Why Hoehn Motors?

The Hoehn family has been in the automobile business since the 1920s. In 1938, T.W. Hoehn was awarded a Chevrolet franchise in Memphis, Tennessee. He passed that dealership to his son, T.W. Hoehn, Jr., when he retired in 1950. T.W. Hoehn, Jr., expanded their Hoehn Chevrolet footprint across the country, adding franchises in St. Louis, Kansas City and Beverly Hills. In 1970 he sold the dealerships and retired to La Jolla. In 1975, he saw an opportunity to buy Brooking Oldsmobile-Honda-Mercedes in Car Country Carlsbad, one of the first “auto-malls” in the country. His timing was serendipitous, as 1975 saw the end of a recession and the rapid economic and population growth of North County, as well as the surge in popularity of Honda and Mercedes-Benz in the U. S. marketplace. Mr. Hoehn was quickly joined by his sons, Bill and Bob, who continue to oversee the day-to-day operations of the business alongside their children- Ted, Adrienne, Jo Hannah and Susanah. Today, the Hoehn Family of Dealerships proudly represents 8 brands in Carlsbad (Acura, Audi, Honda, Jaguar, Land Rover, Porsche, Mercedes-Benz and Sprinter) and a second Audi dealership in Temecula. The family owned and operated dealerships are proud to offer a world-class inventory, staff and customer service. Visit any of our dealerships today and see for yourself how we’ve continued to set the standard in dealerships for almost 100 years and four generations!

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Work Days:

Monday to Friday

Experience:

Automotive service: 1 year (Preferred)

License/Certification:

California Driver's License (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

parts advisor jobs in temecula ca

Automotive Service Advisor- Hoehn Audi Temecula

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