Top 9165 Customer experience team lead Jobs in Tempe, Az

Total Rewards Coordinator I
Sprouts Farmers Market —Phoenix, AZ
- Full-time
- HIPAA
- Research
- Mid-level
- Paid parental leave
- Health savings account
Representative - Admissions Services
HonorHealth —Tempe, AZ
- PRN
- Hospital
- HIPAA
- High school diploma or GED
Client Success Representative (Remote)
Demand.com —Phoenix, AZ
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Team Manager - Scottsdale
Louis Vuitton —Scottsdale, AZ
- $95,000 - $105,000 a year
- Full-time
- Merchandising
- Mid-level
- Business development
- Disability insurance
- Health insurance
Customer Experience Supervisor
W.W. Grainger —Tempe, AZ
- $62,300 - $103,900 a year
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Dental insurance
6d
Customer Onboarding Specialist
evolvedMD —Scottsdale, AZ
- $75,000 - $90,000 a year
- Hybrid work
- Psychiatry
- Mid-level
- Office
- 401(k) matching
Quick Apply
Customer Success Manager
Tyler Technologies —Phoenix, AZ
- $80,000 - $125,000 a year
- Sales
- Public speaking
- Contracts
Quick Apply
SAINT LAURENT Senior Client Advisor Scottsdale
Saint Laurent —Scottsdale, AZ
- Full-time
- English
- Senior level
- Leadership
7d
Customer Experience Team Lead
Whatnot —Phoenix, AZ
- $90,000 - $100,000 a year
- Full-time
- Remote
- 5 years
- SQL
- Supervising experience
- Paid parental leave
- Health insurance
Front Desk Manager
Marriott International, Inc —Scottsdale, AZ
- $56,000 - $70,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Store Leader
Kate Spade —Chandler, AZ
- $30.00 - $44.75 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Commuter assistance
- Paid parental leave
Manager, Fraud Operations
Whatnot —Phoenix, AZ
- $140,000 - $160,000 a year
- Full-time
- Remote
- Presentation skills
- Senior level
- 4 years
- Paid parental leave
- Health insurance
Department Manager
REI (Recreational Equipment Inc.) —Phoenix, AZ
- $25.24 - $31.58 an hour
- Mid-level
- Retail management
- Health insurance
- Employee discount
Receptionist - State Farm Agent Team Member
Tammy White - State Farm Agent —Chandler, AZ
- $65,000 - $80,000 a year
- Full-time
- Office
- Children
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Manager, Entertainment and Sports Relations
Make-A-Wish America —Phoenix, AZ
- $61,916 - $68,000 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Paid holidays
Assistant Store Manager - Customer Experience
PetSmart —Scottsdale, AZ
- $27.49 - $45.34 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Customer Success Associate
Fullbay —Phoenix, AZ
- $55,000 - $66,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Communication skills
Quick Apply
11d
Sales Associate
BoxLunch & Hot Topic —Tempe, AZ
- 18 years or older
- Communication skills
- Entry level
Quick Apply
Assistant Store Manager I
Coach —Tempe, AZ
- $18.50 - $38.25 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Retail Sales Associate
Gap —Tempe, AZ
- Part-time
- Office
- Continuous improvement
- Entry level
- Store discount
- Employee stock purchase plan

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Total Rewards Coordinator I

Sprouts Farmers Market -
Phoenix, AZ

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
Flexible schedule
Life insurance

Qualifications

Customer communication
Confidential information handling
HIPAA compliance
FMLA
State-specific regulations in benefits management
Leave management
Health insurance policy knowledge
COBRA management
HR legal compliance
Research
High school diploma or GED
ADA compliance
Productivity software
Cross-functional collaboration
Cross-functional communication
Disability rights laws

Full Job Description

Overview:
This role is a hybrid/in-office position based in Phoenix, AZ.

The Total Rewards Coordinator will provide assistance to team members, health care providers, and insurance carriers regarding the Sprouts Farmers Market benefits plans including leave administration. This position will provide administrative support in the benefits, leave of absence, unemployment and compensation space. #LI- AD1
Essential Functions:

Provide excellent customer service to both internal and external customers.
Respond to questions, concerns, and inquiries from a variety of parties including team members, dependents, providers, insurance carriers, vendors, regarding the Sprouts Farmers Market benefits plans including leave administration for FMLA, CFRA, and Personal Leave and Compensation.
Administration and coordination of various Sprouts Farmers Market benefits including health insurance, dental, life, vision, and other benefits; including enrollment, terminations, additions, and changes.
Provide information and instruction regarding total rewards including benefit coverage, leave and compensation, applicable procedures and methods to employees, dependents, and COBRA continuants.
Interpret and explain rules and regulations, answer questions, and resolve problems or complaints.
Maintain health insurance benefits and serve as liaison between internal customers, insurance companies and physicians.
Research specific benefits questions by reviewing benefit contracts or calling insurance carriers.
Ensure compliance with and provide guidance and assistance to employees with Family Medical Leave, extended leave and ADA, and Long-Term Disability issues.
Send applicable letters to employees detailing the status of their leave.
Respond to State disability forms.
Partner with LOA Specialist on various leave inquires.
Maintain tracking records for LOA correspondence.
Leads day-to-day unemployment claim process, collecting documentation, and acting as initial degree of contact for inquiries and issues related to unemployment.
Coordinates with third party administrators for unemployment, serves as the liaison for Sprouts.
Participate with other Human Resources staff in answering general questions relating to HR policies, procedures, and operations.
Conduct audits or special research of programs as directed.

Knowledge, Skills, Abilities and Physical Requirements:

High School diploma or equivalent; some college education preferred
Minimum 3 years' experience in benefits and leave administration
Experience with using HRIS (Workday preferred)
Working knowledge of the practices, procedures, and principals of Human Resources and employee benefits and leave administration
Working knowledge of comprehensive employee benefit programs including flexible benefits, federal compliance with COBRA and its ramifications, HIPAA, FMLA, and ADA
Ability to understand, interpret, and communicate policy and procedures associated with employee benefits
Must treat confidential matters in a proper and professional manner
Proficient in Microsoft Office Suite
Strong verbal and written communication skills, analytical and decision-making skills, and ability to work on cross-functional teams

Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/ .
Why Sprouts:
Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.

Apply Now

Refine Your Search

customer experience team lead jobs in tempe, az

Total Rewards Coordinator I

Representative - Admissions Services

Client Success Representative (Remote)

Team Manager - Scottsdale

Customer Experience Supervisor

Customer Onboarding Specialist

Customer Success Manager

SAINT LAURENT Senior Client Advisor Scottsdale

Customer Experience Team Lead

Front Desk Manager

Store Leader

Manager, Fraud Operations

Department Manager

Receptionist - State Farm Agent Team Member

Manager, Entertainment and Sports Relations

Assistant Store Manager - Customer Experience

Customer Success Associate

Sales Associate

Assistant Store Manager I

Retail Sales Associate

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