Top 436 Engagement specialist Jobs in Tempe Az

Patient Engagement Specialist
OnDemand Visit —Scottsdale, AZ
- Monday to Friday
- Remote
- Spanish
- HIPAA
- English
2d
Patient Engagement Specialist - Phoenix, Arizona
Karoo Health —Phoenix, AZ
- Clinic experience
- Mid-level
- 3 years
- Health insurance
13d
Consumer Engagement Specialist - On site
Teleperformance —Scottsdale, AZ
- $25 an hour
- Full-time
- Writing skills
- Analysis skills
- Military encouraged
- Health insurance
- Dental insurance
4d
Customer Onboarding Specialist
evolvedMD —Scottsdale, AZ
- $75,000 - $90,000 a year
- Hybrid work
- Psychiatry
- Mid-level
- Office
- 401(k) matching
Quick Apply
Family and Community Engagement Specialist- Bethune
Phoenix Elementary School District #1 —Phoenix, AZ
- $22.58 - $26.88 an hour
- Weekends as needed
- Background check
- Spanish
- Pass drug screening
- Paid time off
11d
Creative Specialist II
Honeywell Aerospace —Phoenix, AZ
- Full-time
- Mid-level
11d
Engagement Specialist - Phoenix, AZ 85017
Terros Health —Phoenix, AZ
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Medical Front Desk-Patient Engagement Specialist II
Denova Collaborative Health —Phoenix, AZ
- Full-time
- Bilingual
- BLS Certification
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Talent Development Specialist
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Mid-level
- Children
- Pediatrics
Civilian Elementary Education Engagement Specialist
City of Chandler —Chandler, AZ
- $28.83 - $38.92 an hour
- Temporary
- Background check
- School experience
- Clean driving record
11d
Seasonal CG U.S. TurboTax Community Engagement Specialist
Intuit —Phoenix, AZ
- Seasonal
- Computer literacy
- English
- Continuous improvement
Contact Center Specialist
Cove Communities —Phoenix, AZ
- Part-time
- Remote
- Word processing
- Analysis skills
- Organizational skills
Quick Apply
3d
Library Specialist
City of Tempe Arizona —Tempe, AZ
- $22.06 - $32.54 an hour
- 8 hour shift
- Databases
- Accounting
- Trade school
- Wellness program
- Paid holidays
Program Specialist - Service Learning and Civic Engagement Specialist
Chandler-Gilbert Community College —Chandler, AZ
- $19.23 - $24.28 an hour
- Weekends as needed
- High school diploma or GED
- Bachelor's degree
- 1 year
- Wellness program
- 403(b) matching
Learning and Engagement Specialist - Part Time/Temporary
Arizona Science Center —Phoenix, AZ
- $19.50 an hour
- Temporary
- Computer literacy
- Writing skills
- Public speaking
- 401(k)
- Employee assistance program
Quick Apply
Firm Account and Engagement Finance Services Specialist
Deloitte —Gilbert, AZ
- $66,200 - $121,800 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
CRM Specialist (174264)
Colgate-Palmolive —Scottsdale, AZ
- $96,800 - $137,000 a year
- Hybrid work
- Marketing
- 5 years
- Research
- Profit sharing
- Paid parental leave
Field Operations Specialist - Human Services Program - Phoenix, Arizona
The Workforce Group —Phoenix, AZ
- $30 - $33 an hour
- Weekends as needed
- Background check
- Spanish
- Ability to walk for extended periods
Quick Apply
Client Services Professional III
City National Bank —Phoenix, AZ
- $25.93 - $41.43 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
2d
AZ Early Intervention Developmental Specialist
RISE EARLY INTERVENTION SERVICES LLC —Mesa, AZ
- $35.75 - $43.50 an hour
- Weekends as needed
- Background check
- Nursing
- Mid-level
- Flexible schedule
Quick Apply

I want to receive the latest job alert for engagement specialist in tempe az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engagement specialist jobs near tempe az

Business Development Specialist jobs in Phoenix, AZ

Community Engagement Specialist jobs in Phoenix, AZ

Engagement Specialist jobs in Chandler, AZ

Engagement Specialist jobs in Phoenix, AZ

Crm Specialist jobs in Scottsdale, AZ

Front Desk Agent jobs in Phoenix, AZ

Bilingual Call Center Representative jobs in Phoenix, AZ

Senior Customer Service Representative jobs in Phoenix, AZ

Operations Associate jobs in Phoenix, AZ

Senior Sales Specialist jobs in Phoenix, AZ

Financial Advisor jobs in Gilbert, AZ

Business jobs in Los Angeles, CA

Business Teacher jobs in Columbus, OH

Business Development Specialist jobs in Milford, DE

Business Development Specialist jobs in Des Plaines, IL

Business Development Specialist jobs in Los Angeles, CA

Development Assistant jobs in New York, NY

Business Development Specialist jobs in Louisville, KY

Business Systems Analyst jobs in Houston, TX

Child Life Specialist jobs in Riverside, CA

Patient Engagement Specialist

OnDemand Visit -
Scottsdale, AZ

Apply Now

Job Details

2 days ago

Qualifications

Customer communication
Client rapport building
High school diploma or GED
Productivity software

Full Job Description

About OnDemand Visit:
OnDemand Visit, a subsidiary of Priority OnDemand, goes beyond 9-1-1or non-emergent ambulance response to deliver proactive, in-home and virtual healthcare for high-risk, high-utilizing patients. Embedded in Emergency Medical Services (EMS) operations, we meet patients the moment care is needed—in urban and rural communities—and stay connected through recovery to improve outcomes, close quality and SDOH gaps, and reduce avoidable costs. Patient Engagement Specialists play a key role in outreach, education, and visit scheduling that keeps patients connected to the right care at the right time.

Position Summary

We are seeking motivated, compassionate, and organized team members who enjoy helping people and thrive in a collaborative, patient-focused environment. This position combines patient outreach, scheduling, care coordination, and operational support to ensure patients receive timely, high-quality care through OnDemand Visit's innovative mobile healthcare programs.

Success in this role requires someone who can quickly build trust with patients, confidently explain the value of our services, answer questions, and help patients feel comfortable participating in our programs. In addition to engaging patients, you will coordinate daily schedules, assign field clinicians to patient visits, optimize routes based on patient location and provider availability, and work closely with clinical and operational teams to ensure efficient care delivery.

The ideal candidate is an exceptional communicator who enjoys helping people, stays organized, and can balance multiple responsibilities throughout the day. Experience in EMS, dispatch, patient scheduling, healthcare operations, customer service, or appointment setting is preferred.

This role directly supports ODV’s three programs:

Pathways—Treat-in-place/9-1-1 diversion
CareLINC—Stabilization for high-utilizers
Guide—Transitions of care

You’ll be responsible for educating members/patients, overcoming hesitation, and scheduling timely visits with our clinical teams. You’ll also recognize when to loop in care coordinators, social workers, or community health workers (CHWs) for additional support and SDOH needs. You need to bring a strong customer service mindset, meeting patients with empathy, clarity, and follow-through on every interaction.

Key Responsibilities

Patient Outreach, Engagement, and Scheduling

Conduct outbound and inbound patient outreach following EMS interactions, telehealth visits, hospital discharges, or health plan referrals.
Build trust with patients by confidently explaining OnDemand Visit services, answering questions, and helping them understand the value of participating in our programs.
Guide patients through questions or concerns using empathy, education, and effective communication.
Help patients understand their care options and schedule in-home or virtual visits that best meet their needs.
Follow approved communication scripts while naturally adapting conversations to each patient's individual needs.
Clearly explain program benefits, available resources, and how our services improve access to care and reduce unnecessary emergency department visits.

Operations Coordination

Schedule in-home and virtual visits while balancing patient needs, provider availability, and operational priorities.
Assign field clinicians to patient visits based on location, availability, urgency, and workload.
Optimize daily schedules and routes to maximize efficiency and minimize travel time.
Coordinate scheduling changes throughout the day as patient needs and operational demands evolve.
Work closely with EMTs, Nurse Practitioners, physicians, dispatch personnel, and operational leadership to ensure timely, coordinated care.

Care Coordination and Follow-Up

Conduct follow-up calls after clinical or field visits to assess patient status and reinforce care plans.
Confirm medication pickup, appointment attendance, and completion of recommended next steps.
Identify non-clinical barriers, including social determinants of health, and coordinate appropriate community resources.
Complete tasks assigned by providers, EMTs, Social Workers, care coordinators, or leadership within required timeframes.
Maintain communication with interdisciplinary team members to ensure seamless patient transitions.

Documentation and Caseload Management

Document all patient interactions, outreach attempts, scheduling activities, and follow-up tasks accurately within required systems.
Manage an active caseload while ensuring timely completion of all assigned responsibilities.
Maintain HIPAA compliance and organizational documentation standards.

Knowledge, Collaboration, and Performance

Maintain strong knowledge of OnDemand Visit services, contracted health plan programs, patient benefits, and community resources.
Collaborate effectively with clinical, operational, EMS, and health plan partners.
Contribute to positive patient experiences through timely outreach, accurate scheduling, quality documentation, and effective coordination with the care team.

Work Environment:

This position may require remote work capabilities in Phoenix, AZ (Maricopa County)
This is a customer service-oriented role with call-quality and service metrics guiding daily work
Standard work hours of 8:00am – 5:00pm, Monday – Friday, with potential flexibility based on patient outreach needs
Coverage will launch in one priority market with expansion to additional markets as our footprint grows

Qualifications

Required

High school diploma or equivalent.
Excellent verbal communication and interpersonal skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to confidently explain services, build rapport, answer questions, and help patients feel comfortable moving forward with their care.
Proficiency with Microsoft Office and the ability to navigate multiple software platforms simultaneously.

Preferred

EMT, Paramedic, or EMS Dispatcher experience preferred.
Experience in patient scheduling, healthcare operations, dispatch, care coordination, call center operations, customer service, appointment setting, or similar patient-facing roles preferred.
Experience working with healthcare technology platforms, CRM systems, scheduling software, or electronic health records preferred.
Knowledge of healthcare systems, insurance plans, medical terminology, and social determinants of health preferred.
Bilingual (English/Spanish) preferred.

Key Competencies

Excellent communication and active listening skills.
Ability to build trust and create positive patient experiences.
Strong scheduling, routing, and logistical coordination abilities.
Outstanding organization and follow-through.
Critical thinking and sound decision-making.
Ability to multitask and adapt to changing priorities.
Attention to detail and accurate real-time documentation.
Professionalism, compassion, and a patient-first mindset.
Collaborative approach with clinical, EMS, and operational teams.

Apply Now

Refine Your Search

engagement specialist jobs in tempe az

Patient Engagement Specialist

Patient Engagement Specialist - Phoenix, Arizona

Consumer Engagement Specialist - On site

Customer Onboarding Specialist

Family and Community Engagement Specialist- Bethune

Creative Specialist II

Engagement Specialist - Phoenix, AZ 85017

Medical Front Desk-Patient Engagement Specialist II

Talent Development Specialist

Civilian Elementary Education Engagement Specialist

Seasonal CG U.S. TurboTax Community Engagement Specialist

Contact Center Specialist

Library Specialist

Program Specialist - Service Learning and Civic Engagement Specialist

Learning and Engagement Specialist - Part Time/Temporary

Firm Account and Engagement Finance Services Specialist

CRM Specialist (174264)

Field Operations Specialist - Human Services Program - Phoenix, Arizona

Client Services Professional III

AZ Early Intervention Developmental Specialist

I want to receive the latest job alert for engagement specialist in tempe az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected