Top 18756 Experience manager Jobs in Tempe Az

Resident Experience Specialist | MAA Fountainhead
Mid-America Apartments, L.P. —Tempe, AZ
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Staff Data Center Area Security Manager, Compliance, Safety, and Risk Management
Google —Phoenix, AZ
- $159,000 - $231,000 a year
- Full-time
- 5 years
- System design
- Senior level
Team Manager - Scottsdale
Louis Vuitton —Scottsdale, AZ
- $95,000 - $105,000 a year
- Merchandising
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
(USA) Coach/Ops Mgr Trainee
Walmart —Mesa, AZ
- $31.25 - $38.46 an hour
- High school
- Inventory management
- Bachelor of Science
- Paid jury duty
- Disability insurance
Sr. Customer Experience Professional
Honeywell Aerospace —Phoenix, AZ
- Full-time
- Hybrid work
- Senior level
Manager, Fraud Operations
Whatnot —Phoenix, AZ
- $140,000 - $160,000 a year
- Full-time
- Remote
- Mid-level
- Supervising experience
- Presentation skills
- Paid parental leave
- Health insurance
Department Manager
REI (Recreational Equipment Inc.) —Phoenix, AZ
- $25.24 - $31.58 an hour
- Mid-level
- Retail management
- Health insurance
- Employee discount
Talking Stick Resort Amp -Employee & Guest Experience Manager
Live Nation —Phoenix, AZ
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Public speaking
Operations Manager
Abbott Laboratories —Scottsdale, AZ
- $129,300 - $258,700 a year
- Full-time
- Assembly
- Senior level
- Associate's degree
General Manager
Old Navy —Tempe, AZ
- Weekends as needed
- Merchandising
- Mid-level
- Office
- Store discount
- Employee stock purchase plan
Member Experience Manager - Phoenix
Industrious —Phoenix, AZ
- From $70,000 a year
- Full-time
- Remote
- Hospitality
- Mid-level
- Office
- Commuter assistance
- Health insurance
Quick Apply
10d
Luxury Outdoor Living Designer
Above & Beyond Pool Remodeling —Phoenix, AZ
- $125,000 - $200,000 a year
- Contract
- Background check
- Spanish
- Customer service
Quick Apply
Props Manager – Phoenix, AZ
Analog Heart —Phoenix, AZ
- $32 - $40 an hour
- Temporary
- Construction site
- Mid-level
- Ability to lift 50 pounds
Quick Apply
DIS TECH - Technical Sales
DIS Tech —Chandler, AZ
- From $120,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- 11+ years
- Mid-level
Quick Apply
9d
FF&E Design & Coordination
DBSI Inc —Chandler, AZ
- Full-time
- Background check
- 5 years
- Research
- Profit sharing
- Health savings account
Quick Apply
8d
Fire Alarm Technician III (NICET III Required)
GREENWAY TECHNOLOGIES —Phoenix, AZ
- $90,000 - $120,000 a year
- Full-time
- Clean driving record
- Ability to walk for extended periods
- 5 years
- Fuel card
- Paid holidays
Quick Apply
Site Director
Velociti Services —Phoenix, AZ
- $90,000 a year
- Weekends as needed
- Background check
- Spanish
- 5 years
- AD&D insurance
- Disability insurance
Speech Therapist - Home Health
Nightingale Homecare —Phoenix, AZ
- $32.85 - $83.45 an hour
- Per diem
- Driver's License
- Experience working with children
- Home Health
- 401(k)
- Paid time off
Quick Apply
Assistant Community Manager - north Scottsdale
Pillar Communities —Scottsdale, AZ
- $22 - $24 an hour
- Full-time
- Apartments
- In-person
- 1 year
- Health savings account
- AD&D insurance
Experienced Homeowners Association (HOA) Portfolio Community Manager - East Valley
Trestle Management Group —Mesa, AZ
- From $65,000 a year
- Full-time
- Microsoft PowerPoint
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply

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experience manager jobs near tempe az

Resident Experience Specialist | MAA Fountainhead

Mid-America Apartments, L.P. -
Tempe, AZ

Quick Apply

Job Details

Full-time

Qualifications

Administrative experience
Community relationship building

Full Job Description

Job Summary

The Resident Experience Specialist reports to the property manager and provides customer service to residents and administrative support to the property management office to promote resident satisfaction and retention. Primary duties include managing move-in and move-out experiences, conducting inspections, resident orientations, coordinating service requests, and facilitating transfers within MAA communities.

The successful candidate will embody and work to reinforce MAA’s Core Values throughout all aspects of MAA. Those values include:

Appreciating the uniqueness of each individual
Communicating openly and with integrity
Embracing opportunities
Doing the right thing at the right time for the right reasons

Duties and Responsibilities

Conducts pre-walk inspections of units prior to move-in. Performs move-in and move-out inspections using SightPlan.
Procures and prepares personalized move-in gifts for new residents. Facilitates move-in orientation to welcome and educate residents.
Documents and responds to resident questions and concerns via phone, online platforms, and tasks within the customer relationship management (CRM) system; reports and escalates any resident customer concerns to on-site property management.
Develops and maintains in-depth knowledge of all community aspects, amenities and features.
Handles roommate additions or releases during the lease term. Processes notices to vacate from residents and provides move-out packet as needed.
Monitors and follows up on service requests, including IT systems and gate access troubleshooting.
Coordinates with vendors for package delivery, service requests, pest control, and make-ready processes.
Encourages, assists, and supports prospects with self-guided tours (SGT) as needed. May conduct property tours for prospects without appointments (walk-ins) or assist with current residents potentially transferring between or within MAA communities only when a scheduled tour is not available.
Ensures set-up and presentation readiness of mini-models and show units for property tours.
Partners with on-site property management, on-site maintenance, and corporate asset management to ensure high standards in curb appeal, amenities, and make-ready quality through regular property walks.
Monitors lease authoring tool and other systems for compliance and operational consistency.
Processes all applications that are not handled by the centralized application processing team.
Leads resident engagement initiatives and manages the community calendar. Plans and implements on-site resident and community outreach activities.
Oversees the community’s online reputation, including Google reviews.
Develops and maintains in-depth knowledge of local markets and competitors.
Monitors, audits, and maintains artificial intelligence tool knowledge base to ensure accuracy and enable optimal performance of centralized support.
Performs other related duties as assigned to meet the needs of the business.

Required Qualifications

1-3 years of customer service and/or administrative support experience required, or an equivalent combination of education and experience

Preferred Qualifications

Bachelor’s degree with leasing and/or preferred
Customer retention experience strongly preferred
Bilingual skills preferred

Knowledge, Skills, and Abilities

Customer service skills and conflict resolution skills to overcome objections and resolve issues
Skill and ability to communicate verbally clearly and concisely and in writing
Knowledge of apartment management laws and regulations at the federal, state, and local levels
Critical thinking and problem-solving skills
Organization, task, and time management skills
Flexibility and adaptability to changes in priorities or business needs
Ability to work independently with minimal supervision and collaboratively as part of a team
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
Ability to maintain confidentiality and maintain appropriate discretion

Physical and Environmental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 30 pounds.
This job operates in a professional office environment with occasional exposure to outside weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Refine Your Search

experience manager jobs in tempe az

Resident Experience Specialist | MAA Fountainhead

Staff Data Center Area Security Manager, Compliance, Safety, and Risk Management

Team Manager - Scottsdale

(USA) Coach/Ops Mgr Trainee

Sr. Customer Experience Professional

Manager, Fraud Operations

Department Manager

Talking Stick Resort Amp -Employee & Guest Experience Manager

Operations Manager

General Manager

Member Experience Manager - Phoenix

Luxury Outdoor Living Designer

Props Manager – Phoenix, AZ

DIS TECH - Technical Sales

FF&E Design & Coordination

Fire Alarm Technician III (NICET III Required)

Site Director

Speech Therapist - Home Health

Assistant Community Manager - north Scottsdale

Experienced Homeowners Association (HOA) Portfolio Community Manager - East Valley

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