Top 16 Technology support manager Jobs in Tempe Az

Technical Support Manager (Central Technical Function)
KLA —Phoenix, AZ
- $103,200 - $175,400 a year
- Full-time
- Engineering
- Analysis skills
- Presentation skills
- Employee stock purchase plan
- Paid holidays
Technical Manager - Program Support
IES Holdings —Tempe, AZ
- $110,000 - $135,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Residential
IT End User Support Client Engineering Manager
Viavi Solutions —Chandler, AZ
- Full-time
- Computer science
- Computer Science
- Supervising experience
Systems Engineering Field Tech Support Asc Manager
Lockheed Martin Corporation —Gilbert, AZ
- Full-time
- Microsoft Office
- Bachelor's degree
- Mentoring
- Paid jury duty
- Paid holidays
Product Support Manager
Open Network Exchange Inc —Scottsdale, AZ
- Weekends as needed
- Azure
- Microsoft Outlook
- DevOps
- Free parking
- Health savings account
Quick Apply
2d
Product Systems Support Lead
SilverRock Group Inc. —Tempe, AZ
- Full-time
- Hybrid work
- Salesforce
- Pass drug screening
- SQL
- Wellness program
- Disability insurance
Quick Apply
Supervisor Support Desk
Sprouts Farmers Market —Phoenix, AZ
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Venue Technology Supervisor - Talking Stick Resorts Amphitheatre
Legends Global —Phoenix, AZ
- Part-time
- Ability to walk for extended periods
- Mid-level
- Windows
Professional Services Manager, Fleet Vehicle Intelligence Product
Axon —Scottsdale, AZ
- $75,525 - $120,840 a year
- Email
- Clean driving record
- 5 years
- Driver's License
- Paid parental leave
- Health insurance
Quick Apply
Senior IT Support Engineer, Site Lead
Justworks —Phoenix, AZ
- $122,000 - $158,000 a year
- Hybrid work
- Google Workspace
- 5 years
- Office
- Wellness program
Quick Apply
Technical Alignment Manager
One Step —Phoenix, AZ
- Full-time
- Clean driving record
- Microsoft Excel
- Azure
Quick Apply
Software Technical Account Manager (Traveling)
Axon —Scottsdale, AZ
- Email
- System design
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
ServiceNow Functional Lead
Deloitte —Tempe, AZ
- $95,600 - $188,400 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree
5d

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technology support manager jobs near tempe az

Technical Support Manager (Central Technical Function)

KLA -
Phoenix, AZ

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Job Details

Full-time
$103,200 - $175,400 a year

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Managing technical support teams
Recruitment process management
Managing teams in a customer support role
Talent management
Incident Escalation
Frontline customer support management
Global team management
Team development
Customer engagement
Recruiting
AI-driven automation
Workforce management
Semiconductor experience
Manufacturing company experience
Cross-functional communication
Team building

Full Job Description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Role Overview

You will lead the global operational health of two technology domains under a unified operating model. This includes case management, escalation governance, TSE (Technical Support Engineer) utilization, training and certification, supplier engagement, and field collaboration.

You’ll directly manage the TSE bench in the U.S. and Europe, while partnering closely with Asia TSM and the broader global TSE workforce. This role reports to the Director of PSO Operational Excellence and works cross-functionally with Product Management, Engineering, field teams, and customers.

What You’ll Do

Own L1–L4 escalation governance for CPG handlers and server platforms across regions (direct ownership in U.S./EU; partnership in Asia)
Drive TSE utilization and improve Field Service Engineer self-sufficiency
Co-manage supplier relationships across key handler vendors (e.g., Rorze, Yaskawa, Kawasaki, Sinfonia, TDK, KRI, Asyst Brooks)
Lead global TSE hiring, certification programs, and knowledge-sharing practices
Scale team impact through modern service technologies (e.g., AI-assisted troubleshooting, log analysis, knowledge tools)
Invest in team development—build trust, grow careers, and protect bandwidth
Engage with senior executives (VP/EVP/President) and Tier-1 customer leadership

What You Bring

6+ years in semiconductor capital equipment service operations, including 3+ years leading multi-region technical teams
Proven experience managing L1–L4 escalation models for Tier-1 customers (e.g., TSMC, Intel, Samsung, Micron)
Strong track record using technology (including AI) to scale team productivity without increasing headcount
Experience hiring, developing, and certifying distributed technical teams

Preferred Qualifications

Experience with CPG, handlers, loadports, or Server products. (KLA or Tier-1 suppliers)
Familiarity with product development lifecycle and Engineering-to-Service handoffs
Experience presenting strategy and performance at VP+ levels
Data skills (Snowflake, Power BI, or similar) and ability to partner with data science teams
Multilingual (Mandarin, Korean, or Japanese)

Minimum Qualifications

Bachelor’s degree in Engineering (or equivalent experience); MS or MBA preferred.

Base Pay Range: $103,200.00 - $175,400.00 Annually

Primary Location: USA-AZ-Phoenix-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Apply Now

Refine Your Search

technology support manager jobs in tempe az

Technical Support Manager (Central Technical Function)

Technical Manager - Program Support

IT End User Support Client Engineering Manager

Systems Engineering Field Tech Support Asc Manager

Product Support Manager

Product Systems Support Lead

Supervisor Support Desk

Venue Technology Supervisor - Talking Stick Resorts Amphitheatre

Professional Services Manager, Fleet Vehicle Intelligence Product

Senior IT Support Engineer, Site Lead

Technical Alignment Manager

Software Technical Account Manager (Traveling)

ServiceNow Functional Lead

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