Top 13 senior technical support Jobs in temple terrace fl

ITS Sr Technology Support Specialist
Lithia Home Office —Temple Terrace, FL
- $70,000 - $105,000 a year
- Full-time
- 18 years or older
- Windows
- 8 years
- Employee stock purchase plan
- Paid holidays
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Sr. Desktop Support Analyst, Progression
Tampa Electric Company —Lutz, FL
- 8 hour shift
- Computer Science
- Research
- Mid-level
- Paid holidays
- Dental insurance
1d
IT Support Specialist
Holland & Knight LLP —Tampa, FL
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid parental leave
IT Service Desk Support Senior Specialist
Holland & Knight LLP —Brandon, FL
- Full-time
- Background check
- Mid-level
- Office
- Profit sharing
- Paid parental leave
Senior RIA Operations Consultant
Concurrent Investment Advisors —Tampa, FL
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Analysis skills
- Health insurance
- Dental insurance
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3d
Sr Service Desk Technician
Occam Solutions —Tampa, FL
- $60,000 a year
- Weekends as needed
- Windows
- Team management
- Mentoring
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IT Training Delivery Manager
Holland & Knight LLP —Tampa, FL
- Full-time
- Background check
- 7 years
- Writing skills
- Profit sharing
- Paid parental leave
Senior Systems Support Analyst
Greystar Real Estate Partners LLC —Tampa, FL
- Email
- Word processing
- Research
- Mid-level
- Paid parental leave
- Paid holidays
6d
IT Regional Trainer
Holland & Knight LLP —Tampa, FL
- Full-time
- Background check
- Classroom
- 5 years
- Profit sharing
- Paid parental leave
Senior Deskside Support Technician
Safelite Group —Lakeland, FL
- Weekends as needed
- Mid-level
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Senior Specialist, Help Desk Support
Raymond James Financial, Inc. —Saint Petersburg, FL
- Full-time
- Hybrid work
- Mid-level
- Travel
- Computer networking
- Paid holidays
- Health insurance
Trading Systems Support Senior Associate
Webull Financial —Saint Petersburg, FL
- $90,000 - $115,000 a year
- Full-time
- System design
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
1d
Multi Domain - Senior Master Trainer
S2Technologies —Tampa, FL
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
1d

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senior technical support jobs near temple terrace fl

ITS Sr Technology Support Specialist

Lithia Home Office -
Temple Terrace, FL

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Job Details

Full-time
$70,000 - $105,000 a year

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED
IT department experience

Full Job Description

Dealership:

L0105 Lithia Home Office

Lithia & Driveway | ITS Technology Support Specialist

Location: 13101 Telecom Dr. Temple Terrace, FL 33637

This role supports locations in Tampa, Wesley Chapel, Orlando, New Port Richey, Jacksonville, Holiday, and Gainesville. Regular travel is required.

Compensation: The full salary range for this position is $70,000-$105,000 annually. The anticipated starting pay for this role is $70,000-80,000, based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.

The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT governance, determining best practices and responsibilities, coupled with the greatest possible user and customer satisfaction, to achieve the organizations objectives.

This position is responsible for providing quality technical support and customer service to all customers of the organization. It will include frequent communication with senior executive personnel, vendors, internal team members, store users/personnel and external resources. The primary focus of this individual will be to support all Lithia & Driveway, Inc. (LAD) stores companywide. The individual in this position will work in a service desk / call center environment troubleshooting software/hardware issues, performing break/fix tasks, move-add-change tasks and receiving and processing calls/tickets. This individual will also be expected to innovate and apply skills and knowledge to improve work processes and streamline the efficiency of the Department. Customer Services skills, attention to detail and organization skills will be highly valuable at every level of this position.

What You’ll Do:

Provide Tier 2 / advanced technical support for Lithia & Driveway stores companywide
Troubleshoot hardware, software, networking, mobile, and telephony issues
Serve as an escalation point and provide VIP/white-glove support when needed
Manage Major Incidents and ensure timely resolution
Identify opportunities to improve processes and implement automation
Create and maintain documentation for processes, procedures, and troubleshooting
Mentor and train team members while leading by example
Monitor and support your shift, addressing escalations as they arise
Travel as needed for onsite support, including potential international assignments

What You Bring:

8+ years of IT support experience, ideally in a Service Desk / Call Center environment
Strong technical knowledge of Windows, Apple, Networking, Applications, mobile, and telephony systems
Understanding of ITIL Service Management principles; ITIL certification preferred
Excellent problem-solving, critical thinking, and communication skills
Strong attention to detail, adaptability, and ability to prioritize tasks
Team player focused on providing exceptional customer service
Experience in retail automotive or OEM automotive hardware/software a plus
Bachelor’s degree in IT or related field preferred, or equivalent education/certifications

We offer best in class industry benefits:

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Quick Apply

Refine Your Search

senior technical support jobs in temple terrace fl

ITS Sr Technology Support Specialist

Sr. Desktop Support Analyst, Progression

IT Support Specialist

IT Service Desk Support Senior Specialist

Senior RIA Operations Consultant

Sr Service Desk Technician

IT Training Delivery Manager

Senior Systems Support Analyst

IT Regional Trainer

Senior Deskside Support Technician

Senior Specialist, Help Desk Support

Trading Systems Support Senior Associate

Multi Domain - Senior Master Trainer

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